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Game Store Manager Jobs in Tennessee (NOW HIRING)

AEG

Team Store Manager

Knoxville, TN · On-site

$19 - $20/hr

This position is responsible for stocking the store, online order fulfillment, game-day retail operations, staff hiring and supervision, website management, customer service communications, and ...

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Game Store Manager information

See Tennessee salary details

$23.6K

$49.1K

$80.8K

How much do game store manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for game store manager in Tennessee is $49,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $58,500.00 per year, depending on experience, location, and employer.

What does a game store manager do?

A Game Store Manager oversees the daily operations of a retail store that specializes in selling video games, board games, and related merchandise. Their responsibilities include managing staff, providing excellent customer service, handling inventory and stock levels, organizing promotional events, and ensuring the store meets sales targets. They also stay updated on the latest trends in gaming to offer knowledgeable recommendations to customers and maintain a welcoming store environment.

What skills and qualifications are needed to thrive as a game store manager?

To thrive as a Game Store Manager, you need strong retail management experience, inventory control skills, and a passion for gaming, often supported by a high school diploma or relevant retail certifications. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Outstanding customer service, team leadership, and problem-solving abilities help set top managers apart. These skills and qualities ensure efficient store operations, a positive customer experience, and the achievement of sales goals in a competitive retail environment.

How does a game store manager balance customer service with inventory and staff management responsibilities?

Game Store Managers often juggle multiple priorities, including providing excellent customer service, overseeing inventory, and managing staff schedules. This requires strong organizational skills and the ability to delegate tasks effectively. Many managers set aside specific times for inventory checks and staff meetings to ensure these tasks don't interfere with peak customer service hours. Regular communication with team members helps identify issues early and maintain a smooth workflow, ensuring both customers and the business receive the attention they need.

What is the difference between Game Store Manager vs Game Retail Associate?

AspectGame Store ManagerGame Retail Associate
ResponsibilitiesOversees store operations, manages staff, handles inventory, and ensures sales targets are met.Assists customers, stocks shelves, processes transactions, and maintains store cleanliness.
Required SkillsLeadership, inventory management, customer service, sales skills.Customer service, product knowledge, teamwork.
Work EnvironmentSupervisory role in a retail store, often with managerial duties.Frontline retail environment, direct customer interaction.
Common CertificationsNone required but retail management experience preferred.None required.

The Game Store Manager and Game Retail Associate roles both operate within the retail gaming industry. The manager oversees store operations and staff, requiring leadership skills, while the associate focuses on customer service and sales. Both roles are essential for a successful gaming retail store, but they differ significantly in responsibilities and scope.

Can I become a game store manager with no experience?

Game store manager positions typically require some retail experience, including customer service and sales skills. While prior management experience is often preferred, entry-level candidates with strong communication skills and a passion for gaming can sometimes qualify for assistant or trainee roles to gain relevant experience before advancing to a manager position.

Is a game store manager a stressful job?

A game store manager's job can be stressful due to responsibilities such as managing staff, inventory, and customer service, especially during busy periods or sales events. The role often requires multitasking, problem-solving, and handling customer complaints, which can contribute to workplace stress.

What are the most commonly searched types of Game Store jobs in Tennessee?

The most popular types of Game Store jobs in Tennessee are:

Game Store Manager jobs near you
Infographic showing various Game Store Manager job openings in Tennessee as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,102 per year, or $23.6 per hour.

Team Store Manager

Knoxville, TN • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

$19 - $20/hr

Full-time

Re-posted 10 days ago

Job description

The Knoxville Ice Bears are seeking a highly organized and customer-focused Team Store Manager to lead all aspects of the team's retail and e-commerce operations. This position is responsible for stocking the store, online order fulfillment, game-day retail operations, staff hiring and supervision, website management, customer service communications, and retail reporting and reconciliation processes. The ideal candidate will ensure the Team Store is fully stocked, accurately priced, clean, and ready for every game and event while maintaining all point-of-sale and operational equipment and delivering an exceptional fan experience both in person and online.
The Team Store Manager reports to the General Manager and Purchasing Manager. They also work closely with the Director of Game Operations to align merchandise with the brand and game promotions.
This position will require 20-40 hours a week, ~20 hours outside game days and ~8-10 hours per game day.
Key Responsibilities:
  • Manage stocking store
  • Fulfill online orders (shipping and pickup)
  • Manage/Hire game day staff
  • Manage Website
  • Manage ordering of store supplies
  • Run reports and reconcilliation
  • Customer service communications (email, shopify inbox)
  • Confirm everything is stocked, priced properly, clean, and ready for games

Qualifications
  • Proven experience in retail operations, merchandising, or e-commerce; ideally experience is within sports or entertainment
  • Experience using point of sale (Shopify preferred), inventory systems, and website management
  • Confident running game-day retail in a fast environment
  • Strong organizational, communication, and customer service skills
  • Comfortable working nights, weekends, and holidays during the season
  • Able to life and move merchandise inventory as needed

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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