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Full Time Remote Community Support Worker Jobs (NOW HIRING)

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

Position Overview Riverside Research is seeking a full-time Remote Sensing Scientist in support of ... working with overhead EO-IR data * Experience with intelligence community overhead EO-IR data ...

Airbnb

Data Scientist - Inference, Community Support

As a Data Scientist working on Causal Inference in CS, you will have the opportunity to collaborate ... This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or ...

Spectra

Title Graphic Designer | Full-Time | Remote

$70K - $75K/yr

Our success is rooted in creating environments that reflect and celebrate the diverse communities ... The "Share" function is not working properly at this time. Please refresh the page and try again ...

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How much do full time remote community support worker jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for full time remote community support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Remote Community Support Worker jobs? The most popular types of Remote Community Support Worker jobs are:
Full Time Remote Community Support Worker jobs near you
Infographic showing various Full Time Remote Community Support Worker job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Social Support Specialist

Keywords Studios

Boston, MA • On-site, Remote

$38K - $45K/yr

Full-time

Medical, Dental

Posted 27 days ago

Keywords Studios rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 76 rated media

Job description

Role Overview:
The Social Support Specialist is responsible for delivering high-quality community management and Player Support across multiple social media platforms, including Discord, X (Twitter), Facebook, and other digital communities. This role plays a critical part in maintaining a safe, respectful, and inclusive online environment while supporting positive community engagement and brand trust.
Key Responsibilities:
• Act as a subject matter expert on all supported titles, maintaining a deep technical understanding of game mechanics to provide high-tier troubleshooting and guidance.
• Actively engage with community members to encourage constructive dialogue and positive participation
• Accurately assess user-generated content, distinguishing between sarcasm, humor, criticism, and genuine harassment or policy violations
• Respond to community inquiries, concerns, and reports in a professional and empathetic manner
• Identify emerging community trends, risks, or recurring issues and communicate insights to internal stakeholders
• Support incident response and sensitive situations with sound judgment and discretion
Requirements and qualifications:
• 3+ years in high-tier community support or player support, specifically within the gaming industry.
• Deep familiarity with Western gaming culture and social media nuances
• Relevant knowledge of Discord server management and Steam community tools.
• Proficiency in Zendesk and Sprout Social is a significant plus.
• Native-level English proficiency with a deep, nuanced understanding of Western culture and social media etiquette.
• Demonstrated ability to remain neutral and objective while handling sensitive or emotionally charged content
• Attention to detail and consistency in decision-making
• Ability to foster inclusive, respectful, and welcoming online spaces
Preferred Qualifications:
• Knowledge of online harassment patterns, hate speech policies, and community governance best practices
• Ability to work time zones or flexible schedules including weekends, if required.
Benefits:
• Salary $38,000 - $45,000 yearly gross
• Full-time schedule, plus employee benefits, including health and dental care, when eligible.
• Employee Assistance Program.
Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.
That would be it from us - now we are waiting for your move
Privacy Notice
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Americas, United States
Area of Work: Business Development, Player Engagement
Service: Engage
Employment Type: Permanent
Working Pattern: Full Time, Remote

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About Keywords Studios

Sourced by ZipRecruiter

Whatever the scale of your project, whatever the time frame, whatever your location: Keywords is here for you, bringing our network of 13,000+ people and 70+ studios together to deliver the unified solutions you need. We offer everything necessary to ensure your project achieves its full potential and that strategic opportunities are turned into long-term growth. The games industry is complex and fast-moving. Working with Keywords allows you to remain lean and agile, and to remain focused on creating the world’s most immersive playing experiences. Our network of studios brings best-in-class experience, expertise, technology and capacity across the full development, release and player-support lifecycle.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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