Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and ... Employment Type: FULL_TIME
Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and ... Employment Type: FULL_TIME
Senior Telecom Engineer
Wenatchee, WA · Hybrid
... planning, capacity analysis, and technology selection * Develop detailed outside plant (OSP) and ... Employment Type: FULL_TIME
Senior Telecom Engineer
Wenatchee, WA · Hybrid
... planning, capacity analysis, and technology selection * Develop detailed outside plant (OSP) and ... Employment Type: FULL_TIME
Telecom Technician
Hillsboro, MO · On-site
$21 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
Hillsboro, MO · On-site
$21 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
Laredo, TX · On-site
$22 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Laredo, TX · On-site
$22 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Midland, TX · On-site
$21 - $24/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Midland, TX · On-site
$21 - $24/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Hillsboro, MO · On-site
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Hillsboro, MO · On-site
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Shreveport, LA · On-site
$21 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Shreveport, LA · On-site
$21 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Peoria, IL · On-site
$21 - $24/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Peoria, IL · On-site
$21 - $24/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Laredo, TX · On-site
$22 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
Laredo, TX · On-site
$22 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
Midland, TX · On-site
$21 - $24/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
Midland, TX · On-site
$21 - $24/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
Castle Rock, CO · On-site
$22 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
Castle Rock, CO · On-site
$22 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
$22 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
$22 - $25/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME
Telecom Technician
Peoria, IL · On-site
$21 - $24/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Technician
Peoria, IL · On-site
$21 - $24/hr
Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...
Telecom Client Technician
Richmond, VA · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Client Technician
Richmond, VA · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Client Technician
Watonga, OK · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Client Technician
Watonga, OK · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Client Technician
Only, TN · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Client Technician
Only, TN · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Site Technician
Altoona, PA · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Site Technician
Altoona, PA · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Client Technician
Pahrump, NV · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Employment Type: FULL_TIME
Telecom Client Technician
Pahrump, NV · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Employment Type: FULL_TIME
Telecom Client Technician
Whiteville, TN · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Client Technician
Whiteville, TN · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Technician 3
London, OH · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Telecom Technician 3
London, OH · On-site
Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:
Full Time Telecom Planner information
See salary details
$34.5K - $40K
6% of jobs
$40K - $45.6K
4% of jobs
$45.6K - $51.1K
6% of jobs
$54.4K is the 25th percentile. Wages below this are outliers.
$51.1K - $56.7K
14% of jobs
$56.7K - $62.2K
11% of jobs
The median wage is $64.7K / yr.
$62.2K - $67.8K
20% of jobs
$72.4K is the 75th percentile. Wages above this are outliers.
$67.8K - $73.3K
17% of jobs
$73.3K - $78.9K
12% of jobs
$78.9K - $84.4K
5% of jobs
$84.4K - $90K
3% of jobs
$90K - $95.5K
2% of jobs
$34.5K
$65.7K
$95.5K
How much do full time telecom planner jobs pay per year?
Full-time
Posted 15 days ago
Job description
Role Overview
The Telecoms Service Delivery Manager is responsible for overseeing the end-to-end delivery of telecoms services across support desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high service quality, operational efficiency, and effective stakeholder communication, including executive-level reporting in a fast paced environment.
Key Responsibilities
Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
Implement and maintain service management framework (ITIL preferred).
Act as a primary escalation point for critical incidents (P1/P2 outages).
Implement and maintain an on-call Rota to satisfy all product ranges supported.
Drive continuous improvement initiatives to reduce case volumes and improve service performance.
Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
Manage customer relationships and ensure high levels of client satisfaction.
Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.
Technical Requirements
Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
Understanding of carrier services, networking infrastructure, and telephony systems.
Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
Ability to analyze technical issues and provide guidance to engineering teams.
Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.
Leadership & Communication
Proven leadership in managing multi-disciplinary technical teams.
Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
Experience presenting to the executive leadership and producing C-level reporting decks.
Strong organizational skills with the ability to manage competing priorities.
Very strong communications skills in an engineering environment
Qualifications & Experience
5-10 years' experience in telecoms and IT service delivery roles.
Previous experience managing support, engineering, and dispatch teams.
ITIL certification advantageous.
Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).
Key Deliverables
Weekly executive reporting deck with performance analysis and improvement recommendations.
Service performance improvements across SLAs and KPIs.
Reduction in incident volumes through proactive management.
Improved resource utilization across engineering and field teams.
Employment Type: FULL_TIME