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Full Time Remote Customer Service Representative Jobs in Springfield, OR

firsthand Health

Remote Triage Nurse

Eugene, OR · On-site +1

$80K/yr

Benefits For full-time employees, our compensation package includes base, equity (or a special ... Any communication from another domain claiming to represent firsthand is fraudulent. We will never ...

Pipeworks Studios

Producer II

Eugene, OR · On-site +1

$69K - $82K/yr

Production Employment Type: Full Time Location: Eugene, OR Compensation: $69,000 - $82,000 / year ... Act as primary point-of-contact for customer stakeholder(s) * Identifies and manages against ...

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Fastmarkets

Head of Forest Consulting

Eugene, OR · On-site +1

Forecasting and CRM reporting * Represent the business externally at industry events, client ... If the position is listed as remote this opportunity is available to applicants based in the ...

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Full Time Remote Customer Service Representative information

See Springfield, OR salary details

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$27

How much do full time remote customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for full time remote customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a Full Time Remote Customer Service Representative?

A Full Time Remote Customer Service Representative is a professional who assists customers with inquiries, issues, or orders from a remote location, typically working from home. Their main responsibilities include responding to customer questions via phone, email, or chat and providing support to ensure customer satisfaction. These representatives work full-time hours, meaning a standard workweek (usually around 40 hours), but all tasks are performed remotely rather than in a traditional office setting.

What are the key skills and qualifications needed to thrive as a Full Time Remote Customer Service Representative, and why are they important?

To excel as a Full Time Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and ticketing platforms is often required. Exceptional patience, active listening, and self-motivation are crucial soft skills for building rapport and managing customer interactions independently. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a remote work environment.

What is the difference between Full Time Remote Customer Service Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHome office with computer and phone setup, remote communication tools
Industry UsageCommon across retail, telecom, and service industries
Job FocusHandling customer inquiries, resolving issues, providing product info

While both roles involve remote work and customer interaction, a Full Time Remote Customer Service Representative primarily addresses general customer questions and issues, whereas a Full Time Remote Technical Support Specialist focuses on technical troubleshooting and product-specific technical assistance. The roles share similar credentials and work environments but differ in technical expertise and job focus.

What are some common challenges faced by full-time remote customer service representatives, and how can they be managed effectively?

Full-time remote customer service representatives often face challenges such as maintaining clear communication across digital channels, managing time effectively without in-person supervision, and dealing with potential feelings of isolation. To overcome these, it's helpful to establish a dedicated workspace, use communication tools to stay connected with your team, and set clear daily goals. Regular check-ins with supervisors and peers can also provide support and foster a sense of belonging, helping you stay motivated and engaged in your role.
What are the most commonly searched types of Remote Customer Service Representative jobs in Springfield, OR? The most popular types of Remote Customer Service Representative jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Full Time Remote Customer Service Representative jobs? Cities near Springfield, OR with the most Full Time Remote Customer Service Representative job openings:
Full Time Remote Customer Service Representative jobs near you
Regional Dealership Development Officer, Remote in California (Northern, Central, or Southern)

Regional Dealership Development Officer, Remote in California (Northern, Central, or Southern)

Oregon Community Credit Union

Eugene, OR • On-site, Remote

$96K - $128K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Oregon Community Credit Union rating

10.0

Company rating: 10.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

OCCU is a member-owned credit union based in Eugene, Oregon, guided by a clear and meaningful vision: to Enrich Lives. This purpose drives everything we do, from how we serve our members to how we support one another as colleagues. With a strong commitment to community impact, OCCU lives its values of tenacity, humility, and big-heartedness every day.
This remote role requires current California residency, ideally in Northern, Central, or Southern California, to support efficient travel and strong local market insight. The position offers a competitive salary range of $96,824 - $128,365, depending on experience and regional location.
About the role:
We are seeking an experienced and relationship-driven Regional Dealership Development Officer or Indirect Lending Business Development Officer (BDO) to expand and strengthen OCCU's dealer network across California.
This is a high-visibility, field-focused position for someone who thrives in dealership environments, especially on the sales side. You'll represent OCCU at partner dealerships, build influential relationships, drive indirect lending volume, and ensure compliance with OCCU's standards. This role requires frequent travel, including evenings and weekends, and a strong ability to operate independently while maintaining exceptional communication with internal teams.
Key Responsibilities:
  • Promote OCCU's Indirect Lending products and services to dealership leaders and staff.
  • Build new dealer partnerships and strengthen existing franchise and independent relationships.
  • Develop outreach plans to grow dealer penetration and loan volume.
  • Follow up on leads and referrals from field activity.
  • Train dealership staff on OCCU expectations, procedures, guidelines, and contracts.
  • Liaise with dealers, underwriting, and Indirect Lending to support smooth deal flow.
  • Identify and report dealer issues, misrepresentation, or compliance concerns.
  • Maintain strong knowledge of indirect lending regulations and compliance requirements.
  • Complete dealer visits and record outcomes daily per Dealer Management guidelines.
  • Support marketing events, partnership activities, and required training.
  • Monitor competitor rates, market trends, and dealer performance to guide strategy.
  • Resolve member, dealer, and branch disputes; manage ServiceNow complaints promptly.

What We're Looking For:
  • Minimum of eight years of in-dealership experience as a F&I Manager/Director, Sales Manager, GSM, or GM.
  • At least three years of indirect lending experience, preferably within a financial institution.
  • Advanced knowledge of dealership variable operations and automotive lending.
  • Strong relationship-building, communication, and negotiation skills.
  • Ability to travel frequently throughout California and work evenings/weekends as needed.
  • High level of stress tolerance, professionalism, and independent judgment.
  • Valid driver's license, acceptable driving record.
  • Bachelor's degree preferred.

Why Join OCCU:
OCCU offers a comprehensive compensation and benefits package designed to support your well-being and professional growth, including:
  • Low-cost medical, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Paid time off plus 13 paid holidays
  • Tuition reimbursement for eligible education and training
  • Company-paid long-term disability
  • 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities

OCCU is an Equal Opportunity Employer and welcomes applications from all qualified candidates. If you meet the qualifications passionate about building strong dealership partnerships, driving indirect lending growth, and representing OCCU's mission across California, we encourage you to apply.

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