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Full Time Ttec Customer Service Chat Jobs in Washington

Pay: $20 Hours: Full-Time. Responsibilities * Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and ...

Respond promptly and professionally to customer inquiries via phone, email, or chat. * Resolve product or service problems by clarifying customer complaints, determining the cause, and selecting the ...

The Customer Service Representative will act as a key point of contact for event attendees ... Respond to customer inquiries via phone, email, and chat in a timely manner * Provide accurate ...

Customer Service Representative

Sterling, VA · Remote

$16.50 - $22.25/hr

... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ... Customer Service Experience: * Minimum of 1-2 years of experience in a customer service role ...

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $20.75 - $32.20 Kohl's offers a variety of benefits to associates depending on full-time ...

Customer Service Agent

Manassas, VA · On-site

$14.50 - $19.50/hr

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Customer Service Agent - 122760 Time Type: Full Time POSITION SUMMARY The CSR is responsible for ...

Customer Service Representative I

Fairfax, VA · On-site

$16.25 - $22.25/hr

The Customer Service Specialist handles customer service requests, appointment booking, customer ... Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general ...

Customer Service Representative I

Fairfax, VA · On-site

$16.25 - $22.25/hr

The Customer Service Specialist handles customer service requests, appointment booking, customer ... Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general ...

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Full Time Ttec Customer Service Chat information

What is the difference between Full Time Ttec Customer Service Chat vs Full Time Ttec Customer Service Phone?

AspectFull Time Ttec Customer Service ChatFull Time Ttec Customer Service Phone
Work EnvironmentOnline chat platform, text-based communicationPhone calls, verbal communication
Required CredentialsHigh school diploma or equivalent, good typing skillsHigh school diploma or equivalent, good verbal skills
Industry UsageCustomer support via online chat for various companiesCustomer support via phone for various companies
Common Search IntentComparison of chat vs phone customer service rolesComparison of phone vs chat customer service roles

Both roles involve providing customer support but differ mainly in communication method. Chat agents handle text-based interactions online, while phone agents communicate verbally via calls. Credentials are similar, but skills like typing speed are more important for chat roles, whereas verbal communication skills are key for phone roles. Understanding these differences helps job seekers choose the role that best fits their skills and preferences.

What cities in Washington are hiring for Full Time Ttec Customer Service Chat jobs?

Cities in Washington with the most Full Time Ttec Customer Service Chat job openings:

Customer Service

Level One Personnel

Rockville, MD • On-site

Full-time

Medical, Retirement

Re-posted yesterday


Job description

Customer Support
Location: Rockville, MD
Type: Long-term Contract, no end date.
Pay: $20
Hours: Full-Time.
Responsibilities
  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Performs other related duties as assigned.

Requirements:
  • High School Diploma or equivalent
  • Ability to pass a drug and background check.
  • Customer service experience required.
  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software
Benefits Information:​​
  • Eligible for Health Benefit Coverage following 60 days of employment
  • 401k After 1 Year.
  • 1 Week Sick accrued

Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.
 

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