Full Time Remote Visual Foxpro Jobs in Walnut Grove, TN

Position Title: BDC Outbound SpecialistEmployment Type: Full-Time (Remote)Work Requirement: Minimum of 40 hours per weekPosition OverviewThe Service Business Development Center (BDC) Outbound Specialist serves as a liaisonbetween automotive dealerships and their customers. This role focuses on developing andmanaging customer relationships to maximize appointment scheduling through outbound phonecalls and external platforms such as Kelley Blue Book, Autotrader, email, and othercommunication channels.The BDC Outbound Specialist may assist in multiple operational areas as needed to ensureexceptional customer service and support dealership objectives.Key ResponsibilitiesThe following duties represent the essential functions of the role. Additional responsibilities maybe assigned as needed:● Initiate outbound calls to previous customers and new prospects● Answer inbound calls from customers and prospects● Schedule appointments using dealership scheduling tools and communicate updates viaSlack when required● Build rapport and engage customers through phone communication and third-partyplatforms (e.g., Kelley Blue Book, Autotrader, Craigslist)● Address customer hesitation or concerns with patience and professionalism● Resolve inquiries promptly while providing accurate and helpful information● Maintain and update customer records in the CRM system with a high level of accuracyand attention to detailRequired Skills & Competencies● Strong verbal and written communication skills● Comfort and confidence working extensively on the phone● Familiarity with external platforms such as Kelley Blue Book and Autotrader● Basic computer proficiency and professional phone etiquette● Friendly, professional demeanor● Strong organizational and multitasking abilities in a fast-paced environment● Problem-solving skillsWork Environment Requirements● Reliable high-speed internet connection● USB headset● Quiet, distraction-free home office environmentTechnical Requirements● Computer with at least:○ 1.4 GHz Intel Core 2 Duo processor or equivalent○ Minimum of 2 GB RAM○ Google Chrome installedEducation Requirements● High School Diploma or GED equivalentExperience Requirements● Minimum 1+ year of Sales, Call Center, or BDC experience● At least 2 years of customer/client service experience● Minimum 1 year of experience with or knowledge of automotive dealershipsPhysical Requirements● Prolonged sitting and computer use● Close-up visual work● Extensive speaking on the phone