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Full Time Remote Customer Service Jobs in Florida

Sales Match

Customer Service Representative

Miami, FL · Remote

$20 - $26/hr

Remote Customer Service Representative Hourly Pay: $20 - $26/hour Summary: We're looking for caring and dependable individuals to join our team as Remote Customer Service Representatives. In this ...

HMG Careers

Remote Customer Service and Sales

Bradenton, FL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Homestead, FL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Bartow, FL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Full Time Remote Customer Service information

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How much do full time remote customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for full time remote customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What are some common challenges faced in a full time remote customer service role, and how can they be managed?

One common challenge in a full-time remote customer service position is maintaining clear and effective communication without face-to-face interaction, which can sometimes lead to misunderstandings with customers or team members. To manage this, it's important to use precise language, confirm understanding, and utilize available collaboration tools, such as chat platforms and video meetings. Another challenge is staying motivated and organized while working independently; setting a structured daily routine and creating a dedicated workspace can help. Regular check-ins with supervisors and ongoing training also support professional growth and engagement in a remote environment.

What are the key skills and qualifications needed to thrive as a full time remote customer service representative?

To thrive as a Full Time Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and standard office tools is typically required. Standout soft skills include empathy, patience, and self-motivation to manage tasks independently in a remote environment. These competencies are vital to ensure customer satisfaction, efficient issue resolution, and consistent performance without direct supervision.

What is a full time remote customer service?

A Full Time Remote Customer Service job involves assisting customers with their inquiries, issues, or requests via phone, email, chat, or other online platforms, all while working from home or another remote location. Employees in this role typically work standard full-time hours, providing support, troubleshooting problems, and ensuring customer satisfaction. This position requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer remote customer service positions to provide 24/7 support to their clients across different time zones.

What is the difference between Full Time Remote Customer Service vs Full Time Remote Call Center Representative?

AspectFull Time Remote Customer ServiceFull Time Remote Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; call center training often preferred
Work EnvironmentHome office, handling customer inquiries via phone, email, or chatHome office, primarily handling inbound/outbound calls in a call center setting
Industry UsageRetail, tech support, banking, healthcareTelecommunications, tech support, insurance
Search & Comparison IntentCustomer service roles, remote customer support jobsCall center jobs, remote call center roles

While both roles involve assisting customers remotely, Full Time Remote Customer Service typically covers a broader range of communication channels and industries, whereas Full Time Remote Call Center Representative focuses mainly on inbound/outbound calls within call centers. The credentials and work environment are similar, but the job scope and industry focus differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Florida?

The most popular types of Remote Customer Service jobs in Florida are:

What are popular job titles related to Full Time Remote Customer Service jobs in Florida?

For Full Time Remote Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Service jobs in Florida look for?

The top searched job categories for Full Time Remote Customer Service jobs in Florida are:

What cities in Florida are hiring for Full Time Remote Customer Service jobs?

Cities in Florida with the most Full Time Remote Customer Service job openings:

Full Time Remote Customer Service jobs near you
Infographic showing various Full Time Remote Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Miami, FL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

Inbound/Outbound Calls 

Deliver the highest level of customer service experience consistently 

Manage customer accounts and provide technical support 

Application Data Entry 

Online chat inquiries as assigned 

Interpret and follow defined procedures and policies 

Creative problem-solving skills 

Flexibility and adaptability to changing projects and updates  

Time and task management (multitasking and task prioritization) 

Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

Adhere to regulated guidelines for communications via all channels 

Qualifications  

Moderate to Advanced computer skills  

High level of comfort learning new technology 

High level of professionalism 

Excellent verbal and written communication skills 

Comfortable working from home 

Self-motivated and success-driven 

What We Offer  

Paid Training 

Full-Time, Seasonal role 

Performance and attendance-based incentives, in addition to the base pay 

The convenience of working from home 

Collaborative and supportive team environment   

401K Match  

Individual Coverage HRA (ICHRA) 

Paid time off (PTO) 

Preferred Experience (not required)  

Previous experience in customer support or technical support role  

Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

Previous experience in a Call Center  

Familiarity with CRM systems and practices  

Spanish Bilingual, a plus

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