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Game Operations Manager Jobs in Miami, FL (NOW HIRING)

The HEAT Group

Marketing & Game Ops Intern

Miami, FL · On-site

$14.25 - $19.25/hr

Support Marketing campaign activations * Assist Miami HEAT Game Operations with events as needed ... Manage promotional material inventory and supply refills * Provide assistance on set-up and ...

Delaware North

Operations Manager, Nu Stadium

Miami, FL · On-site

$66K - $89K/yr

As an Operations Manager, you will oversee both concessions and commissary at one of our premier ... And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail ...

Delaware North

Operations Manager, Nu Stadium

Miami, FL · On-site

$66K - $89K/yr

As an Operations Manager, you will oversee both concessions and commissary at one of our premier ... And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail ...

AEG

Operations Manager, Nu Stadium

Miami, FL · On-site

$66K - $89K/yr

As an Operations Manager, you will oversee both concessions and commissary at one of our premier ... And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail ...

Inter Miami CF LLC

Stadium Operations Crew

Miami, FL · On-site

Past employment or internship experience in game operations or facility management preferred. * Exceptional reliability, interpersonal, communication and organizational skills required. * Possess ...

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Game Operations Manager information

See Miami, FL salary details

$29.6K

$60.7K

$113.3K

How much do game operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for game operations manager in Miami, FL is $60,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,100.00 per year, depending on experience, location, and employer.

What does a game operations manager do?

A Game Operations Manager oversees the planning and execution of live events and daily operations for sports teams, esports tournaments, or gaming venues. Their responsibilities include coordinating logistics, managing staff, ensuring compliance with regulations, and enhancing the fan or player experience. They work closely with other departments to ensure smooth event operations, address any issues that arise during games, and contribute to the overall success of the organization. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as a game operations manager?

To thrive as a Game Operations Manager, you need strong project management abilities, analytical skills, and a background in business, computer science, or a related field. Familiarity with live operations tools, data analytics platforms, CRM systems, and experience with game engines or backend services is typically required. Exceptional communication, leadership, and problem-solving skills help manage cross-functional teams and ensure smooth game performance. These capabilities are crucial for maintaining player engagement, optimizing in-game events, and driving the overall success of live game services.

What are some common challenges faced by a game operations manager, and how can they be addressed?

Game Operations Managers often encounter challenges such as balancing player satisfaction with business objectives, managing live events or updates without disrupting gameplay, and coordinating with cross-functional teams like development, marketing, and customer support. Addressing these challenges requires strong communication skills, effective project management, and a proactive approach to problem-solving. Staying adaptable and regularly gathering player feedback also help ensure smooth operations and a positive player experience.

What is the difference between Game Operations Manager vs Game Producer?

AspectGame Operations ManagerGame Producer
Primary FocusOversees daily game operations, player experience, and event managementManages game development projects, timelines, and team coordination
Required SkillsCustomer service, event planning, operational managementProject management, creative oversight, team leadership
Work EnvironmentGaming venues, online platforms, live eventsGame studios, development teams, project planning
Common CertificationsEvent management, customer service certificationsProject management certifications (PMP), industry-specific training

The Game Operations Manager primarily focuses on managing the day-to-day operations and ensuring a smooth player experience in gaming venues or online platforms. In contrast, the Game Producer oversees the development process of games, coordinating teams and managing project timelines. Both roles require strong organizational skills but differ in their core responsibilities and work environments.

Is a game operations manager a high paying job?

Game operations managers typically earn salaries that are competitive within the gaming and entertainment industries, with pay varying based on experience, location, and company size. In general, the role offers a mid- to high-level salary, especially for those with strong leadership skills and industry knowledge, but it may not be classified as a high-paying executive position.

What are the most commonly searched types of Game Operations jobs in Miami, FL?

The most popular types of Game Operations jobs in Miami, FL are:

What are popular job titles related to Game Operations Manager jobs in Miami, FL?

For Game Operations Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Game Operations Manager jobs in Miami, FL look for?

The top searched job categories for Game Operations Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Game Operations Manager jobs?

Cities near Miami, FL with the most Game Operations Manager job openings:

Game Operations Manager jobs near you
Infographic showing various Game Operations Manager job openings in Miami, FL as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $60,692 per year, or $29.2 per hour.

Director, Corporate Gaming Operations

Norwegian Cruise Line Holdings Ltd

Miami, FL • On-site

Full-time

Posted 29 days ago

Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
JOB SUMMARY
The Director of Casino Operations is responsible for driving the commercial success of casino and arcade operations across the fleet. This position partners closely with shipboard leadership, marketing, finance, revenue management, and vendors to optimize gaming performance through data-driven decision making, operational excellence, product innovation, and strategic planning.
The role leads initiatives that increase casino revenue, improve the guest experience, support newbuild and refurbishment projects, and maximize return on casino investments across both slot and table game operations while ensuring regulatory compliance and operational integrity.
POSITION RESPONSIBILITIES
  • Commercial Strategy & Analytics
  • Analyze fleet-wide casino slot and table game performance to identify revenue opportunities and operational improvements.
  • Builds achievable forecasts and revenue targets.
  • Translate complex casino data into actionable business recommendations for executive leadership.
  • Develop dashboards, scorecards, forecasts, and business reviews using Excel, Tableau, or similar analytical tools.
  • Monitor KPIs and partner with shipboard managers to improve day-to-day business performance.

  • Gaming Operations
  • Develop and implement operational standards, policies, and procedures that maximize casino revenue while maintaining game integrity and compliance.
  • Serves as the subject matter expert on all table games matters and operations, including establishing standards for game rules, procedures, mathematics, payouts, operational execution, and protection.
  • Provides final oversight and decision-making for complex game play reviews, dispute resolution, rule interpretations, and operational guidance.
  • Partner with shipboard casino managers to improve operational execution and achieve revenue targets.
  • Develop staffing models, operating procedures, and customer facing service standards.
  • Responsible for defining the onboard staffing talent requirements including talent assessment, appraisal process and development.
  • Collaborate with the Senior Fleet Manager - Casino Promotions to develop and execute onboard promotional events that drive player acquisition and incremental revenue.
    Product Development & Capital Projects
  • Identify, evaluate, and implement new gaming products and technologies.
  • Lead product trials, fleet-wide rollouts, and operational testing.
  • Participate in newbuild, refurbishment, and dry dock projects involving casino and arcade spaces.
  • Provide recommendations regarding casino layouts, equipment selection, guest flow, and operational efficiency.
  • Support capital expenditure (CAPEX) planning by developing business cases and measuring return on investment.
    Vendor & Financial Management
  • Partner with vendors to evaluate products, negotiate commercial agreements, and improve overall value.
  • Collaborate with Finance and Revenue Management to develop revenue forecasts, budgets, and financial reporting.
  • Monitor investment performance and recommend opportunities for revenue growth.

QUALIFICATIONS:
DEGREE TYPE:
Bachelor's degree or an equivalent combination of education and relevant experience.
FIELD(S) OF STUDY:
EXPERIENCE:
  • 15+ years of progressive experience in casino operations, gaming analytics, commercial operations, or gaming management.
  • Strong understanding of both table games and slot operations, and a recognized expert in table games operations.
  • Multiple casino location management preferred.
  • Experience analyzing gaming performance and using data to drive operational decisions.
  • Experience managing projects across multiple stakeholders.
  • Experience supporting newbuilds, refurbishments, or capital improvement projects is preferred.
  • Global table games experience preferred but not required.
  • Cruise industry experience is preferred but not required.

COMPETENCIES & SKILLS:
  • Exceptional analytical and problem-solving skills.
  • Advanced Microsoft Excel skills (pivot tables, Power Query, advanced formulas, financial modeling).
  • Experience with Tableau, Power BI, or similar business intelligence platforms.
  • Ability to present analytical findings in a way that influences business decisions.
  • Strong commercial mindset with demonstrated ability to improve revenue performance.
  • Excellent communication and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong organizational and project management capabilities.
  • Vendor evaluation and contract negotiation experience.
  • Knowledge of gaming mathematics, slot performance metrics, and table game analytics.
  • Familiarity with CAD or casino layout software is considered a plus.

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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