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Goodwill Sales Associate Jobs in Illinois (NOW HIRING)

MERS Goodwill

Retail Donation Attendant

O Fallon, IL · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and ... Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales ...

MERS Goodwill

Retail Donation Attendant

O Fallon, IL · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and ... Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales ...

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Goodwill Sales Associate information

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$8

$17

$31

How much do goodwill sales associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for goodwill sales associate in Illinois is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.69 per hour, depending on experience, location, and employer.

What is a Goodwill Sales Associate?

Goodwill Sales Associates are retail employees who work in Goodwill stores, assisting customers with purchases, restocking merchandise, maintaining store cleanliness, and providing excellent customer service. Their duties can include operating cash registers, organizing shelves, and helping with donations. Sales Associates play a key role in supporting Goodwill’s mission by ensuring a positive shopping experience and helping generate revenue to fund community programs.

What skills and qualifications are needed to thrive as a Goodwill Sales Associate?

To thrive as a Goodwill Sales Associate, you generally need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically required. Excellent communication, teamwork, and adaptability help associates stand out in a fast-paced retail environment. These skills are crucial for ensuring positive customer experiences, efficient store operations, and supporting Goodwill's mission.

What are common challenges faced by Goodwill Sales Associates, and how can they be managed?

Goodwill Sales Associates often face challenges such as maintaining excellent customer service during busy periods, handling a wide variety of donated merchandise, and keeping the sales floor organized. To manage these, associates typically work closely with team members to restock shelves efficiently, learn the store's layout for quicker assistance, and practice patience and adaptability with both customers and donations. Regular training and supportive teamwork help associates develop the skills needed to succeed and grow within the organization.

What cities in Illinois are hiring for Goodwill Sales Associate jobs?

Cities in Illinois with the most Goodwill Sales Associate job openings:

Infographic showing various Goodwill Sales Associate job openings in Illinois as of August 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,433 per year, or $17 per hour.

Retail Donation Attendant

MERS Goodwill

Glen Carbon, IL

$15.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

MERS Goodwill rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

183rd of 785 rated non-profit organizations

Job description

Required Travel: 0% 
Position Type: Hourly Part-Time  
Hourly Rate: $15.50
Bonus Potential: Up to $250/month 

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Glen Carbon Store - Junction team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications
  • No degree is required. High School Diploma/GED Preferred. 
  • The ability to communicate effectively with co-workers, customers, and management.
  • Must be organized and capable of interacting with a diverse work population.
  • Necessary math skills include addition, subtraction, multiplication, and division.
Primary Duties/Responsibilities
  • Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
  • Handles all donations with care and respect.
  • Sorts donated goods and purchased goods into categories:  sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
  • Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
  • Maintains high quality and high quantity standards while working quickly and steadily.
  • Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
  • Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
  • Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
  • Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
  • Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
  • Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
  • Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • All other duties as assigned.
Benefits
  • Monthly Bonus Up to $250.00
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week.
  • 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
  • 401(A) Retirement on date of hire for employees working 20 or more hours per week.
  • PTO Accrual up to 15 days based on hours worked.
  • Employee store discount
  • Paid holidays
  • Flexible Schedules
  • Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer.  MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.


MERS Missouri Goodwill requires various background and records checks upon employment.

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