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Game Testers Jobs in Tennessee (NOW HIRING)

The Escape Game, LLC

Director of Guest Care

Brentwood, TN · On-site

$110 - $160/hr

They are looking towards the future and constantly testing and tweaking to make sure Guest Care is ... To define and dominate the escape game industry and disrupt the world of entertainment. Our Values ...

Southern Games

Route Technician

Nashville, TN · On-site

$19 - $26/hr

Southern Games, Inc. is an industry leader in coin operated entertainment, supplying family fun ... Duties include the setup and testing of newly released amusement machines, refurbishing machines ...

Southern Games

Route Technician

Nashville, TN · On-site

$19 - $26/hr

Southern Games, Inc. is an industry leader in coin operated entertainment, supplying family fun ... Duties include the setup and testing of newly released amusement machines, refurbishing machines ...

Cicis Pizza

Arcade Technician

Sevierville, TN · On-site

$32K - $33K/yr

Perform routine daily, weekly, and monthly maintenance (e.g., cleaning machines, testing gameplay, checking power cords). Installation: Set up, calibrate, and move new games and equipment. Inventory ...

Aristocrat

Principal Engineer

Franklin, TN

Are you looking to play a key role in a global gaming company? Are you passionate about producing ... Experience with continuous integration and automated testing practices. * Demonstrated ability to ...

Memphis Grizzlies

Stats Crew, Part-Time

Memphis, TN · On-site

$15 - $18.75/hr

Accurately keep time for the shot clock and/or game clock; * Manage the official scoreboard; * Act as a tester and subject matter expert for NGSS software, supporting system functionality, feedback ...

Memphis Grizzlies

Stats Crew, Part-Time

Memphis, TN · On-site

$15 - $18.75/hr

Accurately keep time for the shot clock and/or game clock; * Manage the official scoreboard; * Act as a tester and subject matter expert for NGSS software, supporting system functionality, feedback ...

City of Sevierville, TN

Umpires (Seasonal)

Sevierville, TN · On-site

$12.50 - $16/hr

... drug testing in accordance with City policy. Description The essential function of the position ... Judges' gameplay during sporting events to award points and decide results. Observes gameplay ...

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Game Testers information

See Tennessee salary details

$12

$16

$20

How much do game testers jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for game testers in Tennessee is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Game Testers vs Quality Assurance Testers?

AspectGame TestersQuality Assurance Testers
CredentialsHigh school diploma or equivalent; some roles prefer gaming or testing experienceHigh school diploma; often requires knowledge of testing processes
Work EnvironmentVideo game companies, testing labs, remote optionsSoftware companies, gaming studios, tech firms
Industry UsagePrimarily in gaming industryBroader software industry, including gaming
Job FocusPlaying and identifying bugs in gamesEnsuring overall quality and functionality of software

Game Testers focus on playing games to find bugs and provide feedback, mainly within the gaming industry. Quality Assurance Testers have a broader role in testing various software products, including games, to ensure quality standards are met. While both roles require attention to detail, Game Testers are more specialized in gaming environments, whereas QA Testers work across multiple software types.

Do game testers actually get paid?

Yes, game testers are paid employees or contractors who earn wages or salaries for their work testing video games. Compensation varies depending on experience, location, and the employer, with some testers earning hourly rates and others on a fixed salary. The role often requires attention to detail and familiarity with gaming platforms and tools.

How do you become a game tester?

To become a game tester, you typically need a strong interest in video games, good attention to detail, and basic knowledge of gaming platforms and testing procedures. Many companies look for candidates with prior experience in gaming or quality assurance, and some may require a high school diploma or equivalent. Applying through game development companies or testing agencies and demonstrating your passion and skills can help you start in this role.

How much do game testers get paid?

Game testers typically earn between $10 and $20 per hour, with entry-level positions often paying around minimum wage and more experienced testers earning higher rates. Salaries can vary based on location, company, and experience, and some testers work part-time or on a contract basis while using testing tools and reporting bugs regularly.
Game Testers jobs near you
Infographic showing various Game Testers job openings in Tennessee as of August 2026, with employment types broken down into 65% Full Time, 23% Part Time, 1% Temporary, and 11% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $34,525 per year, or $16.6 per hour.

Director of Guest Care

The Escape Game, LLC

Brentwood, TN • On-site

$110 - $160/hr

Other

Posted 18 days ago

The Escape Game rating

5.5

Company rating: 5.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

4th of 5 rated escape rooms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Guest Care

Brentwood, TN, US

1 Attachments

Role:

The Director of Guest Care is the position responsible for the success of Guest Care. They are expected to achieve their KPIs, balancing revenue growth and hospitality to ensure the thousands of guest interactions per day that come through tickets and calls are at and above TEG standards. This person is a guest-obsessed, growth-orientated leader who embodies CGP every single day. They are looking towards the future and constantly testing and tweaking to make sure Guest Care is achieving optimal results while scaling in a sustainable fashion. On a team that operates 7 days a week, there is an on-call expectation if other management is not available. This role isn’t easy and the expectations are high but at its best, this person gets to lead a highly successful team with a very clear impact on the success of TEG.

KPIs:

Percent of calls answered

Guests booked per call

Calls per GC hour

Ticket response time

% of staffing budget used

Responsibilities:

Coaching

Guest Care takes on a high volume of guest interactions every single day, handled by a fairly large group of team members. With this in mind, the Director of Guest Care must be one of the best coaches in the company. To be successful in this role, CGP has to be on your mind at all times and daily coaching needs to take place. Challenging, celebrating, realigning team members with every single call or email they send.

Team Vision and Strategy

Guest Care is the ultimate challenge and also the ultimate testing ground for ways to scale along with TEG’s growth effectively. This role has a responsibility to be finding new ways, new structures, new softwares, new tools, and more, to give Guest Care the best path to scale forward.

Budgeting and Staffing

This role will be responsible for Guest Care beating their budget each year and also maintaining staffing needs. This position will ensure every dollar spent by the department is tracked meticulously and they will work to ensure consistency with Finance’s tracking. In addition, they will keep the team staffed properly so everyone is getting expected hours and service levels stay at or above standard during our busiest times of year.

Data and Guest Insights

Guest Care is a wealth of information and should be one of the leaders in the company for understanding our guests needs. This role has an obligation to intently study Guest Care interactions for ways TEG can improve the guest experience across all departments and functions with a mind towards hospitality and revenue generation. This will require consistency, a strong internal locus of control, and an ability to clearly report data.

Minimum 40-45 hours per week. More will be required during peak seasons. More may be required based on projects, priorities and task list other times of the year.

Some work on nights and weekends with on-call expectations for shifts when other managers are not scheduled.

Xola, Hubspot, and RingCentral expertise

TEG brand ambassador

Intense work ethic

TEG GM experience strongly preferred

Direct Leader: : Sr. Director of Guest Care

WHO WE ARE AT TEG Our Mission Statement (Our purpose everyday)

To design and deliver epic interactive experiences for every single guest .

To define and dominate the escape game industry and disrupt the world of entertainment.

Our Values (The core beliefs that we live by)

Excellence | We are relentless in our pursuit to be the best.

Passion | We love our guests, our brand, and our games.

Growth | We believe in expanding our business and developing our team members.

Integrity | We endeavor to honor God through hard work, honesty, fairness, and generosity.

Teamwork | We can best accomplish our goals by selflessly working together.

Creativity | We are always expanding the boundaries of what is possible.

Attachments (1)

Director of Guest Care Job Description - Jan. 2026.pdf

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