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Full Time Remote Customer Support Representative Jobs in San Rafael, CA

We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view The Role of the Technical Support Representative Within ...

... best representing the Partner brands we service. This role is critical in creating a seamless ... This is a full-time exempt position and reports to the Customer Experience Manager. Your primary ...

As a customer support person on this team, you will play an instrumental role in the growth of our ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Full Time Remote Customer Support Representative information

See San Rafael, CA salary details

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$20

$30

How much do full time remote customer support representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time remote customer support representative in San Rafael, CA is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

What are popular job titles related to Full Time Remote Customer Support Representative jobs in San Rafael, CA?

For Full Time Remote Customer Support Representative jobs in San Rafael, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Support Representative jobs in San Rafael, CA look for?

The top searched job categories for Full Time Remote Customer Support Representative jobs in San Rafael, CA are:

What cities near San Rafael, CA are hiring for Full Time Remote Customer Support Representative jobs?

Cities near San Rafael, CA with the most Full Time Remote Customer Support Representative job openings:

Technical Support Rep

We Vote

Oakland, CA • On-site, Remote

Full-time

Re-posted 22 days ago


Job description

* Fraud and phishing warning *
Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you.
Be Part of Something Bigger - Join the WeVote Movement!
WeVote is seeking a dynamic IT System Support Technician to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week).
About WeVote
WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated Fast Forward nonprofit technology grantee, we're building something special - a movement of 150+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide.
Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact.
For more information, view https://WeVote.US.
The Role of the Technical Support Representative
Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user experience. We're looking for volunteers to help manage the questions and issues coming in from political candidates and other platform users. Our user base is expanding, and will eventually be thousands across the United States. The technical support rep will communicate with candidates/users via our ticket tracking system (Zendesk).
What You'll Accomplish:
  • Provide first-line support for incoming support tickets.
  • Respond to incoming issues in a timely way.
  • Identify problems and escalate to the appropriate next level of support as necessary.
  • Understand the platform and data well enough to respond to basic issues.
  • Maintain a 1 business day response time for candidate and internal support inquiries.
  • Collect and analyze data to understand trends and potential solutions.
  • Collaborate with partner teams in WeVote to investigate and resolve candidate/user needs.

Your background:
  • Computer skills required: Google Workspace
  • 1-2 years of experience in technical support
  • Zendesk or similar ticket tracking tool preferred
  • SAAS product support/knowledge preferred
  • Detail oriented
  • Good written communication skills
  • Analytical thinker
  • Ability to work in a fast-paced environment
  • Capability to explain technical concepts to non-technical users

Essential Requirements
Availability: At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Hours are flexible as long as a 1 business day response time is met Monday to Friday. Must be available to attend the team meeting each week.
Why This Role Matters
This isn't just volunteer work - it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change.
Ready to lead meaningful change while growing your career? We'd love to hear from you.