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Government It Operation Support Jobs (NOW HIRING)

Collabera

Operation Support

Baltimore, MD

As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices ... support to Branch offices, National Operations, and other Special Product areas firm-wide. The ...

Auto Fit Inc

Operation Support Assistant

Houston, TX · On-site

$15.25 - $20.25/hr

JOB TITLE: Operation Support Assistant EMPLOYER: Auto Fit USA LLC DEPARTMENT: Admin REPORTS TO ... It is not exhaustive and may be subject to change or modification based on the immediate needs.

Maersk

Conversion-Operation Support

Atlanta, GA

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it ... support operations. At the top of this career stream, individuals work independently and apply ...

CALIBRE

IT Liaison

Fort Knox, KY · On-site

... supporting reporting, monitoring, analytics, and system-enabled program operations. This position ... Key Responsibilities · Identify and coordinate IT functional needs with the Government IT office ...

Calibre Systems

IT Liaison

Fort Knox, KY · On-site

... supporting reporting, monitoring, analytics, and system-enabled program operations. This position ... Key Responsibilities · Identify and coordinate IT functional needs with the Government IT office ...

CALIBRE Systems

KY · On-site

... supporting reporting, monitoring, analytics, and system-enabled program operations. This position ... Key Responsibilities • Identify and coordinate IT functional needs with the Government IT office ...

TruTeam

OSS -- Operation Support Specalist

Ocala, FL · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys ... credit/collections, IT and overall administrative requirements. In addition, you will be ...

TruTeam

OSS - Operation Support Specalist

Ocala, FL · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys ... credit/collections, IT and overall administrative requirements. In addition, you will be ...

Topbuild

OSS -- Operation Support Specalist

Ocala, FL · On-site

$13 - $30/hr

Your Responsibilities Searching for an energetic operational support professional who enjoys ... credit/collections, IT and overall administrative requirements. In addition, you will be ...

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Government It Operation Support information

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How much do government it operation support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for government it operation support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

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Operation Support

Baltimore, MD

Collabera
IT Services • 5 - 10K employees
Learn more about Collaberaexternal

Full-time

Re-posted 23 days ago

Key responsibilities

  • Evaluate incoming documents and inquiries to determine their validity.

  • Perform research and quality sampling of new account documents processed in other areas.

  • Handle escalated issues related to document validation and support branch offices, national operations, and other departments.

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description

Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated.
Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas.
Major Job Responsibilities
Customer Focus
Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements.
Act with a sense of urgency and a can-do attitude to address business need and accomplish goals
Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital.
Anticipates customer needs and consistently meets or exceeds their expectations.
Must be available to work varying shifts dependent upon volume and/or business need.
Must be able to work in a quota driven environment

Qualifications

Communication Skills 
Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. 
Acts and communicates in a way that demonstrates a high regard for internal and external customers 
Interpersonal Skills 
Promote collaboration and team work and willingness to help others in and across the firm. 
Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. 
Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business 
Technical Skills 
Computer Literacy 
o Microsoft Office Suite 
o Previous experience with internal systems is preferred 
o Previous New Account experience is preferred 
o Proven ability to learn other software packages 
Type a minimum of 35 wpm, Ten key by touch 
Educational Level Required: 
College graduate or high school graduate with equivalent work experience

Additional Information

If you want to apply and want to know more, please contact:

Suhas Konuche

suhas.konuche(AT)collabera.com

Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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