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Fully Jobs in Appleton, WI (NOW HIRING)

AEG

Bar Back | Part-Time | Oneida Casino

Green Bay, WI · On-site

$15/hr

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Bar Back is ...

Fleet Farm

Pricing Team Member

Oshkosh, WI · On-site

Organize and implement seasonal/promotional in-store marketing collateral to ensure appropriate signing packages are fully executed to seasonal/promotional schedule, including point of purchase ...

Fleet Farm

Marketing & Pricing Coordinator

Appleton, WI · On-site

$40.40K - $55.70K/yr

Coordinate all seasonal/promotional instore marketing collateral to ensure appropriate signing packages are fully executed to seasonal/promotional schedule. * Conduct price audit scans to ensure ...

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What is the difference between Fully vs Part-Time Customer Service Representative?

AspectFully Customer Service RepresentativePart-Time Customer Service Representative
Work HoursTypically full-time hours, usually 35-40 hours per weekFewer hours, often less than 30 hours per week
CredentialsGenerally requires similar qualifications, such as customer service experience and communication skillsSame credential requirements as full-time roles
Work EnvironmentOften in call centers, retail, or office settingsSimilar environments, but with flexible scheduling
Employer UsageCommonly used by companies seeking full-time customer support staffUsed for staffing during peak times or to provide flexible work options

Fully Customer Service Representatives work full-time hours with consistent schedules, often in dedicated call centers or retail settings. Part-Time Customer Service Representatives work fewer hours, offering flexibility but with similar job responsibilities and credentials. Both roles require strong communication skills and customer service experience, but differ mainly in hours and scheduling flexibility.

What are popular job titles related to Fully jobs in Appleton, WI? For Fully jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Fully jobs in Appleton, WI look for? The top searched job categories for Fully jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Fully jobs? Cities near Appleton, WI with the most Fully job openings:
Fully jobs near you
Senior Account Manager (Fully Remote)

Senior Account Manager (Fully Remote)

Insurance Office of America

Green Bay, WI • On-site

$80K - $100K/yr

Full-time

Medical, Retirement

Posted 13 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance

Job description

Job Description:

Title:Senior Account Manager - Commercial Lines
Fully Remote:for candidates in Eastern or Central Time Zones
Supporting:Columbia, SC region| Book Focus:Large Accounts - Hospitality, Private Equity, Property
Requirement: active P&C license, Seeking: 10+ years of commercial lines experience, CIC or CPCU designation preferred
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.


Key Responsibilities:

  • Technical Competence:Maintain a high degree of technical competence and industry expertise.

  • Team Leadership:Direct daily activities and workflow of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable:Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of account management experience,or10+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $80,000.00 - $100,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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