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Goodwill Stores Jobs (NOW HIRING)

Goodwill Intern/Volunteer

Pittsburgh, PA · On-site +1

$14.50 - $19.50/hr

... stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill ...

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Goodwill Stores information

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$8

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$42

How much do goodwill stores jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for goodwill stores in the United States is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.71 per hour, depending on experience, location, and employer.

What are Goodwill Stores?

Goodwill Stores are retail thrift stores operated by Goodwill Industries, a non-profit organization. They sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue from these sales funds job training, employment placement services, and other community-based programs for people facing barriers to employment. Shopping or donating to Goodwill Stores supports both environmental sustainability and local communities.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Excellent communication, teamwork, and adaptability help associates provide a positive shopping experience and work efficiently in a dynamic retail environment. These skills ensure smooth store operations, satisfied customers, and effective contribution to Goodwill’s mission.

What are some common challenges faced by employees working at Goodwill Stores, and how can they overcome them?

Employees at Goodwill Stores often encounter challenges such as managing a high volume of donated goods, maintaining an organized sales floor, and assisting diverse customers with varying needs. To overcome these challenges, employees benefit from strong organizational skills, flexibility, and effective communication with both team members and customers. Goodwill provides training and fosters a supportive team environment, encouraging staff to collaborate and seek help when needed. Embracing teamwork and being open to learning can make the work both rewarding and manageable.

What is the difference between Goodwill Stores vs Retail Sales Associate?

AspectGoodwill StoresRetail Sales Associate
Required CredentialsHigh school diploma often preferred, no formal certification neededHigh school diploma or equivalent, sometimes sales or customer service experience
Work EnvironmentThrift store setting, handling donations, pricing, and customer serviceRetail store environment, assisting customers, stocking, and sales
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & Comparison IntentPeople comparing nonprofit retail jobs to traditional retail rolesIndividuals exploring retail sales positions

Goodwill Stores and Retail Sales Associates both work in retail environments, but Goodwill Stores are nonprofit organizations focusing on donations and community service, while Retail Sales Associates work in for-profit retail stores. The roles share similar skills like customer service and sales, but differ in mission and operational structure.

What cities are hiring for Goodwill Stores jobs? Cities with the most Goodwill Stores job openings:
What states have the most Goodwill Stores jobs? States with the most job openings for Goodwill Stores jobs include:
Infographic showing various Goodwill Stores job openings in the United States as of June 2026, with employment types broken down into 6% Full Time, 92% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $38,433 per year, or $18.5 per hour.
Custodian Goodwill Commercial Services

Custodian Goodwill Commercial Services

Goodwill

Pittsburgh, PA • On-site

$17.75/hr

Full-time

Posted yesterday


Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

588th of 684 rated non-profit organizations


Job description

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's "Most Inspiring Companies".
We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.
As the Custodian you would be responsible for office and restroom cleaning, dusting, trash removal, and maintenance of equipment. The candidate must be able to follow written and oral instructions, be customer service oriented and be able to pass an extensive federal background check.
External Hiring Range: $17.75 per hour plus health and welfare dollars
Schedule: This is a second shift position (1:30pm - 10:00 pm)
Location: Downtown Pittsburgh
Travel: No, travel is required.
Qualifications:
  • High school diploma or equivalent required.
  • No prior experience required. Will train, but janitorial experience highly preferred.

Due to the funding source of the contract, preferred applicants with documented disabilities will be considered first. NOTE: Disability Documentation is required for compliance and must be presented at orientation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.