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What to say to get hired at Goodwill?

To increase your chances of being hired at Goodwill, highlight relevant skills such as customer service, teamwork, and dependability during your interview. Demonstrating a positive attitude and understanding of retail or donation center operations can also be beneficial. Preparing to discuss your availability and willingness to learn can help you stand out to hiring managers.

What is the highest paying job at Goodwill?

The highest paying jobs at Goodwill are typically management positions such as Store Manager or District Manager, which can offer salaries ranging from $50,000 to over $80,000 annually depending on experience and location. These roles require leadership skills, retail experience, and often involve overseeing multiple store operations.

What does Goodwill pay its workers?

Goodwill pays its workers based on local minimum wage laws and the position held. Entry-level positions such as retail associates typically earn around minimum wage, which varies by location, and some roles may offer additional benefits or opportunities for advancement. Pay rates are often reviewed periodically and can depend on experience and responsibilities.

What is the starting pay at Goodwill?

The starting pay for Goodwill retail positions typically ranges from minimum wage to around $12 per hour, depending on location and experience. Entry-level roles often begin at or near minimum wage, with opportunities for pay increases with tenure and performance.
What cities are hiring for Goodwill Careers jobs? Cities with the most Goodwill Careers job openings:
Infographic showing various Goodwill Careers job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 6% Full Time, 75% Part Time, 1% Temporary, and 17% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Retail Associate - Customer Service

GOODWILL IND OF THE CHESAPEAKE INC

Baltimore, MD • On-site

$16/hr

Part-time

Posted 5 days ago

Job description

Retail Associate -Customer Service

Eastpoint Retail Store

Part Time $16.00/hourly

Weekend availability (both Saturday and Sunday) is an essential requirement of this role to be fully staffed to meet customer demand. Reliable transportation for each scheduled shift is highly important.

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support.

This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community.

What You’ll Do

  • Greet and assist customers and donors in a professional, friendly manner
  • Help donors unload items, issue donation receipts, and maintain accurate records
  • Support merchandise production by sorting, pricing, and tagging goods
  • Stock and maintain organized sales floor and backroom areas
  • Operate a cash register and POS system accurately
  • Assist with daily opening, closing, and recovery tasks
  • Support fundraising initiatives and uphold Goodwill’s mission
  • Follow safety, cleanliness, and housekeeping standards

Schedule & Availability

  • Part Time hours
  • Weekend availability (Saturday and Sunday) is required
  • Ability to work flexible shifts, including evenings and holidays
  • Reliable transportation required for each scheduled shift

What We’re Looking For

  • High school diploma or equivalent preferred
  • Customer service, retail, or material handling experience preferred
  • Ability to follow instructions and work with frequent interruptions
  • Strong communication and teamwork skills
  • Dependable, adaptable, and service-oriented

Additional Role Details

  • Some locations may require forklift operation (certification provided if needed within 30 days of hire)
  • Must be able to read clothing tags and labels in English

Physical Requirements

  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Work at Goodwill?

Goodwill Industries of the Chesapeake offers competitive pay, growth opportunities, and the chance to support programs that strengthen our local community.

???? Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE, including Disability/Vets

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