Overview
At UF Health, you will be part of a mission-driven organization recognized for clinical excellence, innovation, and a commitment to exceptional patient experiences. Whether you are engaging directly with patients, supporting laboratory operations, or helping ensure timely and accurate test results, your work will have a meaningful impact on patient care every day. Join a team where your contributions are valued, your professional growth is encouraged, and your career can thrive.
Responsibilities
In this role the Lab Representative will perform the following job duties:
- Various laboratory functions that include full and contract registration, phlebotomy, specimen processing and clerical duties that ensure proper registration, billing, collection, accessioning and preparation of laboratory specimen
- Load specimens onto Automated Line and trouble shoots when alarms are active
- Accept and prioritize specimens that arrive at specimen drop off
- Answer incoming telephone calls and practice excellent customer service
- Work the follow up lists for the department and maintains logs as necessary
- Prepare specimens for reference labs and work send out bench when assigned
- To work from various locations (Pavilion, North Campus or Emerson) or float between various lab departments, as needed, based on the department needs and within the scope of practice
Schedule
FTE: 1.0
Hours: 9:00am-5:30pm
Days: Monday-Friday
Qualifications
Education
Required: High School Diploma or GED
Preferred: Certification from medical assistant program, military medical or laboratory assistant program
Necessary Skills:
- Ability to professionally and courteously interact with internal and external laboratory customers
- Requires knowledge of computer data entry
- Must possess good telephone communication skills
- Basic knowledge of laboratory techniques in specimen handling
- Ability to prioritize tasks and organize workflow
- Requires good decision-making skills
- Must be detail oriented
- Must be able to handle stressful situations in a professional manner
Experience
Required: Less than one year healthcare environment experience
Preferred:
- Phlebotomy with specific experience in hospital and geriatric environment
- Specimen processing
- Experience using a Laboratory Information system for accessioning and specimen tracking
Required Licensure/Certifications
N/A
Registration and disposition of patients of all age groups