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Gaming Associate Jobs in Reston, VA (NOW HIRING)

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Gaming Associate information

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How much do gaming associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for gaming associate in Reston, VA is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.77 per hour, depending on experience, location, and employer.

What is a gaming associate?

Gaming Associates are professionals who assist in the operation of casino games and gaming tables, ensuring that games run smoothly and players follow the rules. They may handle chips, monitor gameplay, and provide customer service to guests. Their responsibilities can also include reporting suspicious activities, explaining game rules to players, and maintaining a fair and enjoyable gaming environment. Gaming Associates work under the supervision of gaming supervisors and are often employed in casinos, racetracks, or other gaming establishments.

What does a gaming associate do?

Gaming associates are employed by casinos to provide customer service and general operations support. The duties of a gaming associate may include greeting guests and answering any questions they may have about the casino or specific games. Gaming associates also help oversee operations on the floor, ensuring that dealers are collecting bets handling money per the supervisor’s guidelines. A gaming associate needs strong interpersonal, communication and math skills. Most entry-level positions require a high school diploma and provide on-the-job training.

What are the key skills and qualifications needed to thrive as a gaming associate, and why are they important?

To thrive as a Gaming Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with gaming licenses often required by regulatory bodies. Familiarity with point-of-sale (POS) systems, surveillance equipment, and casino management software is typically necessary. Excellent communication, integrity, and the ability to remain calm under pressure help build trust with patrons and colleagues. These skills are critical for ensuring regulatory compliance, maintaining a positive gaming environment, and delivering exceptional guest experiences.

What are some common challenges gaming associates face during busy shifts, and how can they effectively manage them?

Gaming Associates often encounter high-pressure situations during peak hours, such as managing large crowds, handling disputes between players, and ensuring strict compliance with gaming regulations. Effective communication, maintaining a calm demeanor, and strong multitasking abilities are key to successfully navigating these challenges. Many Gaming Associates find that developing a solid understanding of game rules and procedures, along with ongoing training, helps them remain efficient and provide excellent customer service even during the busiest times.
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Gaming Associate jobs near you
Infographic showing various Gaming Associate job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,475 per year, or $21.4 per hour.

Operations Associate, Jackpocket

DraftKings

Washington, DC • On-site

Full-time

Re-posted yesterday

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.

What you'll do as an Operations Associate

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team's overall success.

What you'll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is 19.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-CF1

Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

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