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Full Time Telecom Planner Jobs (NOW HIRING)

Telecom Technician

Hillsboro, MO · On-site

$21 - $25/hr

Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...

Telecom Technician

Laredo, TX · On-site

$22 - $25/hr

Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME

Telecom Technician

Midland, TX · On-site

$21 - $24/hr

Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME

Telecom Technician

Peoria, IL · On-site

$21 - $24/hr

Coordinate planned site visits and materials delivery through facility security * Report generation ... UNAVAILABLEEmployment Type: FULL_TIME

Telecom Technician

Laredo, TX · On-site

$22 - $25/hr

Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...

Telecom Technician

Midland, TX · On-site

$21 - $24/hr

Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...

Telecom Technician

Castle Rock, CO · On-site

$22 - $25/hr

Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...

Telecom Technician

Peoria, IL · On-site

$21 - $24/hr

Coordinate planned site visits and materials delivery through facility security * Report generation ... Benefits IC Solutions offers comprehensive benefits to all regular-full time employees: * Medical w ...

Prioritizing and planning of assigned service calls * Communicating updates associated with ... Eligible full-time employees have access to a comprehensive benefits package that includes:

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Showing results 1-20

Full Time Telecom Planner information

See salary details

$34.5K

$65.7K

$95.5K

How much do full time telecom planner jobs pay per year?

As of Jun 23, 2026, the average yearly pay for full time telecom planner in the United States is $65,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $74,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Telecom Planner jobs? The most popular types of Telecom Planner jobs are:
Telecom Support Service Delivery Manager (SDM)

Telecom Support Service Delivery Manager (SDM)

Source 1 Solutions

Clearwater, FL

Full-time

Posted 15 days ago


Job description

Role Overview

The Telecoms Service Delivery Manager is responsible for overseeing the end-to-end delivery of telecoms services across support desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high service quality, operational efficiency, and effective stakeholder communication, including executive-level reporting in a fast paced environment.

Key Responsibilities

Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.

Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.

Coordinate cross-functional teams to deliver consistent and high-quality telecom services.

Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.

Implement and maintain service management framework (ITIL preferred).

Act as a primary escalation point for critical incidents (P1/P2 outages).

Implement and maintain an on-call Rota to satisfy all product ranges supported.

Drive continuous improvement initiatives to reduce case volumes and improve service performance.

Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.

Manage customer relationships and ensure high levels of client satisfaction.

Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.

Technical Requirements

Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.

Understanding of carrier services, networking infrastructure, and telephony systems.

Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.

Ability to analyze technical issues and provide guidance to engineering teams.

Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.

Leadership & Communication

Proven leadership in managing multi-disciplinary technical teams.

Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.

Experience presenting to the executive leadership and producing C-level reporting decks.

Strong organizational skills with the ability to manage competing priorities.

Very strong communications skills in an engineering environment

Qualifications & Experience

5-10 years' experience in telecoms and IT service delivery roles.

Previous experience managing support, engineering, and dispatch teams.

ITIL certification advantageous.

Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).

Key Deliverables

Weekly executive reporting deck with performance analysis and improvement recommendations.

Service performance improvements across SLAs and KPIs.

Reduction in incident volumes through proactive management.

Improved resource utilization across engineering and field teams.

Employment Type: FULL_TIME