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Goodwill International Jobs in Michigan (NOW HIRING)

... international financial reporting standards. Adherence to all credit union policies, procedures ... Interactions with members provide value and generate goodwill and a positive image of MCCU as a ...

Goodwill International information

What is Goodwill International?

Goodwill International is a nonprofit organization that operates thrift stores, job training programs, and community-based services to help people with barriers to employment. Its mission is to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through education and employment. Goodwill funds its programs primarily through the sale of donated goods in its retail locations, and it provides job placement, skills training, and other support services to millions of people annually worldwide.

What are the key skills and qualifications needed to thrive as an employee at Goodwill International?

To thrive as an employee at Goodwill International, you need strong customer service skills, basic retail or warehouse experience, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and donation processing tools is typically required. Outstanding interpersonal skills, reliability, and a commitment to teamwork help employees excel in serving diverse communities. These skills and qualities are essential for supporting Goodwill’s mission of providing quality service, efficient operations, and fostering a positive impact in local communities.

What opportunities for career advancement are available at Goodwill International for entry-level employees?

At Goodwill International, entry-level employees often have access to various career advancement opportunities, such as internal training programs, mentorship, and the chance to move into supervisory or specialized roles. The organization values promoting from within and offers clear pathways for growth, especially for those who demonstrate strong work ethic and leadership potential. Employees can expand their skills by working in different departments, such as retail operations, administration, or workforce development, gaining valuable experience for future promotions. Regular performance reviews and goal-setting conversations help employees track their progress and identify new opportunities within the organization.

What is the difference between Goodwill International vs Retail Associate?

AspectGoodwill InternationalRetail Associate
CredentialsHigh school diploma often preferredHigh school diploma typically required
Work EnvironmentNonprofit thrift stores, donation centersRetail stores, customer service settings
Employer & IndustryNonprofit sector, thrift retailPrivate retail sector, various retail chains
Search & Comparison IntentUnderstanding nonprofit retail rolesRetail job responsibilities and requirements

Goodwill International refers to a nonprofit organization operating thrift stores and donation centers, focusing on community service and employment programs. A Retail Associate is a common job title within Goodwill and other retail stores, responsible for customer service, sales, and store maintenance. While both roles involve retail work, Goodwill International emphasizes its nonprofit mission, whereas Retail Associate roles are found across various retail companies. Understanding these differences helps job seekers find roles aligned with their interests and credentials.

What are popular job titles related to Goodwill International jobs in Michigan?

For Goodwill International jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Goodwill International jobs in Michigan look for?

The top searched job categories for Goodwill International jobs in Michigan are:

What cities in Michigan are hiring for Goodwill International jobs?

Cities in Michigan with the most Goodwill International job openings:

Infographic showing various Goodwill International job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.

Assistant Store Manager, Full-time

Goodwill of Greater Grand Rapids

Wyoming, MI • On-site

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago


Job description

Job Type
Full-time
Description
Interested in an employer that is interested in you?
At Goodwill we offer:
  • Up to 20 paid vacation days in the first year
  • Professional development services, personal support services
  • Tuition reimbursement
  • 401(k) plan with employer match after six months
  • Medical, Dental, Life, Disability and Accidental insurances available
  • 20% discount at the greater Grand Rapids retail stores
  • Goodwill is a values-driven organization where integrity, respect, innovation, stewardship, and excellence guide our decisions and actions. We believe that different experiences and perspectives make us stronger and help us better serve our community.

The Assistant Store Manager position starts at $18.00 an hour.
  • Oversee, in concert with the Store Manager, the behavior of all hourly personnel, and be responsible for operating a safe, clean, and friendly place of business.
  • To act in a leadership capacity demonstrating professional behavior and decision making, effective interpersonal communication skills, and setting an example for all Goodwill staff.
  • Provide excellent customer service, including greeting and assisting customers and donors promptly.
  • Address and/or communicate customer and donor concerns to store manager.
  • Along with store manager, ensure full completion of staff training and support opportunities for cross training for all Team Members.
  • Assist store manager in meeting sales and production goals.
  • Maintain merchandising standards in stocking and re-sets, following sizing, categorizing and pricing guidelines. Maintain all backroom operating standards.
  • Assist in implementing and controlling store procedures and Goodwill policy.
  • Accurately complete the daily, weekly and monthly reports on time.
  • Assist in maintaining daily and weekly cash handling and banking procedures.
  • Adhere to established store hours and check security of building upon opening and closing. Ensure store safety and security.
  • Responsible for fulfilling all frontline staff duties as assigned.
  • Follow Goodwill safety practices.
  • Comply with Goodwill attendance and punctuality standards of behavior.
  • Effectively communicate the mission of Goodwill to customers and donors.
  • Promote and support Goodwill activities and initiatives.

At Goodwill, we are Changing Lives and Communities Through the Power of Work!
Goodwill is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email hr@goodwillgr.org
Requirements
Qualifications:
High School diploma or equivalent is required. Solid mathematical skills. Some managerial and retail sales experience preferred. Must have valid Driver's License as well as reliable personal transportation (personal vehicle).
Physical/Emotional Demands:
While performing the duties of this job, the employee is often required stand, walk, use hands, reach with hands and arms, talk or hear; and occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl, taste or smell and operate computer.
  • The employee must often lift and/or move up to 10 pounds; regularly lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by the job include distance, color, peripheral, depth perception, and ability to adjust focus.
  • Well-developed sense of responsibility and coping ability.

Organizational Competencies:
All employees are required to uphold the values of Goodwill Industries of Greater Grand Rapids (GIGGR) Integrity, Stewardship, Innovation, Excellence, and Respect. All employees are required to comply with the policies, procedures, and safety program of GIGGR. All employees are required to uphold standards for GIGGR accreditation, including Goodwill Industries International and CARF. Employees are required to follow all state and federal laws and regulations, including but not limited to those related to recipient rights, confidentiality, and the Health Insurance Portability and Accountability Act (HIPAA).