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General Service Associate Jobs in Indiana (NOW HIRING)

Bennington

Customer Service Associate

Elkhart, IN · On-site

$13.75 - $19/hr

The Customer Service Associate will be responsible to provide customer service to the dealer ... and general problem solving. • Recognize individual customer needs and go above and beyond to ...

Hucks

Food Service - Huck's Food Svc Associate

Batesville, IN

$13.50 - $17.50/hr

Food Service Associate This is so much more than just a job! Come join a company where you have an ... General Responsibilities: * Ensures that the food service department is open and ready for business ...

Hucks

Food Service - Huck's Food Svc Associate

Batesville, IN

$13.50 - $17.50/hr

Food Service Associate This is so much more than just a job! Come join a company where you have an ... General Responsibilities: * Ensures that the food service department is open and ready for business ...

ProFed Federal Credit Union

Member Service Associate

Auburn, IN · On-site

$14.75 - $19.50/hr

Execute member transactions and provide general information in an accurate, efficient, and courteous manner * Actively promote credit union products and services * Maintain proper control of assigned ...

ProFed Federal Credit Union

Member Service Associate

Angola, IN · On-site

$14.75 - $19.75/hr

Execute member transactions and provide general information in an accurate, efficient, and courteous manner * Actively promote credit union products and services * Maintain proper control of assigned ...

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General Service Associate information

What is the job of a general service associate?

A general service associate performs routine tasks to support daily operations, such as customer service, maintenance, inventory management, and assisting staff. The role often requires good communication skills, attention to detail, and the ability to work in a team environment.

What cities in Indiana are hiring for General Service Associate jobs?

Cities in Indiana with the most General Service Associate job openings:

General Service Associate jobs near you

Customer Service Associate

Elkhart, IN • On-site

Bennington
See more jobs at Benningtonexternal

$13.75 - $19/hr

Full-time

Posted 18 days ago

Key responsibilities

  • Assist customers and dealers by providing accurate product and parts information to process orders and resolve inquiries.

  • Coordinate logistics to ensure on-time delivery of parts orders and prepare quotes with correct descriptions and numbers.

  • Support warranty approvals, handle technical issues, and convey customer feedback to promote continuous improvement.

Job description

JOB SUMMARY:
Bennington is the market leading pontoon boat manufacturer and a wholly owned subsidiary of Polaris Industries, a Fortune 500 company. We pride ourselves on delivering a boating experience that's second to none through our emphasis on innovation, design, product quality, and relentless focus on customer satisfaction. Our team members live that passion every day and have fueled our growth across 6 buildings in Elkhart, IN.
The Customer Service Associate will be responsible to provide customer service to the dealer network, product users, and provide accurate part information to process orders.
ESSENTIAL DUTIES & RESPONSIBILITIES :
• Develop and maintain a positive rapport with dealer personnel to create lasting partnerships between Bennington and the dealer network.
• Actively assist customers to ensure satisfaction with company products and services.
• Support dealers and customers with technical issues and general problem solving.
• Recognize individual customer needs and go above and beyond to resolve their inquiry.
• Provide resolutions at the first point of contact, avoiding transferring the call or having customers call again.
• Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support specific needs of the most vulnerable customers.
• Acquire detailed knowledge of product ranges and services to provide excellent service.
• Process and guarantee accuracy of parts orders within our published service commitment timeframe.
• Prepare quotes on parts orders and assist with identifying accurate part information descriptions and numbers.
• Coordinate logistics to ensure on time delivery on parts orders.
• Convey product and customer experience feedback internally to promote continuous improvement.
• Administer and negotiate initial warranty approvals.
• Assist in retail shows and dealer meeting responsibilities when required.
• Meet or exceed all Published Service Commitment expectations and speak up if requirements are unable to be met.
• Be willing to help with tasks outside of your assigned territory when needed or assigned by the Customer Experience Administration Manager.
• Be a team player with a willingness to help others in the department.
• Assist with department administration needs when assigned such as exporting of parts orders or additional tasks as needed.
SKILLS & KNOWLEDGE:
• High School Diploma or equivalent required
• Minimum of 1-2 years of customer service experience, experience in marine industry preferred
• Demonstrated ability to achieve goals, results-oriented and self-driven
• Excellent written & verbal communication within team, and cross-functionally
• Highly organized and effective in managing multiple priorities and deadlines, with strong attention to detail
• Effective negotiation, and problem-solving skills
• Proficient in Microsoft Office
• Can-do attitude and the ability to thrive in deadline driven environment

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