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Game Operations Assistant Jobs in Center Line, MI

Ilitch

Detroit Red Wings Carhartt Ice Crew

Detroit, MI

$19 - $24.75/hr

As a key component of both the fan experience and game operations, Ice Crew members energize fans ... Place and remove nets, assist with board and glass maintenance, and support any other ice-surface ...

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All JobsGame Operations JobsGame Operations Assistant JobsGame Operations Assistant Jobs in Center Line, MI

Game Operations Assistant information

See Center Line, MI salary details

$10

$18

$28

How much do game operations assistant jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for game operations assistant in Center Line, MI is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges a game operations assistant may encounter during live events, and how can they effectively address them?

Game Operations Assistants often face challenges such as last-minute schedule changes, technical glitches, and coordinating with multiple teams under tight time constraints. To handle these effectively, strong communication skills and the ability to stay calm under pressure are essential. Proactively preparing for contingencies, clearly understanding event protocols, and building good rapport with colleagues in event management, technical, and security teams can help ensure smooth operations. Flexibility and quick problem-solving are key assets for success in this fast-paced environment.

What is a game operations assistant?

Game Operations Assistants are support staff responsible for managing the logistics and behind-the-scenes activities during sporting events or games. Their duties often include setting up equipment, assisting with crowd control, coordinating with vendors, and ensuring the smooth execution of in-game promotions and entertainment. They work closely with event coordinators and other staff to provide a seamless experience for both players and spectators. This role is essential for maintaining an organized and safe environment at live events.

What is the difference between Game Operations Assistant vs Event Coordinator?

AspectGame Operations AssistantEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma; event planning certifications beneficial
Work EnvironmentGaming venues, casinos, amusement parksEvent venues, conference centers, outdoor locations
Employer & Industry UsageGaming and entertainment industryEvent planning and management industry
Common Search & Comparison IntentUnderstanding roles in gaming operationsPlanning and managing events

The main difference is that a Game Operations Assistant focuses on supporting gaming activities and ensuring smooth game operations within gaming venues, while an Event Coordinator manages the planning and execution of various events. Both roles require organizational skills and customer service experience but serve different industry needs.

What are the key skills and qualifications needed to thrive as a game operations assistant?

To thrive as a Game Operations Assistant, you need strong organizational skills, attention to detail, and a background in sports management or a related field. Familiarity with event management software, scheduling tools, and basic audio-visual equipment is often required. Excellent communication, problem-solving abilities, and a collaborative attitude help you work effectively under pressure and with diverse teams. These skills ensure smooth event execution, enhance fan and participant experiences, and support the overall success of game-day operations.
Game Operations Assistant jobs near you
Infographic showing various Game Operations Assistant job openings in Center Line, MI as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,717 per year, or $18.6 per hour.

iGaming Floor Supervisor (Southfield, MI | $22.00/hr)

Playtech

Southfield, MI • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Company Description

PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry's leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents the Playtech Live product, and our studios feature hundreds of state-of-the-art cameras broadcasting in premium HD quality, offering the fastest streaming and highest uptime in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world, and you have an opportunity to join our international team in Michigan!

Visit our website to learn more about our company www.playtechpeople.com.

Job Description

As an iGaming Floor Supervisor (also known as a 'Pitboss'), you will be responsible for overseeing live game operations and ensuring a professional and engaging experience is conducted by the Live Dealers and Shufflers in a streaming environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Supervise and ensure Live Dealers and Shufflers in a live streaming environment are complying with the multi-state Gaming Commission Regulations, PT Services Delaware, and Live unit policies and procedures.
  • Ensure to correct any Live Dealer and/or Shufflers mistakes promptly in compliance with the company's policy and procedures.
  • Demonstrate comprehensive mastery of all company-offered games, including the ability to assist with presenting the game and shuffling, as needed.
  • Ensure the studio's operations comply with policies and procedures and implement new policies and procedures as directed by management.
  • Ensure all live gaming operational reports adhere to the company's policies and procedures.
  • Monitor and address any technical disruptions in the studio, ensuring immediate resolution in accordance with the company's procedures and gaming regulations.
  • Collaborate with management to test and evaluate studio and application performance, ensuring optimal functionality for new and existing online gaming operations.
  • Be able to professionally handle and escalate guests' complaints promptly for any game-related questions according to chat policy.
  • Maintain an exemplary level of professionalism to foster an orderly and positive work environment.
  • Attend educational events, briefings, and sessions required for professional skills improvement and learning the new procedures.
  • Provide essential support to the Site Manager in executing daily operational tasks.
  • Assume leadership in communication and conflict resolution within the scope of the position, addressing inquiries from licensees and players with professionalism and in accordance with company procedures.
  • Fulfill any additional duties as directed by management with the utmost diligence and professionalism.
Qualifications
  • High School Diploma / GED.
  • Must be 21 years of age or older
  • At least 1 year of Customer Service Experience.
  • At least 1 year of Basic to Intermediate level of Excel proficiency.
  • Basic computer skills- MS Office, electronic mail, etc.
  • Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment.
  • Ability to maintain a professional demeanor, including manner of speech, appearance, and posture in a fast-paced environment.
  • Ability to deal with potential guest conflicts professionally, maintaining Playtech's guest service standards.
  • Ability to deal, sort, shuffle, and count cards in addition to operating other gaming equipment involving highly repetitive movement of hand and arm.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.
  • Punctuality and attention to detail.
  • Be able to wear assigned uniforms.
  • Must be able to obtain a Michigan Gaming License.
Additional Information

COMPENSATION & BENEFITS

  • Pay Rate: $22.00 + up to $3.00 Hourly Performance Bonus
  • Vacation Days: 10 days
  • Sick Time: 5 days
  • Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.
  • 401K - 4% match

PHYSICAL FUNCTIONS

  • Prolonged sitting at desktop highchair and tables.
  • Ability to stand for a short period of time.
  • Ability to maintain physical stamina for extended periods.
  • Repeated use of both hands and arms when dealing and/or shuffling.
  • Full mobility of upper extremities
  • Ability to see and read multiple monitor screens.
  • Ability to lift up to 15 lbs.

If you need reasonable accommodation and/or assistance during the application and hiring process, please don't hesitate to contact the Playtech-People & Culture Team at [email protected] for help. Our team will be happy to help!

Playtech is an equal opportunity employer. All qualified applicants will receive consideration of employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.

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