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Gaming Associate Jobs in Miami, FL (NOW HIRING)

The Florida Panthers

Retail Sales Associate

Fort Lauderdale, FL · On-site

$14.25 - $16.50/hr

Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers ... Retail Sales Associate * Organization: Florida Panthers Hockey Club * Department: Retail - War ...

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Gaming Associate information

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How much do gaming associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for gaming associate in Miami, FL is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.70 per hour, depending on experience, location, and employer.

What is a gaming associate?

Gaming Associates are professionals who assist in the operation of casino games and gaming tables, ensuring that games run smoothly and players follow the rules. They may handle chips, monitor gameplay, and provide customer service to guests. Their responsibilities can also include reporting suspicious activities, explaining game rules to players, and maintaining a fair and enjoyable gaming environment. Gaming Associates work under the supervision of gaming supervisors and are often employed in casinos, racetracks, or other gaming establishments.

What does a gaming associate do?

Gaming associates are employed by casinos to provide customer service and general operations support. The duties of a gaming associate may include greeting guests and answering any questions they may have about the casino or specific games. Gaming associates also help oversee operations on the floor, ensuring that dealers are collecting bets handling money per the supervisor’s guidelines. A gaming associate needs strong interpersonal, communication and math skills. Most entry-level positions require a high school diploma and provide on-the-job training.

What are the key skills and qualifications needed to thrive as a gaming associate, and why are they important?

To thrive as a Gaming Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with gaming licenses often required by regulatory bodies. Familiarity with point-of-sale (POS) systems, surveillance equipment, and casino management software is typically necessary. Excellent communication, integrity, and the ability to remain calm under pressure help build trust with patrons and colleagues. These skills are critical for ensuring regulatory compliance, maintaining a positive gaming environment, and delivering exceptional guest experiences.

What are some common challenges gaming associates face during busy shifts, and how can they effectively manage them?

Gaming Associates often encounter high-pressure situations during peak hours, such as managing large crowds, handling disputes between players, and ensuring strict compliance with gaming regulations. Effective communication, maintaining a calm demeanor, and strong multitasking abilities are key to successfully navigating these challenges. Many Gaming Associates find that developing a solid understanding of game rules and procedures, along with ongoing training, helps them remain efficient and provide excellent customer service even during the busiest times.
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The most popular types of Gaming jobs in Miami, FL are:

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For Gaming Associate jobs in Miami, FL, the most frequently searched job titles are:

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What cities near Miami, FL are hiring for Gaming Associate jobs?

Cities near Miami, FL with the most Gaming Associate job openings:

Gaming Associate jobs near you
Infographic showing various Gaming Associate job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,887 per year, or $19.7 per hour.

Retail Sales Associate

The Florida Panthers

Fort Lauderdale, FL • On-site

$14.25 - $16.50/hr

Part-time

Posted 24 days ago

Job description

Organization Overview:
The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.
Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round.
The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.
Retail Sales Associate
  • Organization: Florida Panthers Hockey Club
  • Department: Retail - War Memorial
  • Reports To: Retail Supervisor
  • FLSA Status: Non-Exempt (Hourly)
  • Employment Type: Part-Time
  • Location: FTL War Memorial, Fort Lauderdale, FL - On-Site
  • Schedule: Flexibility required for evenings, weekends, and holidays based on event schedule
Job Summary
The Retail Sales Associate has the opportunity to develop great relationships with repeat customers while informing first-time visitors of everything we have to offer. This role is responsible for enhancing the customer experience and generating sales across all War Memorial retail operations.
Essential Duties & Responsibilities
  • Process sales on point-of-sale system and maintain accuracy of cash drawer
  • Greet and assist guests with a friendly, professional demeanor
  • Assist guests with purchasing decisions across all retail offerings
  • Assist with fitting guests in hockey and figure skating equipment and finding correct sizes
  • Sharpen skates and repair equipment as needed
  • Maintain pro-shop as merchandised and ensure all retail areas remain clean and organized
  • Apply names and numbers to jerseys using heat press
  • Additional projects, tasks, and events as assigned
Qualifications
  • Retail experience required
  • Familiarity with hockey and figure skating equipment fittings, repairs, and sharpening preferred
  • Familiarity with operating a point-of-sale system
  • Highly organized with the ability to multi-task in a fast-paced environment
  • Self-starter with a high degree of enthusiasm and ability to work well under pressure
  • Strong interpersonal and communication skills
Position Type / Expected Hours of Work
This is a part-time, non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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