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Genesys Jobs Jobs (NOW HIRING)

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: * Advanced understanding of IVR technology and related telecommunications devices, networks, software, and ...

Genesys Location : Charlotte, NC Duration : Full/Permanent Basic Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of ...

Description: Voxai Solutions Inc. is looking for a "Genesys Consultant" with Master's, or equivalent, in Computer Science, Information Science, Information Security, Electrical or Computer ...

As a Genesys CloudCX Chatbot Developer youll be responsible for designing developing and deploying intelligent chatbots on the Genesys CloudCX platform Your expertise will drive personalized and ...

Genesys Lead Demand Location: Wilmington, DE..(5 Days Onsite) Job Type: W-2/Full Time Job Duties: * Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on ...

Genesys Cloud Architect

Hartford, CT · On-site

$65.50 - $83.50/hr

Genesys Cloud Architect Location: Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads ...

Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...

Development and Administration Genesys Proactive Customer Communication Genesys Engage platform Genesys Agent Desktop (IW) Genesys Info Mart Genesys Composer Development o Eclipse IDE o XML ...

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How much do genesys jobs jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for genesys jobs in the United States is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Genesys Cloud Architect

Tech3pillars Technologies

East Hartford, CT • On-site

$64.50 - $82.25/hr

Other

Posted 6 days ago


Job description

We have very urgent requirement for Genesys Cloud Architect for the following details.

Please share the profiles matching the JD and other requirements with their interview availability details (Please Reply All on this thread only)

Location: Hartford, CT

Genesys Cloud Architect

Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions.

Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security.

Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms.

Key Skills:

Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM), cloud security.

Roles

Responsibilities

Indicative Skills

Genesys Architect

Solution architecture and technical design of the CX transformation on Genesys Cloud. Leads IVR modernization, contact flow design, routing strategy, and integration patterns in alignment with business and CX KPIs. Ensures scalability, security, and platform best practices across voice and digital channels. Provides technical oversight during build, testing, and deployment phases.

Genesys Cloud, IVR, routing, and digital channels. Contact center architecture, cloud telephony, and CX analytics. Experience integrating Genesys with CRM and backend systems using APIs. Exposure to AI‑enabled CX features such as bots and agent assist.