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Goodwill Custodian Jobs in Three Rivers, MI (NOW HIRING)

Goodwill SWMI

Safety/Loss Prevention Manager

Kalamazoo, MI · On-site

$24 - $26.44/hr

Goodwill SWMI manages eleven retail stores (with attached, attended donation centers and one stand-alone donation center), E-Comm, Contract Manufacturing Operations as well as Custodial & Janitorial ...

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How much do goodwill custodian jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for goodwill custodian in Three Rivers, MI is $14.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill custodian, and why are they important?

To thrive as a Goodwill Custodian, you need strong attention to detail, basic cleaning and maintenance skills, and usually a high school diploma or equivalent. Familiarity with cleaning equipment, floor care machines, and safety protocols such as OSHA guidelines is often required. Dependability, time management, and the ability to work independently or as part of a team are important soft skills. These abilities ensure a clean, safe, and welcoming environment for customers and staff, directly supporting the organization's mission and daily operations.

What are the most common challenges faced by Goodwill custodians, and how can they be overcome?

Goodwill Custodians often face challenges such as maintaining cleanliness in high-traffic areas, managing time efficiently with varied daily tasks, and handling unexpected spills or messes promptly. Effective communication with team members and store staff is essential to coordinate cleaning schedules and address urgent needs. Staying organized, using proper cleaning techniques, and maintaining a positive attitude help overcome these challenges, ensuring a safe and welcoming environment for customers and employees.

What is a Goodwill custodian?

Goodwill Custodians are employees responsible for maintaining the cleanliness and sanitation of Goodwill stores, donation centers, and surrounding areas. Their duties typically include sweeping, mopping, cleaning restrooms, emptying trash, and ensuring the premises are presentable for customers and staff. Custodians may also perform minor maintenance tasks and report any facility issues to management. This role is essential for creating a safe and welcoming environment for everyone who visits or works at Goodwill locations.

What is the difference between Goodwill Custodian vs Goodwill Store Associate?

AspectGoodwill CustodianGoodwill Store Associate
Primary ResponsibilitiesCleaning, maintaining store cleanliness, and safetyAssisting customers, stocking shelves, and sales
Required SkillsBasic cleaning, safety awarenessCustomer service, basic sales skills
Work EnvironmentStore floors, back areas, cleaning suppliesSales floor, customer interaction areas
CertificationsNone typically requiredNone typically required

Goodwill Custodians focus on maintaining cleanliness and safety within the store environment, while Goodwill Store Associates handle customer service and sales. Both roles are essential for store operations but differ mainly in responsibilities and daily tasks.

What job categories do people searching Goodwill Custodian jobs in Three Rivers, MI look for? The top searched job categories for Goodwill Custodian jobs in Three Rivers, MI are:
What cities near Three Rivers, MI are hiring for Goodwill Custodian jobs? Cities near Three Rivers, MI with the most Goodwill Custodian job openings:
Goodwill Custodian jobs near you
Infographic showing various Goodwill Custodian job openings in Three Rivers, MI as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,486 per year, or $14.7 per hour.

Safety/Loss Prevention Manager

Goodwill SWMI

Kalamazoo, MI • On-site

$24 - $26.44/hr

Full-time

Re-posted 10 hours ago

Job description

Goodwill Industries of Southwestern Michigan
Safety/Loss Prevention Manager
Position title: Safety/Loss Prevention
Classification: Staff
Supervised by: CEO
Supervises: No Supervisory Duties
WHY WORK FOR GOODWILL?
Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to have influence in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.
ABOUT THE ORGANIZATION
Goodwill SWMI is a 501(c) (3) nonprofit organization headquartered in Kalamazoo, Michigan. Our 260 dedicated team members help achieve our mission of improving the community by providing employment, education, training, and support services tailored to individual needs across a six-county territory. At Goodwill SWMI, the work we do is effective in the lives of the individuals we serve and, in turn, in the communities in which we live.
Goodwill SWMI manages eleven retail stores (with attached, attended donation centers and one stand-alone donation center), E-Comm, Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.
Our organization's values shape our culture and guide our interactions with program participants, customers, community, and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.org
POSITION TITLE
Employee Health, Safety & Loss Prevention Manager
POSITION SUMMARY
The Employee Health, Safety & Loss Prevention Manager is responsible for the development, implementation, administration, and continuous improvement of Goodwill SWMI's Environmental, Health, Safety, and Security (EHS&S) programs across plant, retail, and logistics operations. This position ensures compliance with all applicable OSHA/MIOSHA, DOT, EPA, and local regulations, reduces workplace injuries and illnesses, minimizes risk exposure and loss, and promotes a culture of safety and accountability.
The role serves as the organization's competent person and subject matter expert for employee health and safety, workplace security, and retail loss prevention, and acts as the primary point of contact during regulatory inspections, audits, and investigations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
OSHA / Employee Health & Safety Program Management
  • Develop, implement, and maintain written safety and health programs in accordance with OSHA/MIOSHA standards, including but not limited to:
    • Hazard Communication
    • Personal Protective Equipment (PPE)
    • Emergency Action and Fire Prevention
    • Lockout/Tagout (as applicable)
    • Powered Industrial Trucks
    • Walking/Working Surfaces
    • Bloodborne Pathogens (as applicable)
  • Conduct and document job hazard analyses (JHAs) and facility risk assessments for plant, retail, and logistics operations.
  • Ensure ongoing regulatory compliance, including required postings, training documentation, and record retention.
  • Serve as the primary liaison during OSHA/MIOSHA inspections, audits, and regulatory inquiries, including preparation, site accompaniment, and response to citations if applicable.
  • Maintain OSHA-required recordkeeping and reporting, including OSHA 300, 300A, and 301 logs, and ensure timely submission and posting.

Incident Management & Workers' Compensation
  • Lead and document incident, accident, injury, and near-miss investigations, utilizing root cause analysis and corrective action tracking.
  • Coordinate Workers' Compensation processes, including injury reporting, claim management, return-to-work programs, and trend analysis to reduce recurrence.
  • Track and analyze safety performance metrics (TRIR, DART, lost time, severity rates) and report findings to leadership with recommendations for improvement.

Training & Employee Engagement
  • Develop and administer annual and role-specific safety training programs in accordance with OSHA requirements and operational risk.
  • Ensure all training is documented, tracked, and verifiable for audit and compliance purposes.
  • Lead safety committees and cross-functional working groups to promote employee engagement, hazard reporting, and continuous improvement.
  • Collaborate with department leaders to integrate safety expectations into daily operations and employee accountability.

Inspections, Audits & Continuous Improvement
  • Conduct and document routine and periodic safety inspections of facilities, equipment, fleet, and operations.
  • Identify unsafe conditions and behaviors and ensure timely corrective actions are implemented and verified.
  • Perform internal audits of safety and loss prevention programs and recommend improvements aligned with best practices and regulatory standards.

SECURITY & LOSS PREVENTION RESPONSIBILITIES
  • Develop, implement, and manage Goodwill SWMI's loss prevention and security programs, with a primary focus on retail operations.
  • Conduct loss prevention activities including investigations, audits, surveillance, interviews, inspections, and training related to theft, fraud, and shrink.
  • Maintain control over facility access systems, including keys, key fobs, alarms, fire protection systems, and ID credentials.
  • Serve as the primary point of contact for local law enforcement and emergency responders related to security and safety incidents.
  • Evaluate and recommend security technologies and tools to enhance employee safety, customer safety, and asset protection.

LOGISTICS & FLEET SAFETY
  • Oversee safety programs related to fleet, drivers, and logistics operations, including DOT-related training and compliance as applicable.
  • Manage and oversee the Workers on Wheels (WOW) Program, ensuring proper training, documentation, and ongoing compliance with safety standards.

REQUIRED QUALIFICATIONS
  • Demonstrated ability to manage multiple priorities and deadlines in a regulated environment
  • Strong written and verbal communication skills, including documentation for audits and inspections
  • Ability to influence and work effectively with all levels of the organization
  • Sound judgment and decision-making skills
  • Ability to maintain confidentiality of sensitive employee and organizational information
  • Strong customer service and employee-focused approach

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Working knowledge of OSHA/MIOSHA regulations and compliance requirements
  • Experience managing safety programs in retail, warehouse, logistics, or manufacturing/plant environments
  • Experience with loss prevention, investigations, and security operations
  • Strong analytical and reporting skills with experience using safety metrics to drive improvement

EDUCATION AND EXPERIENCE
  • Experience:
    Minimum of 5-7 years of progressively responsible experience in employee health and safety, security, and/or loss prevention. Experience must include regulatory compliance, incident investigation, safety training, and multi-site operations. Prior leadership or program ownership experience required.
  • Associate degree in Occupational Safety, Criminal Justice, Law Enforcement, or related field required; equivalent experience considered
  • Bachelor's degree in Occupational Safety & Health, Safety Management, Risk Management, or related field preferred

PHYSICAL REQUIREMENTS
  • Regular travel to multiple locations required
  • Ability to crawl, lift, twist, reach, bend, climb, and stand or sit for extended periods
  • Regular computer and documentation work required

OTHER REQUIREMENTS
  • Must pass pre-employment drug screen
  • Must be insurable under the agency's automobile insurance policy
  • May be required to respond to after-hours emergency calls and emergencies

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