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Game Operations Associate Jobs in Ohio (NOW HIRING)

SCIENTIFIC GAMES

Manager, Tech Ops Engineer

Cleveland, OH · On-site

$67K - $91K/yr

Scientific Games is the global leader in lottery games and technology, seeking a Manager, Tech Ops ... This role involves leading the Site Operations Team, providing tier-2 support, and ensuring ...

Seminolehardrock

... Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more ... The Operations Manager is responsible for departmental P & L expense lines as designated by the ...

Seminolehardrock

... Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more ... The Operations Manager is responsible for departmental P & L expense lines as designated by the ...

Seminolehardrock

... Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more ... Hard Rock Cafe - Operations Manager is responsible for departmental P & L expense lines as ...

Seminolehardrock

$47K - $59K/yr

... Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more ... The Operations Manager is responsible for departmental P & L expense lines as designated by the ...

Compass Group

Premium Operations Manager

Columbus, OH · On-site

... Star Games. Job Summary As the Premium Operations Manager, you will be responsible for in-house ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Compass Group

Premium Operations Manager

Columbus, OH

... Star Games. Job Summary As the Premium Operations Manager, you will be responsible for in-house ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Compass Group

Premium Operations Manager

Columbus, OH

... Star Games. Job Summary As the Premium Operations Manager, you will be responsible for in-house ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

Cedar Point

Event Operations Team Member

Sandusky, OH

$14.25/hr

Employee-only ride nights, game nights, and FREE FOOD events! * Join Our New Local Work & Play ... People who love helping others and will support the needs of our guests and associates. * Good ...

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Game Operations Associate information

What does a Game Operations Associate do?

A Game Operations Associate is responsible for ensuring that sporting events or live games run smoothly and efficiently. Their duties often include coordinating event logistics, assisting with game-day setup and breakdown, managing equipment, and supporting teams and officials. They may also help with crowd control, ticketing, and addressing guest inquiries. This role is vital for creating a safe, organized, and enjoyable experience for both participants and spectators.

What are some typical challenges a Game Operations Associate might face during live events?

Game Operations Associates often encounter challenges such as coordinating rapid responses to technical issues, communicating effectively with multiple teams under tight deadlines, and ensuring a seamless player and spectator experience. During live events, quick problem-solving skills are essential when unexpected glitches or schedule changes arise. Staying organized and remaining calm under pressure are key to successfully managing these situations and maintaining smooth event operations.

What is the difference between Game Operations Associate vs Game Tester?

AspectGame Operations AssociateGame Tester
Required CredentialsHigh school diploma or equivalent; some roles prefer related experienceHigh school diploma; often a passion for gaming, some roles may require basic technical knowledge
Work EnvironmentOffice setting, sometimes on-site at gaming events or studiosTesting labs, gaming environments, or remote setups
Industry UsageCommon in gaming companies for managing game launches and live operationsPrimarily in quality assurance, testing game functionality and bugs
Search & Comparison IntentUnderstanding roles in game management and live supportFocusing on game testing, quality assurance, and bug identification

The main difference is that a Game Operations Associate manages live game services, player support, and event coordination, while a Game Tester focuses on identifying bugs and testing game functionality during development. Both roles are essential in the gaming industry but serve different stages of the game lifecycle.

What are the key skills and qualifications needed to thrive as a Game Operations Associate, and why are they important?

To thrive as a Game Operations Associate, you typically need strong analytical skills, attention to detail, and a background in business, gaming, or a related field. Familiarity with data analytics tools, content management systems, and bug tracking platforms is often required. Excellent communication, teamwork, and problem-solving abilities help you collaborate effectively and address in-game issues quickly. These skills are crucial for ensuring smooth game functionality, player satisfaction, and the ongoing success of live game operations.
What are popular job titles related to Game Operations Associate jobs in Ohio? For Game Operations Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Game Operations Associate jobs in Ohio look for? The top searched job categories for Game Operations Associate jobs in Ohio are:
What cities in Ohio are hiring for Game Operations Associate jobs? Cities in Ohio with the most Game Operations Associate job openings:
Game Operations Associate jobs near you
Infographic showing various Game Operations Associate job openings in Ohio as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Manager, Tech Ops Engineer

Manager, Tech Ops Engineer

SCIENTIFIC GAMES

Cleveland, OH • On-site

$67K - $91K/yr

Full-time

Posted 20 days ago

Scientific Games rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

5th of 15 rated gambling companies

Job description

Job Summary:
Scientific Games is the global leader in lottery games and technology, seeking a Manager, Tech Ops Engineer to oversee system integrity and performance. This role involves leading the Site Operations Team, providing tier-2 support, and ensuring efficient workflows while managing staff and operational processes.
Responsibilities:
• Continuously monitors online system performance, identifying and reporting anomalies or incidents to Management, Corporate, and Operations Support Teams.
• Provides tier-2 support for all incidents, coordinating and managing resolution efforts until issues are fully resolved.
• Ensures timely communication of incidents and reports to the Lottery as required.
• Leads the Site Team’s participation in projects, ensuring assigned tasks are completed on time, meet quality standards, and comply with contractual obligations.
• Overseas the development and maintenance of operational procedures to enhance efficiency and standardization.
• Coordinates, manages, and conducts continuous training on operational processes, procedures, and best practices to maintain system reliability.
• Manages the deployment of software into the production environment, ensuring minimal disruption and adherence to best practices.
• Ensures the regular patching and upgrading of operating systems, middleware, and applications, ensuring alignment with corporate and Lottery standards, as well as industry best practices.
• Responsible for hiring and managing staff in accordance with corporate guidelines.
• Reviews and evaluates work performed by the Tech Ops Engineers and other operations staff.
• Mentors, monitors, and provides ongoing guidance to operational staff.
• Effectively communicates with all levels of management to address and resolve operational challenges efficiently.
• Must be available to work flexible hours as required to support operational needs.
• Provides backup support by filling in for absent team members as needed.
• Performs all job functions and additional responsibilities as assigned.
Qualifications:
Required:
• Associate degree in computer science or related field of study required
• Minimum 10 years of progressive technical management experience, supporting enterprise-scale transactional platforms
• On call 24x7 for operational support
• Knowledge of ITIL best practices for incident and problem management
• Proficiency with various operating systems, including Windows and Linux
• Knowledge of data storage and management systems, including relational and non-relational database management systems
• Solid understanding of infrastructure virtualization (e.g., VMWare) and Storage Area Networks (SAN)
• Solid understanding of network communications fundamentals
• Experience with people management tasks, including hiring and managing employee performance
• Excellent organizational and interpersonal skills
• Ability to develop and maintain positive working relationships
• Ability to communicate with all levels of management
• Comfortable collaborating within a distributed team across multiple geographic locations
• Ability to quickly learn and understand new technologies
• Strong time management skills
Preferred:
• Bachelor’s degree in computer science or related field of study
• Experience in the lottery and gaming industry
Company:
Scientific Games specializes in data analytics, lottery games, game creation, sports betting, and facilities management services. Founded in 1973, the company is headquartered in Alpharetta, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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