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Goodwill Sales Associate Jobs in Virginia (NOW HIRING)

Rockler

Sales Associate

Fairfax, VA · On-site

$15/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... building goodwill for Rockler Companies, Inc. * May assist with unloading trucks, pricing and ...

Rockler

Sales Associate

Fairfax, VA · On-site

$14.50 - $19.50/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... building goodwill for Rockler Companies, Inc. * May assist with unloading trucks, pricing and ...

Rockler

Sales Associate

Fairfax, VA · On-site

$14.50 - $19.50/hr

Summary of Position This is a part-time customer service role in which the sales associate gives ... building goodwill for Rockler Companies, Inc. * May assist with unloading trucks, pricing and ...

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Goodwill Sales Associate information

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How much do goodwill sales associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for goodwill sales associate in Virginia is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.12 per hour, depending on experience, location, and employer.

What is a Goodwill Sales Associate?

Goodwill Sales Associates are retail employees who work in Goodwill stores, assisting customers with purchases, restocking merchandise, maintaining store cleanliness, and providing excellent customer service. Their duties can include operating cash registers, organizing shelves, and helping with donations. Sales Associates play a key role in supporting Goodwill’s mission by ensuring a positive shopping experience and helping generate revenue to fund community programs.

What skills and qualifications are needed to thrive as a Goodwill Sales Associate?

To thrive as a Goodwill Sales Associate, you generally need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically required. Excellent communication, teamwork, and adaptability help associates stand out in a fast-paced retail environment. These skills are crucial for ensuring positive customer experiences, efficient store operations, and supporting Goodwill's mission.

What are common challenges faced by Goodwill Sales Associates, and how can they be managed?

Goodwill Sales Associates often face challenges such as maintaining excellent customer service during busy periods, handling a wide variety of donated merchandise, and keeping the sales floor organized. To manage these, associates typically work closely with team members to restock shelves efficiently, learn the store's layout for quicker assistance, and practice patience and adaptability with both customers and donations. Regular training and supportive teamwork help associates develop the skills needed to succeed and grow within the organization.

What cities in Virginia are hiring for Goodwill Sales Associate jobs?

Cities in Virginia with the most Goodwill Sales Associate job openings:

Sales Associate

Rockler

Fairfax, VA • On-site

$15/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
This is a part-time customer service role in which the sales associate gives the customer their immediate and complete attention by explaining, demonstrating, and selling woodworking supplies and tools. When not engaged with a customer, the focus should be on the maintenance of the sales floor including facing, dusting and general housekeeping.
major areas of accountability
  • Greets customers as they enter the stores. Greetings should be made within an acceptable period of time ensuring that the customer is welcomed in the store. All customers must be acknowledged when encountering them.
  • Handles all aspects of retail sales of company products by answering questions on product application or use, ringing the sale on the POS.
  • Special emphasis should be placed on the "Total solution" which means that any related products/ services the customer might need for the project should be shown.
  • Assists with the maintenance and merchandising of the store to maintain neat, orderly, well stocked, and appealing displays.
  • Handles customer refunds and prepares necessary documentation in accordance with prescribed procedures.
  • Refers customers to other sources if we do not have the specific item with the intent of building goodwill for Rockler Companies, Inc.
  • May assist with unloading trucks, pricing and merchandising or any other duties as assigned.
  • Attendance is an essential function of this position, and we rely on all our employees to be at work during their scheduled shift.

requirements for position
  • Minimum of high school graduate or GED.
  • Knowledge of woodworking and hand tools required.
  • Previous retail sales experience desirable
  • Ability to understand the nature of customers' requests and how best to respond to their needs.
  • Ability to understand situations where a return or refund of merchandise can be authorized.
  • Requires an extremely strong service orientation to maximize customer satisfaction.
  • Ability to be a team player, outgoing, approachable, and congenial when dealing with both customers and other associates.
  • Must be able to stand for long periods of time, personally lift up to 50 lbs. on a regular basis and participate in team lifting.
  • Takes Initiative
  • Excellent Team Player

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays (for full-time positions only)
  • Medical, Dental, & Vision plans (for full-time positions only)
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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