ZipRecruiter

Log In

3

Full Time Remote Apple Customer Service Jobs in Virginia

previous page

Showing results 41-60

All JobsApple Customer Service JobsFull Time Remote Apple Customer Service JobsFull Time Remote Apple Customer Service Jobs in Virginia

Full Time Remote Apple Customer Service information

What is the difference between Full Time Remote Apple Customer Service vs Full Time Remote Apple Technical Support?

AspectFull Time Remote Apple Customer ServiceFull Time Remote Apple Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications (e.g., Apple Certified Support Professional), technical knowledge
Work EnvironmentCustomer service calls, chat, email supportTechnical troubleshooting, diagnostics, problem resolution
Employer & Industry UsageApple retail and support servicesApple technical support teams, specialized support centers
Common Search & ComparisonCustomer service roles, support representative jobsTechnical support, IT support roles

Full Time Remote Apple Customer Service focuses on assisting customers with product inquiries, billing, and general support, requiring strong communication skills. In contrast, Full Time Remote Apple Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications and troubleshooting expertise. Both roles are remote, but they serve different customer needs within Apple's support ecosystem.

What are the most commonly searched types of Remote Apple Customer Service jobs in Virginia?

The most popular types of Remote Apple Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Full Time Remote Apple Customer Service jobs?

Cities in Virginia with the most Full Time Remote Apple Customer Service job openings:

Full Time Remote Apple Customer Service jobs near you

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Chesapeake, VA • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

Apply