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Game Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Epic Games

Director, Product Management (Discovery)

Cary, NC · On-site

$215K - $226K/yr

Whether it's building award-winning games or crafting engine technology that enables others to make ... Drive live operations execution for Discover initiatives, ensuring consistent quality and ...

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Game Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do game operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for game operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What does an operations manager do?

A game operations manager oversees the daily activities of gaming events, ensuring smooth execution and adherence to safety and quality standards. They coordinate staff, manage schedules, and handle logistics to deliver a positive experience for players and spectators. Strong organizational, communication, and problem-solving skills are essential for this role.

What is a game operations manager?

A game operations manager oversees the daily functioning of gaming events, tournaments, or casino operations, ensuring smooth execution and compliance with regulations. They coordinate staff, manage schedules, and handle logistics, often using industry-specific software and requiring strong organizational skills. The role may also involve monitoring player experience and implementing operational improvements.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

What do gaming managers do?

A gaming manager oversees the daily operations of gaming facilities or departments, ensuring compliance with regulations, managing staff, and maintaining customer satisfaction. They coordinate gaming activities, monitor security, and handle administrative tasks, often requiring knowledge of gaming laws and customer service skills.

What are some common challenges faced by a Game Operations Manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What is the highest paying job in the gaming industry?

In the gaming industry, executive roles such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) typically have the highest salaries. Other high-paying positions include game studio founders and senior executives, often earning six-figure or higher compensation packages, especially in large companies or successful startups.

What are the key skills and qualifications needed to thrive as a Game Operations Manager, and why are they important?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What does a Game Operations Manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.
Game Operations Manager jobs near you

REVELxp - Tailgate Game Day Staff, University of North Carolina

Revel XP LLC

Chapel Hill, NC

Other

Re-posted 14 days ago

Job description

Description

ABOUT REVELXP


REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! 

We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.

This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.  



Duties and Responsibilities: 

  • Greet customers and guests warmly and provide an exceptional game day experience.


  • Bellhop Responsibilities - transport tailgating equipment to guests' designated areas, maintain their tailgate site, and check in to ensure their needs are met. Walk the site and check in with tailgate tents to make sure guests are enjoying their time and offer assistance as needed.


  • Welcome Tent Supervision - manage the guest services area, direct guests, and provide assistance as needed to ensure smooth operations.


  • Exhibit outstanding customer service and exemplify REVELxp's core values of service, joy, and entrepreneurship, ensuring that all guests have an unforgettable experience.


  • Respond promptly to customer needs, requests, and inquiries, addressing concerns with professionalism and a can-do attitude.


  • Assist the Event Coordinator with day-of operational tasks, including setting up and breaking down equipment, managing supplies, and ensuring operational efficiency.


  • Be proactive in assisting with any special requests from guests, such as transporting equipment back to vehicles or assisting with the cleanup and maintenance of tailgate sites.


  •  Maintain a clean and organized site, ensuring all areas are tidy and presentable throughout the event that represents REVELxp standards.

Requirements

Qualifications & Requirements:


  • Team-oriented mindset, with a commitment to ensuring a collaborative and efficient team environment.
  • Strong communication skills to interact effectively with guests, peers, and supervisors.
  • Must be available to work every home game (August to late November).
  • Comfortable working outdoors in varying weather conditions.
  • Must be at least 16 years old and able to work 10-20 hours per week.


Physical Requirements:

  • Comfortable standing and walking for extended periods.
  • Able to lift up to 50 pounds and assist with carrying, setting up, and moving equipment.


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