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General Liability Claims Adjuster Jobs (NOW HIRING)

Illinois Association of Mutual Insurance Companies

Our client is looking for a Senior General Liability and Casualty Claims Adjuster with 7+ years of experience handling Complex Commercial Casualty claims as a Staff Adjuster. This is a full-time ...

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General Liability Claims Adjuster information

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$30.5K

$64.6K

$90K

How much do general liability claims adjuster jobs pay per year?

As of Sep 11, 2026, the average yearly pay for general liability claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What does a general liability claims adjuster do?

A General Liability Claims Adjuster is responsible for investigating, evaluating, and settling insurance claims related to injuries or damages that occur on a policyholder’s property or as a result of their business operations. They review claim details, interview involved parties, assess damages, and determine the extent of the insurance company's liability. Their role often involves negotiating settlements and ensuring claims are handled in accordance with policy terms and legal requirements.

What are the key skills and qualifications needed to thrive as a general liability claims adjuster?

To thrive as a General Liability Claims Adjuster, you need strong analytical skills, knowledge of insurance policies, and experience with claims investigation, typically supported by a bachelor's degree or relevant work background. Familiarity with claims management software, legal databases, and industry-standard tools like Xactimate is often required, along with certifications such as AIC or CPCU. Excellent negotiation, communication, and customer service skills help adjusters resolve disputes and manage client expectations effectively. These skills and qualities are essential for accurately evaluating liability, minimizing losses, and ensuring fair and timely claims resolution.

What are some common challenges general liability claims adjusters face when handling complex claims?

General Liability Claims Adjusters often encounter challenges such as interpreting policy coverage in ambiguous situations, managing multiple claims simultaneously, and negotiating settlements with various parties. They must balance the interests of the insured, claimants, and the insurance company while adhering to legal and regulatory requirements. Effective communication and investigation skills are essential, as adjusters frequently work with attorneys, medical professionals, and other experts to resolve claims efficiently and fairly.

What is the difference between General Liability Claims Adjuster vs Property Claims Adjuster?

AspectGeneral Liability Claims AdjusterProperty Claims Adjuster
CredentialsAdjuster license, insurance knowledgeAdjuster license, property insurance expertise
Work EnvironmentClaims involving bodily injury, legal liabilityClaims related to property damage, theft, fire
Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusters
Search/Comparison IntentUnderstanding roles, job requirements, differencesComparing job duties, certifications, work scope

Generally, a General Liability Claims Adjuster handles claims related to bodily injury and legal liability, while a Property Claims Adjuster focuses on property damage claims. Both roles require licensing and insurance knowledge but differ in the types of claims managed and work environments. Understanding these differences helps job seekers find the right fit within the insurance industry.

Is it worth becoming a general liability claims adjuster?

A general liability claims adjuster evaluates insurance claims related to liability coverage, requiring strong communication, analytical skills, and knowledge of insurance policies. The role offers steady employment, potential for career advancement, and typically requires licensing or certification, making it a viable career choice for those interested in insurance and dispute resolution.

Is there a demand for general liability claims adjusters?

The demand for general liability claims adjusters remains steady due to ongoing insurance claims from businesses and individuals. Employment in this field is expected to grow as insurance companies seek qualified professionals to handle claims efficiently, often requiring knowledge of claims processing software and relevant certifications.
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General Liability Claims Adjuster jobs near you
Infographic showing various General Liability Claims Adjuster job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

General Liability Claims Adjuster (Construction Defect)

Nashville, TN • On-site, Remote

CBCS
Insurance Services • 51 - 200 employees
Learn more about CBCSexternal

Full-time

Posted 11 days ago

Key responsibilities

  • Manage a caseload of General Liability claims, including construction defect exposures.

  • Investigate claims to determine liability, damages, and coverage implications.

  • Negotiate settlements and work toward timely, cost-effective claim resolutions.

Job description

General Liability Claims Adjuster - Construction Defect

Who says you can't have it all? At Cottingham & Butler Claims Services, you can build your claims career, handle meaningful and challenging work, and enjoy the flexibility of working from home.

We are seeking a General Liability Claims Adjuster with experience handling liability claims and an interest in construction defect exposures. In this role, you'll investigate, evaluate, negotiate, and resolve claims while collaborating with insureds, claimants, attorneys, contractors, and other stakeholders to achieve fair and timely outcomes.

Whether you're looking to expand your expertise in construction defect claims or continue growing your career in liability claims handling, this opportunity offers the support, training, and flexibility to help you succeed.

What You'll Do

  • Manage a caseload of General Liability claims, including construction defect exposures.
  • Investigate claims to determine liability, damages, and coverage implications.
  • Gather and analyze claim documentation, reports, contracts, and supporting evidence.
  • Communicate effectively with insureds, claimants, attorneys, contractors, experts, and clients throughout the claims process.
  • Evaluate claim exposure and develop appropriate resolution strategies.
  • Negotiate settlements and work toward timely, cost-effective claim resolutions.
  • Maintain accurate claim documentation and file management.
  • Ensure compliance with applicable state regulations, licensing requirements, and client service expectations.

Qualifications

  • 1+ years of experience handling General Liability claims; construction defect experience preferred.
  • Familiarity with state-specific claims handling regulations and licensing requirements.
  • Ability to investigate, evaluate, negotiate, and resolve liability claims.
  • Strong analytical and critical thinking skills.
  • Excellent written and verbal communication abilities.
  • Effective negotiation and relationship-building skills.
  • Ability to work independently while contributing to a collaborative team environment.
  • Strong organizational and time-management skills.
  • Proficiency in Microsoft Office and claims management systems.

Why Join Cottingham & Butler Claims Services?

  • 100% remote work environment.
  • Company-provided computer equipment and technology support.
  • Comprehensive onboarding and ongoing training.
  • Opportunity to develop specialized expertise in General Liability and Construction Defect claims.
  • Collaborative team environment backed by experienced claims professionals.
  • Stability, growth opportunities, and a culture focused on delivering exceptional client service.

If you're looking for a position that allows you to stay in claims, expand your expertise, and enjoy the flexibility of working from home, we'd love to connect with you.

Apply today and discover why Cottingham & Butler Claims Services is a great place to build your claims career.

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn