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Full Time Remote Call Center Jobs in Tennessee (NOW HIRING)

Ardent Health

Contact Center Scheduler

Brentwood, TN · Remote

  • Medical

  • PTO

Overview Join our team as a remote day shift, full-time, Central Scheduling, Scheduler. The Remote ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

kgs

Data Scientist (Remote)

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Develop and maintain predictive analytics models that leverage historical and real-time call center ...

kgs

Data Scientist (Remote)

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Develop and maintain predictive analytics models that leverage historical and real-time call center ...

Koniag, Inc.

Data Scientist (Remote)

Nashville, TN · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Develop and maintain predictive analytics models that leverage historical and real-time call center ...

kgs

AWS Certified AI Practitioner (Remote)

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Identify, evaluate, and implement AWS AI and ML service solutions that enhance IT Call Center ...

kgs

AWS Certified AI Practitioner (Remote)

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Identify, evaluate, and implement AWS AI and ML service solutions that enhance IT Call Center ...

Ardent Health

Contact Center Scheduler

Brentwood, TN · On-site +1

  • Medical

  • PTO

Overview Join our team as a remote day shift, full-time, Central Scheduling, Scheduler. The Remote ... First Call Resolution (FCR). * Safeguards patient information through compliance of HIPPA ...

Rebuilt

Remote-Real Estate Investment Representative

Chattanooga, TN · On-site +1

$14.50 - $18.25/hr

  • Medical

  • Retirement

  • PTO

Simply put, our Remote-Real Estate Investment Representative are the dealmakers of Rebuilt. You own ... A full-time call center in Nashville that pre-qualifies leads and sets your appointments. * A ...

Rebuilt

Remote-Real Estate Investment Representative

Knoxville, TN · On-site +1

$15.25 - $19/hr

  • Medical

  • Retirement

  • PTO

Simply put, our Remote- Real Estate Investment Representative are the dealmakers of Rebuilt. You ... A full-time call center in Nashville that pre-qualifies leads and sets your appointments. * A ...

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Showing results 21-40

All JobsCall Center JobsFull Time Remote Call Center JobsFull Time Remote Call Center Jobs in Tennessee

Full Time Remote Call Center information

What is the difference between Full Time Remote Call Center vs Customer Service Representative?

AspectFull Time Remote Call CenterCustomer Service Representative
Work EnvironmentRemote, call-basedRemote or on-site, varied
Required SkillsCommunication, problem-solving, computer literacyCommunication, patience, product knowledge
CertificationsNone typically required, some roles may prefer customer service certificationsNone typically required
Industry UsageCommon in telecommunication, retail, techCommon across many industries including retail, healthcare, finance

Full Time Remote Call Center roles focus on handling high-volume customer calls remotely, often requiring specific call handling skills. Customer Service Representatives may work remotely or on-site, providing support across various channels. While both roles emphasize communication skills, the call center role is more specialized in call management, whereas customer service reps may handle multiple communication methods. Both roles are vital in customer support and share similar credential requirements, making them closely related in the industry.

What are the key skills and qualifications needed to thrive as a full time remote call center representative?

To thrive as a Full Time Remote Call Center Representative, you need strong communication skills, active listening abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing platforms is typically required. Exceptional patience, problem-solving skills, and self-motivation help individuals excel in remote, customer-facing environments. These skills ensure efficient customer service, high satisfaction rates, and effective performance in a remote work setting.

What are some common challenges faced by full time remote call center employees, and how can they be managed?

Full-time remote call center employees often face challenges such as maintaining focus in a home environment, managing high call volumes, and preventing feelings of isolation. To overcome these, it's important to create a dedicated, quiet workspace, establish a consistent daily routine, and make use of company-provided tools for communication and collaboration. Many companies also offer regular team meetings and virtual check-ins to ensure employees stay connected and supported.

What is a full time remote call center?

A Full Time Remote Call Center job involves handling customer service, sales, or support calls from home or another remote location, rather than working in a traditional office or call center environment. Employees typically use computers, headsets, and specialized software to communicate with customers, resolve issues, and document interactions. These roles require strong communication skills, reliability, and the ability to work independently while meeting performance metrics and schedules set by the employer.

What are the most commonly searched types of Remote Call Center jobs in Tennessee?

The most popular types of Remote Call Center jobs in Tennessee are:

What cities in Tennessee are hiring for Full Time Remote Call Center jobs?

Cities in Tennessee with the most Full Time Remote Call Center job openings:

Full Time Remote Call Center jobs near you

Senior Revenue Cycle Pre-Registration Associate

Quorum Health

Brentwood, TN • Remote

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Quorum Health rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Senior Revenue Cycle Pre-Registration Associate

Employment Type: Full Time
Location:  Remote
Reports To: Manager, Pre-Registration

You must reside in one of these states to be eligible for this position:

Arkansas                  California                 Kentucky
Massachusetts                Nevada                    New Mexico
Oregon                  Utah                      Tennessee
Texas                     Wyoming

Job Summary:

The Senior Revenue Cycle Associate Pre-Registration position is responsible for pre-registering scheduled patients and supporting advanced pre-registration functions. This position serves as the subject matter expert and go-to resource for peers, providing guidance on complex registration, insurance, workflow, and patient financial responsibility matters. The role includes conducting pre-service patient interviews, ensuring a complete and accurate billing record for the scheduled service, collecting estimated patient financial liabilities, and supporting workflow accuracy. These efforts will result in increased net revenue by reducing bad debt and potential write-offs due to a lack of patient collections or front-end related denials. Interactions will be conducted with providers, payers, patients, and hospital-based personnel. Duties are to be performed accurately and timely while providing exceptional customer service. This position is not a formal supervisory role.

Key Responsibilities:

  • Responsible for interviewing patients via phone through inbound/outbound efforts while completing the pre-registration process.
  • Responsible to comply with regulatory requirements during the pre-registration process.  Including but not limited to completing the Medicare Secondary Payer Questionnaire.
  • Responsible to educate patients on their estimated out of pocket financial responsibility.  Collects liabilities while within the guidelines set forth by the organization.
  • Responsible to escalate high dollar out of pocket accounts at risk for non-patient payment prior to services being rendered.
  • Resolves patient demographic and insurance discrepancies as identified through various system tools.
  • Responsible for thoroughly and accurately documenting the outcome of the patient interview while delivering excellent customer service.
  • Responsible to observe privacy, safety, and security procedures, using equipment and materials properly.
  • Possesses the ability to work within a remote call center environment, free from distractions and background noise. 
  • Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed.

Required Skills & Qualifications:

  • Proficient in typing.
  • General knowledge of medical terminology.
  • Ability to communicate effectively and professionally in English, both verbally and in writing. Bilingual a plus.
  • Critical thinking and problem-solving skills.
  • High school graduate or equivalent.
  • One year of related experience in the medical field is preferred. 

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive work environment with a collaborative team.
  • Comprehensive healthcare coverage.
  • Retirement savings plan.
  • Paid time off and flexible scheduling options.
  • Student loan repayment program.

What Quorum Health employees say

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