Description Title: Norte Sales Associate Reports to: Norte Manager Position Type: Full or ... Gift wrap items as requested * Standardize the sales floor throughout the day * Restock the floor ...
Description Title: Norte Sales Associate Reports to: Norte Manager Position Type: Full or ... Gift wrap items as requested * Standardize the sales floor throughout the day * Restock the floor ...
Norte Sales Associate
Santa Fe, NM · On-site
$17/hr
Norte Sales Associate Reports to: Norte Manager Position Type: Full or Part-time, Non-exempt Why ... Gift wrap items as requested * Standardize the sales floor throughout the day * Restock the floor ...
Norte Sales Associate
Santa Fe, NM · On-site
$17/hr
Norte Sales Associate Reports to: Norte Manager Position Type: Full or Part-time, Non-exempt Why ... Gift wrap items as requested * Standardize the sales floor throughout the day * Restock the floor ...
Norte Sales Associate
Santa Fe, NM · On-site
$17/hr
Norte Sales Associate Reports to: Norte Manager Position Type: Full or Part-time, Non-exempt Why ... Gift wrap items as requested * Standardize the sales floor throughout the day * Restock the floor ...
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Norte Sales Associate
Santa Fe, NM · On-site
$17/hr
Norte Sales Associate Reports to: Norte Manager Position Type: Full or Part-time, Non-exempt Why ... Gift wrap items as requested * Standardize the sales floor throughout the day * Restock the floor ...
Gift Wrapping Associate information
What is a gift wrapping associate?
Gift Wrapping Associates are retail or service professionals responsible for wrapping gifts attractively and efficiently for customers. They select appropriate wrapping materials, ribbons, and decorations based on the occasion and customer preferences, ensuring a neat and appealing presentation. In addition to wrapping, they may also assist with customer service, product selection, and maintaining a clean work area. Good attention to detail, creativity, and customer service skills are important for this role.
What are the key skills and qualifications needed to thrive as a gift wrapping associate?
To thrive as a Gift Wrapping Associate, you need strong attention to detail, manual dexterity, and basic math skills, often with a high school diploma or equivalent. Familiarity with wrapping tools such as cutters, ribbons, decorative materials, and sometimes point-of-sale systems is often required. Creativity, patience, and excellent customer service skills set outstanding associates apart. These abilities ensure beautifully wrapped gifts, satisfied customers, and efficient workflow during busy retail periods.
What are some common challenges faced by gift wrapping associates during peak holiday seasons?
During peak holiday seasons, Gift Wrapping Associates often face high volumes of orders and tight deadlines, which can be challenging to manage. The role requires maintaining accuracy and quality while working quickly, often in a fast-paced and sometimes crowded environment. Associates must also adapt to a variety of gift shapes and sizes, handle special customer requests, and collaborate closely with retail staff to ensure timely delivery. Strong organizational skills and attention to detail are crucial for success during these busy periods.
What is the difference between Gift Wrapping Associate vs Retail Sales Associate?
| Aspect | Gift Wrapping Associate | Retail Sales Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; sales experience beneficial |
| Work Environment | Retail stores, malls, specialty shops | Retail stores, department stores, supermarkets |
| Employer & Industry Usage | Gift shops, department stores, seasonal retailers | Various retail sectors including apparel, electronics, and groceries |
| Common Search & Comparison | Often compared for customer service and presentation skills | Compared for sales techniques and product knowledge |
While both roles are customer-facing retail positions, a Gift Wrapping Associate specializes in providing gift wrapping services, focusing on presentation and customer satisfaction. A Retail Sales Associate, on the other hand, engages in selling products, assisting customers with their purchases, and maintaining store displays. The roles often overlap in customer service skills but differ in primary responsibilities and work focus.
$17/hr
Full-time, Part-time
Re-posted 15 days ago
Job description
Description
Title: Norte Sales Associate
Reports to: Norte Manager
Position Type: Full or Part-time, Non-exempt
Why you'll love it here:
At Los Poblanos, you will discover more than just a job. Join a team that values your contributions, fosters innovation and provides competitive salaries and benefits. Work in one of New Mexico's most inspiring natural and historic settings while taking your career to the next level. Rooted in our mission to preserve this extraordinary property, our core values embrace community, hospitality, empathy, excellence, respect and stewardship-driving an unforgettable guest and employee experience. There are many opportunities to learn, grow and lead with the dynamic teams at our award-winning restaurant, boutique inn, serene spa, stunning event spaces and organic farm. Dive into hand-made artisan products at our production facility and retail locations or go behind the bar at our vibrant tasting rooms in downtown Albuquerque and Santa Fe.
Job Summary:
As a Norte Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and ensuring a positive shopping experience for customers. Your duties will include greeting and assisting customers, answering inquiries, recommending products, processing transactions, and maintaining an organized and visually appealing sales floor. You will also be tasked with stocking shelves, managing inventory, and achieving sales targets. Strong communication skills, a friendly and approachable demeanor, and the ability to work in a team-oriented and fast-paced environment are essential for success in this role.
Duties & Responsibilities:
- Act as an ambassador and representative for the Los Poblanos property & cities of Los Ranchos de Albuquerque, Albuquerque & Santa Fe
- Greet guests according to company standards and anticipate and address guests' needs and questions
- Learn the wholesale lavender line so that it can be explained and sold to our guests
- Become knowledgeable about our third-party vendors
- Learn the tasting room menu so that it can be explained to our guests
- Share product knowledge with guests and ring them up at the register
- Operate as a team member of the retail shop and the tasting room
- Perform opening and closing procedures
- Perform other job-related duties as assigned
Essential Job Functions:
- Greet guests
- Assist guests with shopping baskets or taking items to the cash wrap area
- Share product knowledge with every guest
- Answer questions
- Assist guests with refill station
- Ring guests at the cash wrap
- Wrap orders according to company standard
- Gift wrap items as requested
- Standardize the sales floor throughout the day
- Restock the floor as needed
- Process shipment as it arrives
- Process transfers as requested by management
- Assist with inventory as needed
- Communicate with customers to resolve complaints or ensure satisfaction
- Assist in the Tasting Room as needed - preparing food, bussing tables, etc.
- Perform Retail Shop opening and closing procedures
Requirements
- A minimum of (1) year of experience working in a retail setting
- Must display a professional appearance and shared fate attitude
- Excellent oral communication skills and positive interpersonal skills required
- Able to work under pressure and remain calm to resolve problems using good judgment
- Able to work cohesively with co-workers as part of one team
- Problem-solving skills and deductive reasoning abilities
- High School Diploma or Equivalent
- Must be able to sit, stand, bend, squat, reach, and walk 8 to 10 hours a day
- Able to grasp, lift, carry. Must be able to lift 30 lbs. in short intervals throughout the day
- Must be willing and have the ability to work a varied schedule to include evenings, weekends, and holidays
- We will require you to perform Serve Safe and receive your Alcohol Server's Permit after onboarding
Preferred:
- Ability to speak Spanish
- Interest in sustainability, food, and New Mexico culture
- Interest in organic farming, agriculture, art, and architecture
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.