About the role We're hiring for a Senior Manager, Global Workforce Planning & Transformation to help scale and optimize workforce planning across our global Customer Operations organization.
About the role We're hiring for a Senior Manager, Global Workforce Planning & Transformation to help scale and optimize workforce planning across our global Customer Operations organization.
Global Head of Talent
Needham, MA · On-site
... management, learning and development, DEI, employee engagement, succession planning, and ... global workforce. Key Responsibilities Strategic Talent Leadership • Partner with the CHRO and ...
Global Head of Talent
Needham, MA · On-site
... management, learning and development, DEI, employee engagement, succession planning, and ... global workforce. Key Responsibilities Strategic Talent Leadership • Partner with the CHRO and ...
Global Head, Architecture
Manhattan, NY · On-site
$177K - $350K/yr
Exceptional communication and stakeholder management, able to articulate complex technical concepts ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Global Head, Architecture
Manhattan, NY · On-site
$177K - $350K/yr
Exceptional communication and stakeholder management, able to articulate complex technical concepts ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Global Head, Architecture
New York, NY · On-site
$177K - $350K/yr
Exceptional communication and stakeholder management, able to articulate complex technical concepts ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Global Head, Architecture
New York, NY · On-site
$177K - $350K/yr
Exceptional communication and stakeholder management, able to articulate complex technical concepts ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Global Head, Architecture
New York, NY · On-site
$177K - $350K/yr
Exceptional communication and stakeholder management, able to articulate complex technical concepts ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Global Head, Architecture
New York, NY · On-site
$177K - $350K/yr
Exceptional communication and stakeholder management, able to articulate complex technical concepts ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Manager, Workforce Management
Beverly Hills, CA · On-site
$125K - $140K/yr
As we continue the rapid global expansion, our Retail Tech Enablement team sits at the center of ... QUALIFICATIONS * 4+ years of progressive retail-specific workforce management, labor planning, or ...
Manager, Workforce Management
Beverly Hills, CA · On-site
$125K - $140K/yr
As we continue the rapid global expansion, our Retail Tech Enablement team sits at the center of ... QUALIFICATIONS * 4+ years of progressive retail-specific workforce management, labor planning, or ...
... Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce ... Black Box is a leading global technology solutions provider with 2,500+ team members across 24 ...
... Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce ... Black Box is a leading global technology solutions provider with 2,500+ team members across 24 ...
Workforce Management Manager
Plano, TX · On-site
$150 - $200/hr
... Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce ... Black Box is a leading global technology solutions provider with 2,500+ team members across 24 ...
Workforce Management Manager
Plano, TX · On-site
$150 - $200/hr
... Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce ... Black Box is a leading global technology solutions provider with 2,500+ team members across 24 ...
Manager, Workforce Management
Beverly Hills, CA · On-site
$125K - $140K/yr
As we continue the rapid global expansion, our Retail Tech Enablement team sits at the center of ... QUALIFICATIONS * 4+ years of progressive retail-specific workforce management, labor planning, or ...
Manager, Workforce Management
Beverly Hills, CA · On-site
$125K - $140K/yr
As we continue the rapid global expansion, our Retail Tech Enablement team sits at the center of ... QUALIFICATIONS * 4+ years of progressive retail-specific workforce management, labor planning, or ...
Workforce Management Manager
Plano, TX · On-site
... Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce ... Black Box is a leading global technology solutions provider with 2,500+ team members across 24 ...
Workforce Management Manager
Plano, TX · On-site
... Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce ... Black Box is a leading global technology solutions provider with 2,500+ team members across 24 ...
As our Senior Manager, Global Workforce Management, you'll lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for an operation supporting more than 4 ...
As our Senior Manager, Global Workforce Management, you'll lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for an operation supporting more than 4 ...
Global Head of People & Talent
San Ramon, CA · On-site
... multi-year workforce plan across the US and India. * Implement organizational design across ... Manage health, retirement, PTO, and employee wellness programs with the same rigor applied to every ...
Global Head of People & Talent
San Ramon, CA · On-site
... multi-year workforce plan across the US and India. * Implement organizational design across ... Manage health, retirement, PTO, and employee wellness programs with the same rigor applied to every ...
... multi-year workforce plan across the US and India. * Implement organizational design across ... Manage health, retirement, PTO, and employee wellness programs with the same rigor applied to every ...
... multi-year workforce plan across the US and India. * Implement organizational design across ... Manage health, retirement, PTO, and employee wellness programs with the same rigor applied to every ...
Workforce Management Analyst
Boise, ID · On-site
$27/hr
WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the ... management reports that provide visibility into workforce performance and labor utilization.
Quick apply
Workforce Management Analyst
Boise, ID · On-site
$27/hr
WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the ... management reports that provide visibility into workforce performance and labor utilization.
Global Head, Architecture
New York, NY · On-site
$177K - $350K/yr
Exceptional communication and stakeholder management, able to articulate complex technical concepts ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Global Head, Architecture
New York, NY · On-site
$177K - $350K/yr
Exceptional communication and stakeholder management, able to articulate complex technical concepts ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Workforce Management Specialist
Seminole, TX · On-site
... benefits The Workforce Management Specialist is responsible for ensuring the right people are ... Experience managing schedules and KPIs in multi-site or global operations. * Familiarity with labor ...
Workforce Management Specialist
Seminole, TX · On-site
... benefits The Workforce Management Specialist is responsible for ensuring the right people are ... Experience managing schedules and KPIs in multi-site or global operations. * Familiarity with labor ...
Who we are looking for The Global Head of Market Surveillance Compliance is a senior leadership ... Extensive experience in market surveillance, compliance, risk management, analytics, or a related ...
Who we are looking for The Global Head of Market Surveillance Compliance is a senior leadership ... Extensive experience in market surveillance, compliance, risk management, analytics, or a related ...
What we are looking for As a leader in investment management technology solutions, Charles River continues to expand its offerings. Reporting to the Global Head of Sales, the Global Head of Sales ...
What we are looking for As a leader in investment management technology solutions, Charles River continues to expand its offerings. Reporting to the Global Head of Sales, the Global Head of Sales ...
Nasdaq, Inc. is seeking a transformational AVP, Global Head of Technology Sourcing to define the global vision for technology procurement and expense management. You will lead a diverse, global team ...
Nasdaq, Inc. is seeking a transformational AVP, Global Head of Technology Sourcing to define the global vision for technology procurement and expense management. You will lead a diverse, global team ...
Workforce Management Specialist
Hollywood, FL · On-site
... benefits The Workforce Management Specialist is responsible for ensuring the right people are ... Experience managing schedules and KPIs in multi-site or global operations. * Familiarity with labor ...
Quick apply
Workforce Management Specialist
Hollywood, FL · On-site
... benefits The Workforce Management Specialist is responsible for ensuring the right people are ... Experience managing schedules and KPIs in multi-site or global operations. * Familiarity with labor ...
Global Head Workforce Management information
See salary details
$22K - $40.1K
12% of jobs
$48.8K is the 25th percentile. Wages below this are outliers.
$40.1K - $58.2K
28% of jobs
The median wage is $71.1K / yr.
$58.2K - $76.3K
15% of jobs
$76.3K - $94.4K
12% of jobs
$94.4K - $112.5K
9% of jobs
$113.7K is the 75th percentile. Wages above this are outliers.
$112.5K - $130.5K
7% of jobs
$130.5K - $148.6K
4% of jobs
$148.6K - $166.7K
4% of jobs
$166.7K - $184.8K
5% of jobs
$184.8K - $202.9K
2% of jobs
$202.9K - $221K
2% of jobs
$22K
$96.6K
$221K
How much do global head workforce management jobs pay per year?
As of Sep 9, 2026, the average yearly pay for global head workforce management in the United States is $96,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $125,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Global Head Workforce Management jobs?
For Global Head Workforce Management jobs, the most frequently searched job titles are:
Global Workforce Planning & Transformation
Remote
Chime Financial, Inc
Full-time
Posted 25 days ago
Job description
About the role
We're hiring for a Senior Manager, Global Workforce Planning & Transformation to help scale and optimize workforce planning across our global Customer Operations organization. Delivering exceptional member experiences requires having the right people in the right place at the right time, and this role sits at the center of making that happen.
As our Senior Manager, Global Workforce Management, you'll lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for an operation supporting more than 4,000 agents globally. You'll partner closely with Operations, Finance, Vendor Management, Analytics, and Technology teams to improve operational performance while helping shape the future of workforce management through AI, automation, and continuous innovation.
The base salary offered for this role and level of experience will begin at $170,000.00 and up to $235,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to- Lead forecasting, capacity planning, scheduling, and workforce optimization activities across a large-scale global customer operations organization supporting more than 4,000 agents.
- Develop staffing plans that align member demand, service level objectives, employee experience, and financial goals.
- Partner with Operations, Finance, Vendor Management, and Analytics teams to ensure workforce strategies support business priorities and long-term growth.
- Monitor workforce performance, identify emerging risks and opportunities, and recommend staffing adjustments that improve operational outcomes.
- Establish and enhance processes that improve forecast accuracy, staffing efficiency, schedule effectiveness, and workforce performance.
- Champion AI, automation, and emerging workforce technologies to improve scalability, forecasting precision, and operational decision-making.
- Manage, coach, and develop a high-performing workforce management team while fostering a culture of accountability, collaboration, inclusion, and continuous improvement.
- 7+ years of workforce management experience supporting large-scale customer operations environments.
- 3+ years of people leadership experience with a demonstrated track record of coaching, developing, and retaining high-performing teams.
- Deep expertise in forecasting, capacity planning, scheduling, real-time management, and workforce analytics that drive measurable business outcomes.
- Experience supporting complex operations with thousands of agents across multiple geographies, channels, and outsourced vendor partners.
- Strong analytical skills and experience translating workforce data into actionable recommendations for operational and executive stakeholders.
- Experience driving process improvements, operational efficiencies, and cross-functional initiatives that improve service delivery and business performance.
- Passion for leveraging AI, automation, predictive analytics, and workforce technologies to modernize workforce management practices and improve decision-making.
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