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Goodwill Sales Associate Jobs in Chicago, IL (NOW HIRING)

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Goodwill Sales Associate information

See Chicago, IL salary details

$9

$18

$33

How much do goodwill sales associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for goodwill sales associate in Chicago, IL is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.85 per hour, depending on experience, location, and employer.

What is a Goodwill Sales Associate?

Goodwill Sales Associates are retail employees who work in Goodwill stores, assisting customers with purchases, restocking merchandise, maintaining store cleanliness, and providing excellent customer service. Their duties can include operating cash registers, organizing shelves, and helping with donations. Sales Associates play a key role in supporting Goodwill’s mission by ensuring a positive shopping experience and helping generate revenue to fund community programs.

What skills and qualifications are needed to thrive as a Goodwill Sales Associate?

To thrive as a Goodwill Sales Associate, you generally need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically required. Excellent communication, teamwork, and adaptability help associates stand out in a fast-paced retail environment. These skills are crucial for ensuring positive customer experiences, efficient store operations, and supporting Goodwill's mission.

What are common challenges faced by Goodwill Sales Associates, and how can they be managed?

Goodwill Sales Associates often face challenges such as maintaining excellent customer service during busy periods, handling a wide variety of donated merchandise, and keeping the sales floor organized. To manage these, associates typically work closely with team members to restock shelves efficiently, learn the store's layout for quicker assistance, and practice patience and adaptability with both customers and donations. Regular training and supportive teamwork help associates develop the skills needed to succeed and grow within the organization.

What cities near Chicago, IL are hiring for Goodwill Sales Associate jobs?

Cities near Chicago, IL with the most Goodwill Sales Associate job openings:

Textile Sales Associate - Dyer - PT

Goodwill Industries

Dyer, IN • On-site

$11/hr

Part-time

Posted 5 days ago


Job description

Job Objective:
To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store. This position reports to Store Manager and/or Production Manager who evaluates performance annually.
In addition, knows and understands the Goodwill Mission: "Empower people to achieve their most abundant life". Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing.
Essential Job Functions:
  • Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards.
  • Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion.
  • Transport carts containing items to be processed.
  • Process donations promptly.
  • Dispose of trash into designated True Trash receptacles as needed.
  • Organize racks for efficient stocking.
  • Pay Levels (These rates are set as the standard and may differ based on state minimum wage regulations):
    • Training Level: Below 80 pieces per hour: Starting rate at $11 per hour.

The employee will have four weeks to achieve a goal of 80 pieces per hour (PPH). If this goal is not reached within four weeks, coaching and ongoing support from management will be provided to assist in attaining this goal. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered. However, the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed.
    • Level 2: 80-90 pieces per hour: Increases to $15 per hour upon reaching 80 PPH for the first time.

If PPH drops below 80, the employee will be allotted a three-week period for improvement before progressive discipline is initiated, including coaching and warnings. These warnings expire after six months.
    • Level 3 (High Performers): 91-110 pieces per hour - Increases to $16 per hour (requires a 3-week average of at least 91 before pay change is effective).
    • Level 4 (High Performers): 111-130+ pieces per hour - Increases to $17 per hour (requires a 3-week average of at least 111 before pay change is effective).
    • Once Level 3 or 4 is reached, the employee will be required to maintain the PPH to stay at the High Performer pay level. If the PPH falls below this level, a three-week period for improvement is implemented. Failure to do so may result in performance discussions and associated pay adjustments.
  • Additional Expectations:
    • Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate.
    • Z-racks are considered 100 pieces per rack.
    • Other duties as assigned by supervisor.

Required Education and Skills:
  • Adherence to standard retail practices and dress code.
  • Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc.
  • Basic literacy and numeracy skills.
  • Ability to make quick and accurate decisions.
  • Tactful communication with the public and co-workers.
  • Flexibility to work varying schedules.
Qualifications:
  • Authorized to work in the United States.
  • Flexible availability.
  • Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
  • Ability to utilize light industrial equipment including:
    • o Tagging gun, stickers, tags, standard office supplies
    • Pallet stacker, pallet jack
    • Compactor, must be 18 to operate