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Full Time Remote Inbound Customer Service Jobs in California

Remote Customer Service Specialist

Concord, CA ยท On-site +1

$18.75 - $24.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

Remote Customer Service Specialist

Oakland, CA ยท On-site +1

$19.50 - $25.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

Remote Customer Service Specialist

Stockton, CA ยท On-site +1

$18 - $23.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

$17.50 - $22.50/hr

Role Description We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ...

Customer Service

Los Angeles, CA ยท On-site +1

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our ... Remote Job ONLY * 8:30 AM to 5:00 PM EST (New York Time) * We offer competitive salary starting Php ...

$212K - $273K/yr

Create timelines for the development and deployment of all technological services * Protect the ... Employment Type: FULL_TIME

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Full Time Remote Inbound Customer Service information

What is the difference between Full Time Remote Inbound Customer Service vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Inbound Customer ServiceFull Time Remote Technical Support Specialist
CredentialsCustomer service certification, high school diplomaTechnical certifications, relevant technical knowledge
Work EnvironmentCall centers, customer service platformsTechnical tools, remote troubleshooting software
Employer & IndustryRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

Full Time Remote Inbound Customer Service focuses on assisting customers with inquiries, orders, and general support, often requiring strong communication skills. Full Time Remote Technical Support Specialist involves resolving technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs and require distinct skill sets.

What are the most commonly searched types of Remote Inbound Customer Service jobs in California? The most popular types of Remote Inbound Customer Service jobs in California are:

Remote Customer Service Specialist

ForgeFit

Sacramento, CA โ€ข On-site, Remote

$18.25 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.