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$15.25 - $20.50/hr
Customer Service Representative (Remote Full-Time) Company: Heritage Civil Works West Des Moines, IA heritagecivils.com About Us: Heritage Civil Works is a forward-thinking engineering firm focused ...
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$15.25 - $20.50/hr
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Tucson, AZ · Remote
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Tucson, AZ · Remote
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Sierra Vista, AZ · Remote
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... services and also trends in todays market area the opportunity to make money from the comfort of their homes. This work from home opportunity is extremely rewarding and will help form the market and ...
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Tucson, AZ · On-site +1
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Quick apply
Rincon, AZ · Remote
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Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Tucson, AZ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Tucson, AZ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... in the financial services industry, providing essential solutions to clients. * Full-Time ...
$8.75 - $10.13
2% of jobs
$10.13 - $11.51
4% of jobs
$11.51 - $12.89
11% of jobs
$13.65 is the 25th percentile. Wages below this are outliers.
$12.89 - $14.27
15% of jobs
The median wage is $15.53 / hr.
$14.27 - $15.64
20% of jobs
$15.64 - $17.02
15% of jobs
$17.97 is the 75th percentile. Wages above this are outliers.
$17.02 - $18.40
13% of jobs
$18.40 - $19.78
7% of jobs
$19.78 - $21.16
6% of jobs
$21.16 - $22.53
4% of jobs
$22.53 - $23.91
3% of jobs
$8
$16
$23
| Aspect | Full Time Remote Customer Service Representative |
|---|
| Credentials | High school diploma or equivalent; customer service experience often preferred |
|---|---|
| Work Environment | Home office with computer and phone setup, remote communication tools |
| Industry Usage | Common across retail, telecom, and service industries |
| Job Focus | Handling customer inquiries, resolving issues, providing product info |
While both roles involve remote work and customer interaction, a Full Time Remote Customer Service Representative primarily addresses general customer questions and issues, whereas a Full Time Remote Technical Support Specialist focuses on technical troubleshooting and product-specific technical assistance. The roles share similar credentials and work environments but differ in technical expertise and job focus.
$15.25 - $20.50/hr
Full-time
Medical, Dental, Vision, PTO
Posted 11 days ago
Customer Service Representative
(Remote Full-Time)
Company:
Heritage Civil Works
West Des Moines, IA
heritagecivils.com
About Us:
Heritage Civil Works is a forward-thinking engineering firm focused on delivering smart, sustainable infrastructure solutions across the U.S. We pride ourselves on a strong commitment to client satisfaction, innovation, and a positive team culture. As we expand our operations, were seeking a dedicated and professional Customer Service Representative to support our growing team and client base.
Position Overview:
As a Customer Service Representative, you'll be the first point of contact for our clients, vendors, and internal stakeholders. Your role will involve answering inquiries, resolving issues, and ensuring a smooth and positive experience for every person you assist. You will work closely with our operations and project teams to provide timely, accurate information and support.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, and live chat
Handle customer issues with professionalism, empathy, and efficiency
Provide accurate information about services, schedules, and project updates
Maintain detailed records of customer interactions in CRM systems
Collaborate with internal departments to resolve client issues and requests
Monitor incoming support tickets and ensure timely resolution
Identify recurring customer concerns and escalate them when necessary
Support onboarding of new clients and assist with documentation
Represent the Heritage Civil Works brand with clarity and courtesy
Requirements:
Previous customer service or administrative experience (1+ years preferred)
Excellent verbal and written communication skills
Ability to multitask, prioritize, and manage time effectively
Strong problem-solving skills and a proactive attitude
Comfortable using digital tools and support platforms (e.g., CRM, email, chat tools)
Reliable internet connection and a quiet remote working environment
High school diploma or equivalent (Associate or Bachelors degree a plus)
What We Offer:
Remote flexibility work from anywhere
Competitive hourly pay
Full benefits package effective immediately (health, dental, vision, PTO)
Provided equipment and IT support
Ongoing training and development
A supportive, mission-driven team environment
Work Schedule:
Monday to Friday
Typical hours: 9:00 AM 5:00 PM (local time)
Occasional flexibility available depending on team and project needs
Join Us:
If you're passionate about providing excellent service and being part of a company that values your voice and contributions, wed love to hear from you.
