Winnipeg, MB · Remote
CA$19.50/hr
Virtual paid training * Paid time off * Comprehensive benefits package (medical, vision and dental ... You do need to be comfortable working quickly and accurately in a fully digital environment. * Meet ...
Quick apply
Winnipeg, MB · Remote
CA$19.50/hr
Virtual paid training * Paid time off * Comprehensive benefits package (medical, vision and dental ... You do need to be comfortable working quickly and accurately in a fully digital environment. * Meet ...
See Our Clinic Take a virtual tour and learn more about our team and practice: Why Join Moosomin Dental Centre? * Fully booked schedule with demand extending more than three months ahead * 4,500 ...
See Our Clinic Take a virtual tour and learn more about our team and practice: Why Join Moosomin Dental Centre? * Fully booked schedule with demand extending more than three months ahead * 4,500 ...
See Our Clinic Take a virtual tour and learn more about our team and practice: Why Join Moosomin Dental Centre? * Fully booked schedule with demand extending more than three months ahead * 4,500 ...
See Our Clinic Take a virtual tour and learn more about our team and practice: Why Join Moosomin Dental Centre? * Fully booked schedule with demand extending more than three months ahead * 4,500 ...
Winnipeg, MB · Hybrid
CA$19.50/hr
Virtual paid training * Paid time off * Comprehensive benefits package (medical, vision, and dental ... Maintain a high level of comfort and proficiency in a fully digital work environment, quickly and ...
Quick apply
Winnipeg, MB · Hybrid
CA$19.50/hr
Virtual paid training * Paid time off * Comprehensive benefits package (medical, vision, and dental ... Maintain a high level of comfort and proficiency in a fully digital work environment, quickly and ...
Winnipeg, MB · Hybrid
CA$19.50/hr
Virtual paid training * Paid time off * Comprehensive benefits package (medical, vision, and dental ... Maintain a high level of comfort and proficiency in a fully digital work environment, quickly and ...
Quick apply
Winnipeg, MB · Hybrid
CA$19.50/hr
Virtual paid training * Paid time off * Comprehensive benefits package (medical, vision, and dental ... Maintain a high level of comfort and proficiency in a fully digital work environment, quickly and ...
... fully accredited PEM subspecialty training program with dynamic leadership and capacity for two ... virtual PEM CME rounds. The section is represented on both the Pediatrics and the Pediatric ...
... fully accredited PEM subspecialty training program with dynamic leadership and capacity for two ... virtual PEM CME rounds. The section is represented on both the Pediatrics and the Pediatric ...
| Aspect | Fully Virtual | Part-Time Virtual Assistant |
|---|---|---|
| Work Environment | Remote, entirely online | Remote, online with limited hours |
| Credentials | Varies, often requires organizational skills | Similar credentials, often with specific task experience |
| Employer Usage | Companies hiring full-time remote support | Businesses needing flexible, part-time assistance |
| Work Hours | Full-time or flexible hours | Limited hours, usually part-time |
Fully Virtual assistants work remotely on a full-time or flexible schedule, providing comprehensive support. Part-Time Virtual Assistants work remotely but with limited hours, focusing on specific tasks. Both roles require similar skills and credentials but differ mainly in hours and commitment level.
Winnipeg, MB • Remote
CA$19.50/hr
Full-time
Re-posted 4 days ago
REMOTE Bilingual French/English Customer Service Agent
Job Type: Full Time – Work from Home
Required Availability: Monday to Sunday 7:00am to 10:00pm CST
Location: Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, ON, QC, PE and SK.
Salary: $19.50 Hourly CAD
Short Description:
Making a difference is at the heart of everything we do. Whether we are raising funds for a child’s operation, supporting abandoned animals, making sure someone can find a warm place to go, or feeding the hungry; Our Customer Service Agents are responsible for delivery great customer service by managing inbound calls effectively and efficiently. A significant portion of our client base consists of religious organizations/charities. Agents are required to handle calls regarding [donations/doctrine/services] for these specific groups
AnswerNet Offers Great Benefits:
• On-going training and development to ensure your success
• Virtual paid training
• Paid time off
• Comprehensive benefits package (medical, vision and dental)
• Employee Assistance Program
• RRSP program options
• Short and Long-Term Disability options
• Internal career advancement opportunities
Your Qualifications:
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Agent (Remote) role include:
• The ability to speak/write fluently in French and English
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Submit to and pass a criminal background check
• Strong computer navigation skills and PC knowledge
• Minimum typing speed of 25wpm
• A quiet, distraction-free environment to work from in your home
• PC/Laptop with at least Windows 11 (Apple/Mac products, Chromebooks and tablets are not compatible), 16 GB RAM, intel CORE i5 processor or higher, 250 GB SSD
• High Speed internet with Ethernet cable (no wireless/hotspots or satellite) Upload 100 mbsp and 30 mbsp Downloads speeds
• Preference to 2 monitors or 1 large screen
• Noise cancelling USB -connected Headset
• Webcam
• Smartphone
Key Responsibilities:
• Answer inbound customer calls in a professional and courteous manner.
• Support email inquiries and chatrooms.
• Provide timely and accurate information regarding products and services.
• Document customer interactions and feedback in the system.
• Follow company procedures and escalate complex issues when necessary.
• The ability to navigate multiple software platforms and websites concurrently. You don’t need to be a tech genius. You do need to be comfortable working quickly and accurately in a fully digital environment.
• Meet daily performance metrics and call handling targets.