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Game Operations Manager Jobs in Raleigh, NC (NOW HIRING)

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible "! apply ...

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop ... Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible "! apply ...

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Game Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do game operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for game operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Game Operations Manager, and why are they important?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What are some common challenges faced by a Game Operations Manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What does a Game Operations Manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

What are the 7 main functions of operations management?

For a Game Operations Manager, the seven main functions of operations management include planning and organizing game events, managing staff and volunteers, overseeing logistics and equipment, ensuring safety and compliance, coordinating communication between teams, monitoring performance and quality, and handling budgeting and resource allocation. These functions ensure smooth game operations and a positive experience for players and spectators. Strong organizational, communication, and problem-solving skills are essential in this role.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

Assistant Store Manager

Assistant Store Manager

Insomnia Cookies

Durham, NC • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago


Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

27th of 41 rated bakeries


Job description

Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Durham, NC store is located at 1105 West Main Street Durham, NC 27701. The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
POSITION OVERVIEW:
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
KEY RESPONSIBILITIES
Operational Execution
• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
• Support ordering, inventory accuracy, and shrink control
• Assist in schedule creation and labor execution to meet operational targets
Talent & Team Development
• Support recruiting, interviewing, onboarding, and training of new staff
• Deliver consistent coaching and real-time performance feedback
• Hold team members accountable to standards while reinforcing a growth mindset culture
• Ensure onboarding and training programs are executed to company standards
Leadership & Ownership
• Manage bakery operations independently in the absence of the BOM
• Model urgency, accountability, and operational discipline
• Partner with BOM and Area leadership to identify operational gaps and implement solutions
• Maintain continuity of operations during leadership transitions or staffing shortages
WHAT SUCCESS LOOKS LIKE
• Able to independently execute all BOM-level administrative and operational tasks
• Bakery is fully staffed, trained, and operating at high standards
• Strong culture of accountability and consistency
• Acts as a reliable operational leader during any coverage scenario
• Demonstrates clear readiness and upward mobility toward a BOM role
QUALIFICATIONS & EXPERIENCE
• 1+ year leadership experience in restaurant, retail, or hospitality operations
• Strong operational discipline and attention to detail
• Ability to coach and develop hourly team members
• Comfortable working in fast-paced, high-volume environments
• Ability to perform all bakery roles during peak business periods
• Strong communication and problem-solving skills
SWEET POSITION PERKS
• Competitive pay + bonus eligibility
• Medical, dental, vision & pet insurance
• Paid vacation + wellness days
• Career development pipeline into BOM leadership
• Free cookies every shift
• Fun, fast-paced team culture
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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