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Full Time Remote Customer Service Representative Jobs in Racine, WI

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Full Time Remote Customer Service Representative information

See Racine, WI salary details

$9

$17

$25

How much do full time remote customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for full time remote customer service representative in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a Full Time Remote Customer Service Representative?

A Full Time Remote Customer Service Representative is a professional who assists customers with inquiries, issues, or orders from a remote location, typically working from home. Their main responsibilities include responding to customer questions via phone, email, or chat and providing support to ensure customer satisfaction. These representatives work full-time hours, meaning a standard workweek (usually around 40 hours), but all tasks are performed remotely rather than in a traditional office setting.

What are the key skills and qualifications needed to thrive as a Full Time Remote Customer Service Representative, and why are they important?

To excel as a Full Time Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and ticketing platforms is often required. Exceptional patience, active listening, and self-motivation are crucial soft skills for building rapport and managing customer interactions independently. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a remote work environment.

What is the difference between Full Time Remote Customer Service Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHome office with computer and phone setup, remote communication tools
Industry UsageCommon across retail, telecom, and service industries
Job FocusHandling customer inquiries, resolving issues, providing product info

While both roles involve remote work and customer interaction, a Full Time Remote Customer Service Representative primarily addresses general customer questions and issues, whereas a Full Time Remote Technical Support Specialist focuses on technical troubleshooting and product-specific technical assistance. The roles share similar credentials and work environments but differ in technical expertise and job focus.

What are some common challenges faced by full-time remote customer service representatives, and how can they be managed effectively?

Full-time remote customer service representatives often face challenges such as maintaining clear communication across digital channels, managing time effectively without in-person supervision, and dealing with potential feelings of isolation. To overcome these, it's helpful to establish a dedicated workspace, use communication tools to stay connected with your team, and set clear daily goals. Regular check-ins with supervisors and peers can also provide support and foster a sense of belonging, helping you stay motivated and engaged in your role.
What are the most commonly searched types of Remote Customer Service Representative jobs in Racine, WI? The most popular types of Remote Customer Service Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Full Time Remote Customer Service Representative jobs? Cities near Racine, WI with the most Full Time Remote Customer Service Representative job openings:
Full Time Remote Customer Service Representative jobs near you

Remote Customer Service and Sales | Bilingual(Spanish/English)

HMG Careers

Wadsworth, IL • Remote

$69K/yr

Full-time

Posted 26 days ago

Job description

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer

  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment

Qualities We Value

  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required

Qualifications

  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America

Responsibilities

  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them