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General Service Associate Jobs in Tennessee (NOW HIRING)

Client Service Associate

Nashville, TN ยท On-site

$14 - $19.25/hr

The Client Service Associate assists with document handling, general inquiries, client communication, and administrative processes that contribute to a smooth client experience. This position ...

Customer Service Associate

Madison, TN ยท On-site

$13.50 - $18.50/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... High school diploma or general education degree (GED); or equivalent combination of education and ...

Guest Service Associate

Antioch, TN ยท On-site

$14.25 - $17.25/hr

PopStroke Guest Service Associate PopStroke is a founder-led brand built by people who believe ... general venue questions. ยท Conduct venue tours and confidently explain memberships, pricing ...

Golf Service Associate

Franklin, TN ยท On-site

$15.50 - $20.75/hr

... Golf Services Associates. This position plays a critical role in delivering a premier club ... The above information is only an illustration of the general nature and level of work performed by ...

Guest Service Associate

Nashville, TN ยท On-site

$14.25 - $17.50/hr

Guest Service Associate Nashville, TN Position Title: Guest Services Associate Department: Guest ... Some knowledge of cash register or computer sales programs helpful as well as general guest or ...

Customer Service Assoicate

Chattanooga, TN ยท On-site

$13.25 - $18.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Performs tasks and duties under general supervision, using established procedures and innovation.

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General Service Associate information

What is the job of a general service associate?

A general service associate performs routine tasks to support daily operations, such as customer service, maintenance, inventory management, and assisting staff. The role often requires good communication skills, attention to detail, and the ability to work in a team environment.

What are the most commonly searched types of General Service jobs in Tennessee?

The most popular types of General Service jobs in Tennessee are:

What cities in Tennessee are hiring for General Service Associate jobs?

Cities in Tennessee with the most General Service Associate job openings:

Client Service Associate

Nashville, TN โ€ข On-site

Southwestern Family of Companies
Executive Officesย โ€ขย 5 - 10K employees

$14 - $19.25/hr

Other

Re-posted 26 days ago


Job description

Client Service Associate

The Client Service Associate is responsible for supporting our client service team by handling foundational service tasks that do not require a Property & Casualty license. This position is ideal for someone who enjoys helping others, is detail-oriented, and thrives in a team environment. The Client Service Associate assists with document handling, general inquiries, client communication, and administrative processes that contribute to a smooth client experience. This position supports client onboarding and retention by ensuring timely follow-ups, welcome communications, and initial documentation. The Client Service Associate reports to the Client Service Manager and provides excellent customer service to internal and external clients while demonstrating the company values and supporting the mission.

Job Duties and Responsibilities:

  • Support day-to-day client service activities by assisting licensed team members with non-licensed service tasks
  • Prepare, send, and track insurance documents such as ID cards, proof of insurance, and mortgagee verifications
  • Respond to client inquiries via phone, email, and text with professionalism, routing complex issues to licensed team members
  • Support client onboarding process by ensuring timely follow-ups, welcome communications, and initial documentation
  • Maintain accurate client information in the CRM system and ensure all documentation is filed and organized
  • Assist with monitoring renewal dates, helping to coordinate communications to ensure retention efforts stay on track
  • Provide general administrative support to the sales and service teams, including scheduling, data entry, and follow-ups
  • Escalate policy-related or coverage-related questions to licensed personnel in a timely and efficient manner
  • Contribute to a positive and welcoming client experience at every interaction
  • Participate in ongoing training and development opportunities
  • Perform other duties as assigned

Required Qualifications:

  • High School diploma or equivalent. Bachelor's degree preferred.
  • 1 year of experience in customer service, administrative, or office support
  • Experience using CRM preferred
  • Proficient in Microsoft Office Suite
  • Maintain confidentiality and demonstrate sound judgment
  • Strong customer satisfaction and organizational skills
  • Able to maintain a pleasant and professional attitude with team members and all visitors
  • Able to be flexible and calm during high visitor traffic
  • Ability to work on multiple projects simultaneously while accomplishing daily tasks
  • Effective oral and written communication skills and excellent interpersonal skills
  • Attention to detail, critical thinker and problem-solving skills
  • High standards for integrity, honesty, professionalism, and work ethic
  • Commitment to service excellence
  • Ability to work independently while demonstrating excellent organization and follow through
  • Demonstrates flexible and efficient time management and ability to prioritize workload
  • Ability and willingness to move with purpose and a strong sense of urgency
  • Self-motivated, positive, and enthusiastic
  • Self-starter with a strong desire to exceed expectations and capable of supporting a team
  • Maintains confidentiality discretion
  • Ability to effectively work in collaboration with others to achieve business objectives
  • Willing to grow and be challenged
  • Be positive, charismatic, motivating, and engaging
  • Attend training as requested