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Google Call Center Jobs in Texas (NOW HIRING)

Spay Neuter Network

Call Center Supervisor

Crandall, TX · On-site

$19 - $21/hr

The Call Center Supervisor is responsible for overseeing the daily operations of the call center ... Proficiency in Microsoft Office Suite and Google platform. * Strong analytical and reporting skills.

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Proficiency working with CRM, booking software and Google Suite * Previous call center experience is preferred RESPONSIBILITIES: * Consistently make 100+ Outbound calls per day * Make 10+ prospect ...

AnswerNet

Call Center Agent TPV

El Paso, TX · On-site +1

$12.75/hr

... • Google Chrome web browser. • Microsoft Office Suite (Word, Excel, PowerPoint). • Reliable ... call center is preferred. • Ability to commit to working a minimum of 20 hours per week. • ...

Tivly

Contact Center Representative

Houston, TX · On-site +1

$14/hr

... call center or similar environment. * Minimum of 2 years working from home. * High School diploma or equivalent * Strong experience with technology and proficient with computers, including Google ...

Tivly

Contact Center Representative

Houston, TX · On-site

$14/hr

... call center or similar environment. * Minimum of 2 years working from home. * High School diploma or equivalent * Strong experience with technology and proficient with computers, including Google ...

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How much do google call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for google call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are the common challenges faced in a Google call center position and how are they addressed?

Agents in a Google Call Center frequently encounter high volumes of inquiries, ranging from simple questions to complex troubleshooting requests. The role often requires multitasking across various communication channels, such as phone, chat, and email, while adhering to service level agreements. Ongoing training and access to internal knowledge bases help team members stay updated on product changes and effective resolution strategies. Support from experienced supervisors and collaboration within the team ensure that challenging cases are addressed efficiently, fostering both personal growth and excellent customer service.

What are the key skills and qualifications needed to thrive in the Google call center position, and why are they important?

To excel at a Google Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google’s suite of productivity tools is often required. Outstanding verbal communication, patience, and adaptability help individuals stand out in resolving diverse customer inquiries efficiently. These capabilities are essential for delivering high-quality support, maintaining customer satisfaction, and thriving in a fast-paced, team-oriented environment.

What is a Google call center?

A Google Call Center job typically involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Google products and services. Employees in this role may handle phone calls, emails, or chat interactions to ensure a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of Google’s tools are essential for success in this role.

What are the most commonly searched types of Google Call Center jobs in Texas?

The most popular types of Google Call Center jobs in Texas are:

What are popular job titles related to Google Call Center jobs in Texas?

For Google Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Google Call Center jobs in Texas look for?

The top searched job categories for Google Call Center jobs in Texas are:

What cities in Texas are hiring for Google Call Center jobs?

Cities in Texas with the most Google Call Center job openings:

Google Call Center jobs near you
Infographic showing various Google Call Center job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Call Center Supervisor

Spay Neuter Network

Crandall, TX • On-site

$19 - $21/hr

Full-time

Posted 15 days ago

Job description

Job Summary:
The Call Center Supervisor is responsible for overseeing the daily operations of the call center team, ensuring high levels of customer satisfaction, service quality, and operational efficiency. This position provides leadership, coaching, and support to customer service representatives while monitoring performance metrics and implementing process improvements.
Skills/Experience:
  • 2 to 5 years of call center experience.
  • Minimum 1 to 2 years in a leadership, supervisory, or team lead role required.
  • Strong leadership and team management skills.
  • Excellent verbal and written communication abilities.
  • Customer-focused mindset with strong problem-solving capabilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Knowledge of call center systems (Zendesk preferred), CRM software, and workforce management tools.
  • Proficiency in Microsoft Office Suite and Google platform.
  • Strong analytical and reporting skills.
  • Ability to coach and motivate employees to achieve performance goals.
Essential Functions/Responsibilities:
  • Supervise and manage a team of call center representatives.
  • Monitor daily call center activities to ensure service level agreements (SLAs) and performance targets are met.
  • Coach, train, and develop team members to improve performance and customer service skills.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Monitor calls for quality assurance and adherence to company policies and procedures.
  • Handle escalated customer issues and ensure timely resolution.
  • Analyze call center metrics, including customer satisfaction, average handle time, first-call resolution, and agent productivity.
  • Prepare reports and communicate performance results to management.
  • Assist with workforce scheduling, attendance management, and staffing requirements.
  • Identify operational improvements and implement best practices to increase efficiency and customer satisfaction.
  • Collaborate with other departments to address customer concerns and improve processes.
  • Maintain a positive and motivating work environment.
  • Answer calls and provide support when needed.
Physical Requirements:
  • Ability to sit for extended periods and use computer and telephone systems throughout the workday.

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