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Game Operations Assistant Jobs in Hawaii (NOW HIRING)

FAMILY ENTERTAINMENT GROUP LLC

Technician

Honolulu, HI · On-site

$21 - $27/hr

Communicate all arcade operational issues promptly to management. * Assist guests with game issues in a friendly and timely manner. * Keep token changers, ticket stations, and instant win merchandise ...

Family Entertainment Group LLC

Technician

Honolulu, HI · On-site

$21 - $27/hr

Communicate all arcade operational issues promptly to management. * Assist guests with game issues in a friendly and timely manner. * Keep token changers, ticket stations, and instant win merchandise ...

Troon

Golf Shop Sales Associate

Princeville, HI

$20.20/hr

... golf operations * Assist with golfer check-in and fee collection; control and manage play ... weekly games. * Monitors all members' scores, reports handicapping to USGA and bills members.

Troon Golf

Golf Shop Sales Associate

Princeville, HI · On-site

... golf operations * Assist with golfer check-in and fee collection; control and manage play ... weekly games. * Monitors all members' scores, reports handicapping to USGA and bills members.

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Game Operations Assistant information

What are some common challenges a game operations assistant may encounter during live events, and how can they effectively address them?

Game Operations Assistants often face challenges such as last-minute schedule changes, technical glitches, and coordinating with multiple teams under tight time constraints. To handle these effectively, strong communication skills and the ability to stay calm under pressure are essential. Proactively preparing for contingencies, clearly understanding event protocols, and building good rapport with colleagues in event management, technical, and security teams can help ensure smooth operations. Flexibility and quick problem-solving are key assets for success in this fast-paced environment.

What is a game operations assistant?

Game Operations Assistants are support staff responsible for managing the logistics and behind-the-scenes activities during sporting events or games. Their duties often include setting up equipment, assisting with crowd control, coordinating with vendors, and ensuring the smooth execution of in-game promotions and entertainment. They work closely with event coordinators and other staff to provide a seamless experience for both players and spectators. This role is essential for maintaining an organized and safe environment at live events.

What is the difference between Game Operations Assistant vs Event Coordinator?

AspectGame Operations AssistantEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma; event planning certifications beneficial
Work EnvironmentGaming venues, casinos, amusement parksEvent venues, conference centers, outdoor locations
Employer & Industry UsageGaming and entertainment industryEvent planning and management industry
Common Search & Comparison IntentUnderstanding roles in gaming operationsPlanning and managing events

The main difference is that a Game Operations Assistant focuses on supporting gaming activities and ensuring smooth game operations within gaming venues, while an Event Coordinator manages the planning and execution of various events. Both roles require organizational skills and customer service experience but serve different industry needs.

What are the key skills and qualifications needed to thrive as a game operations assistant?

To thrive as a Game Operations Assistant, you need strong organizational skills, attention to detail, and a background in sports management or a related field. Familiarity with event management software, scheduling tools, and basic audio-visual equipment is often required. Excellent communication, problem-solving abilities, and a collaborative attitude help you work effectively under pressure and with diverse teams. These skills ensure smooth event execution, enhance fan and participant experiences, and support the overall success of game-day operations.
What job categories do people searching Game Operations Assistant jobs in Hawaii look for? The top searched job categories for Game Operations Assistant jobs in Hawaii are:
What cities in Hawaii are hiring for Game Operations Assistant jobs? Cities in Hawaii with the most Game Operations Assistant job openings:
Game Operations Assistant jobs near you

Technician

FAMILY ENTERTAINMENT GROUP LLC

Honolulu, HI • On-site

$21 - $27/hr

Other

Posted 10 days ago

Family Entertainment Group rating

7.1

Company rating: 7.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

9th of 57 rated amusements

Job description

Description

About Us

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S.  


Position Summary

As a technician, you're the behind-the-scenes hero who keeps the fun running at full speed. You make sure every game is ready for action, every guest leaves with a smile, and every visit is unforgettable. From fixing games and keeping them in top shape to helping guests get back to the fun, you play a key role in delivering the ultimate entertainment experience.


Key Responsibilities

  • Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
  • Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
  • Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
  • Communicate all arcade operational issues promptly to management.
  • Assist guests with game issues in a friendly and timely manner.
  • Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
  • Follow all security procedures for token collection, storage, and company assets.
  • Assist with game cleaning, ticket loading, and general arcade upkeep.
  • Support other locations with game setups, moves, and operational improvements as needed.
  • Maintain compliance with all company policies, regulatory requirements, and safety standards.
  • Perform other related duties as assigned by management


Requirements

Qualifications

  • High School diploma and some technical training.
  • Minimum one year of technical experience or equivalent training through classwork or previous employment.
  • Ability to lift up to 50lbs. and work on your feet for extended periods
  • Strong communication and team leadership skills


Apply now to join our growing team and help us create memorable experiences in our locations.

Family Entertainment Group is an equal opportunity employer.

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