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Game Assistant Jobs in Victoria, BC (NOW HIRING)

GSL Group

Arena Ice Crew Member

Victoria, BC · On-site

$18.25/hr

Keyresponsibilities: * Assist with ice maintenance during Victoria Royals home games, including ice scraping during television timeouts and intermissions. * Support the setup and teardown of Victoria ...

Foot Locker

Assistant Manager

Victoria, BC · On-site

CA$23.35/hr

Come change the game with us. Apply today! The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports ...

GSL Group

Content Creator - Victoria Royals

Victoria, BC · On-site

$25K - $35K/yr

Attend all Victoria Royals home games, team practices, community appearances, promotional events ... * Assist with player interviews, feature stories, and behind-the-scenes storytelling that ...

Strathcona Hotel

Night Audit

Victoria, BC

CA$24.50/hr

Answer telephone enquiries about the hotel and attached venues * Assist guests in house with ... Big Bad Johns * The Games Room * The Strath Ale, Wine and Spirit Merchants

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Game Assistant information

What is a game assistant?

Game Assistants are professionals who support players and game operations within the video game industry. They may help with in-game issues, provide customer service, guide new players, and ensure a positive gaming experience. Game Assistants often work for game companies or online gaming platforms, assisting with troubleshooting, moderating communities, and relaying feedback to developers. Their role is crucial in maintaining player satisfaction and smooth gameplay.

What are the key skills and qualifications needed to thrive as a game assistant, and why are they important?

To thrive as a Game Assistant, you need a solid understanding of game rules, procedures, and customer service, often supported by experience in hospitality or event coordination. Familiarity with point-of-sale systems, reservation software, or event management tools is typically required. Strong interpersonal skills, problem-solving abilities, and attention to detail help you create enjoyable and seamless experiences for players. These skills ensure efficient game operations, satisfied guests, and a positive atmosphere in gaming or entertainment venues.

How does a game assistant typically collaborate with game designers and developers during a project?

Game Assistants often work closely with both game designers and developers to ensure smooth gameplay experiences and assist in implementing new features. They may help coordinate playtesting sessions, gather and relay player feedback, and troubleshoot minor technical issues. Frequent communication and adaptability are important, as priorities may shift quickly during development cycles. Game Assistants are also expected to document processes or bugs clearly, enabling efficient collaboration across the team.

What is the difference between Game Assistant vs Game Tester?

AspectGame AssistantGame Tester
Required CredentialsHigh school diploma or equivalent; some roles may require gaming certificationsHigh school diploma; often a background in gaming or related fields
Work EnvironmentGaming centers, arcades, online platforms, or eventsGame development studios, testing labs, or remote testing setups
Employer & Industry UsageGaming companies, arcades, entertainment venuesVideo game development companies, QA departments
Common Search & Comparison IntentUnderstanding roles assisting players or managing gaming sessionsEvaluating roles involved in testing and quality assurance of games

While both roles are involved in the gaming industry, a Game Assistant primarily supports players during gameplay, managing sessions and providing assistance. In contrast, a Game Tester focuses on identifying bugs and providing feedback during game development. The roles differ in responsibilities, work environment, and career focus, but both require a passion for gaming and relevant experience.

Game Assistant jobs near you
Infographic showing various Game Assistant job openings in Victoria, BC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Retail Sales Associate-Keyholder (Part-Time)

Victoria, BC

Mind Games
See more jobs at Mind Gamesexternal

CA$18.75/hr

Part-time

Re-posted 26 days ago

Job description

About Mind Games

Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!

Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.

We’re looking for motivated, reliable, and energetic team members to step in as Key Holders. In this role, you’ll help keep the store running smoothly, assist customers in finding the perfect games and puzzles, and ensure our store is welcoming and fun for everyone. If you thrive in a fast-paced, playful environment and want to be part of a team that brings joy and creativity to every visit, this is the role for you!

Duties and Responsibilities include, but are not limited to:

  • Greet customers, answer questions, and recommend products based on their needs, providing exceptional customer service.
  • Operate the POS system, accurately process payments, and issue receipts.
  • Maintain a neat and organized store, including restocking products and ensuring inventory levels meet customer demand.
  • Serve as a product expert, confidently answering questions and providing guidance on selection, usage, care, and maintenance.
  • Act as a trusted advisor to customers, providing guidance and recommendations to help them explore our products and make the most of their visit.
  • Consistently meet or exceed daily, weekly, and monthly sales goals to support store profitability.
  • Maintain a professional and welcoming demeanor, efficiently assisting customers throughout their visit.
  • Perform opening and closing procedures, including cash management, inspecting products, and following security protocols.
  • Lead by example in delivering outstanding customer service and a positive attitude to support the team.
  • Experience with store opening/closing and cash management is considered an asset.

You are best suited for this role if you have the following qualifications and skills:

  • High school diploma or equivalent required.
  • 2+ year of experience in sales, customer service, or retail.
  • Exceptional customer service and interpersonal skills, with the ability to adapt to diverse customer needs.
  • Ability to multitask, manage priorities, and meet deadlines in a fast-paced environment.
  • Dependable, responsible, and able to take ownership of store operations when entrusted with key-holder duties.
  • Passion for or knowledge of pop culture, board games, and puzzles is a plus.
  • Ability to stand or walk for long periods and lift to 20 pounds.
  • Previous Key Holder or supervisory experience is recommended.

Pay Rate: $18.75 per hour

 This is an existing position. 

Benefits:

  • Competitive pay and opportunities for growth
  • Employee discount on games, puzzles, and toys
  • Casual dress environment
  • Work in a fun, creative environment surrounded by products and people you love

 

Store Location: Mayfair – Unit 332, 3147 Douglas St., Victoria, BC

Employment Type: PART_TIME

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