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Full Time Ttec Customer Service Chat Jobs in Meriden, CT

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

New Haven, CT · On-site +1

$17 - $22.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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All JobsTtec Customer Service Chat JobsFull Time Ttec Customer Service Chat JobsFull Time Ttec Customer Service Chat Jobs in Meriden, CT

Full Time Ttec Customer Service Chat information

See Meriden, CT salary details

$9

$18

$26

How much do full time ttec customer service chat jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for full time ttec customer service chat in Meriden, CT is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Full Time Ttec Customer Service Chat vs Full Time Ttec Customer Service Phone?

AspectFull Time Ttec Customer Service ChatFull Time Ttec Customer Service Phone
Work EnvironmentOnline chat platform, text-based communicationPhone calls, verbal communication
Required CredentialsHigh school diploma or equivalent, good typing skillsHigh school diploma or equivalent, good verbal skills
Industry UsageCustomer support via online chat for various companiesCustomer support via phone for various companies
Common Search IntentComparison of chat vs phone customer service rolesComparison of phone vs chat customer service roles

Both roles involve providing customer support but differ mainly in communication method. Chat agents handle text-based interactions online, while phone agents communicate verbally via calls. Credentials are similar, but skills like typing speed are more important for chat roles, whereas verbal communication skills are key for phone roles. Understanding these differences helps job seekers choose the role that best fits their skills and preferences.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Meriden, CT?

The most popular types of Ttec Customer Service Chat jobs in Meriden, CT are:

What cities near Meriden, CT are hiring for Full Time Ttec Customer Service Chat jobs?

Cities near Meriden, CT with the most Full Time Ttec Customer Service Chat job openings:

Full Time Ttec Customer Service Chat jobs near you
Infographic showing various Full Time Ttec Customer Service Chat job openings in Meriden, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,319 per year, or $18.4 per hour.

Customer Service Representative

Aquarion Water Company

Monroe, CT • Hybrid

$24.75/hr

Full-time

Re-posted yesterday

Job description

The Aquarion Water Authority (AWA) is a locally governed, not-for-profit water authority providing water service to more than 735,000 people in 60 municipalities across Connecticut. Based in Bridgeport, Connecticut, AWA is responsible for the operation, maintenance, and long-term stewardship of one of the state's largest water systems. Through local governance, operational expertise, and continued investment in critical infrastructure, AWA is committed to delivering safe, reliable water service to the communities it serves. 

Job Summary

A position is available in Aquarion's Customer Service Department. The position requires an individual with excellent customer relations, organizational, verbal and written communications skills, and above average problem solving skills. A minimum of five (5) years experience in a call center environment is preferred and prior use of SAP is highly desired. Bi-lingual a plus. Applicants must be genuinely excited to help customers and have a proven track record of excellence.

Principal Responsibilities

Applicants must be able to perform the following primary duties in a manner consistent with the Company's mission to be the service provider, employer and investment of choice through a relentless commitment to excellence:

  • Receive and respond (via phone, email and chat) to all types of customer inquires with regard to such matters as billing (i.e., high bills, zero usage, credits, refunds, transfers, adjustments), water quality and service (i.e., discolored water, pressure issues, service interruptions, outages), meter and remote malfunctions, collections (installment plans, arrangements, ebilling), property transfers and final bills, leak adjustments and other service-related issues.  Ability to navigate and properly account for all customer contacts in the SAP system.
  • Resolve customer inquiries or complaints to ensure first-call problem resolution and customer satisfaction; arrange for field service or meter reading departments to perform work as necessary; ability to problem-solve and thoroughly research in order to successfully resolve issues.
  • Verify and process changes of addresses, property transfers, foreclosures and bankruptcies.
  • Ability to handle as least 50-100 calls per day in a reactive environment.
  • Compose letters and emails using Outlook, Word and chat.
  • Excellent computer skills and previous experience working in a customer relationship management system/database.
  • Strong math skills required to resolve billing-related matters.
  • Self-starter with strong organizational skills.
  • Occasional overtime and attendance at after-hours department staff meetings is required.
  • Various other duties as required.
Preferred Requirements
  • Experience in a high volume call center preferred, but not required.
Education/Certifications
  • A high school diploma is required.
  • An associate's or bachelor's degree is preferred, but not required.
Salary
  • This role is a full-time, benefit-eligible role.
  • This role is classified as a non-exempt hourly role, with a starting hourly rate of $24.75/hour. 
  • The work schedule will be Monday through Friday, 9:00AM to 5:30PM.  Training hours may vary slightly.
  • After three months of successful employment & full training, this role will be eligible for a hybrid schedule (3 days office/ 2 days remote). 
  • Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. 
  • AWA does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of AWA, and no fee will be due.
  • Employment with AWA is contingent upon the successful completion of pre-employment screenings, including a drug screening, where permitted by law.

Aquarion Water Authority is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.

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