We are currently looking for a Full Time Valet Supervisor to join our Valet team located at the Riverwind Casino.
Summary:Responsibilities:- Develops and maintains documentation as appropriate - files, logs, records, reports, etc.
- Maintains confidentiality, security, and integrity of data and information
- Ensures employees and resources complete assigned training and development
- Maintains knowledge of, follows, and enforces all rules, regulations, policies and guidelines for assigned area
- Prepares weekly reports
- Mentors, coaches, develops and assists in training in assigned area
- Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
- Participates in candidate selection process
- Assigns tasks and responsibilities of assigned staff
- Reviews and documents work effectiveness of assigned staff
- Coaches and corrects assigned staff through performance deficiencies
- Observes and documents work behaviors of assigned staff
- Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
* Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
- May be required to act as Manager on Duty in the absence of the manager to ensure all operational standards are maintained
- In a timely manner, assists in resolving customer and employee complaints not resolvable by subordinates by listening, investigating and answering questions
- Assesses continuing education needs and develops opportunities for such education
- Participates in job candidate interviewing and selection process
- Interviews and selects job candidates
- Ensures adequate levels of staffing
- Schedules staff based on worker availability and arrange for contingency staff based on business needs and/or guest satisfaction standards on designated shift and redirects the labor force according to changing activity during a shift
- Assists with day-to-day operations of the division or facility
- Performs all other duties as assigned
Competencies:Essential:
- Able to follow instructions, both written and oral
- Ensures compliance
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Works well within a team
- Ability to train individuals or small groups on specific tasks or procedures and engage with different learning styles
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
- Interpersonal skills to motivate, investigate, inspire
- Keeps written records
Skills:Essential:
- Basic Computer skills
- Complete level 1 Core Leadership Training within 12 mos
- Must be familiar with the Microsoft Office Suite of products
- Skilled in operating a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)
Experience:Essential:
- 2 years directly related supervisory experience
Education:Essential:
- High School, GED or Equivalent
Credentials:Essential:
- CN Core Leadership Level 1
- Standard Driver's License
- Pass gaming background check
- Gaming license or permit as required by assigned position
- Must be 21 years of age or older
- Pass Title 31 testing relevant to position
Working Conditions:Nonessential:
- Pass pre-employment drug test
- Sitting up to 25% of shift
- Standing up to 75% of shift
- Walking up to 75% of shift
- May be required to run
Training *It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values Mission: *To enhance the overall quality of life of the Chickasaw people.
Vision: *To be a nation of successful and united people with a strong cultural identity.
Core Values: *The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork