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Full Time Quest Chat Jobs (NOW HIRING)

Quest Diagnostics

Billing Representative II

Tampa, FL · On-site

$17.71/hr

Depending on whether it is a part-time or full-time position, some of the benefits offered may ... Make out-bound calls to clients, Quest labs, and other internal customers with information to help ...

Quest Diagnostics

Billing Representative II

Tampa, FL · On-site

$17.20/hr

Depending on whether it is a part-time or full-time position, some of the benefits offered may ... Make out-bound calls to clients, Quest labs, and other internal customers with information to help ...

Quest Diagnostics

Billing Representative II

Tampa, FL · On-site

$17.20/hr

Depending on whether it is a part-time or full-time position, some of the benefits offered may ... Make out-bound calls to clients, Quest labs, and other internal customers with information to help ...

Quest Diagnostics

Billing Representative II

Tampa, FL · On-site

$17.20/hr

Depending on whether it is a part-time or full-time position, some of the benefits offered may ... Make out-bound calls to clients, Quest labs, and other internal customers with information to help ...

Quest Orthodontics

Be Seen First

Communications Call Coordinator Scheduler (Smile-Maker!)

Atlanta, GA · On-site

$18 - $22/hr

If you have a passion for people, a knack for chat, an ear for listening, and share our vision to ... full-time hours over a 4-day work week , while enjoying the coolest of technology! Quest ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH

$13.50 - $16.20/hr

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt ... Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Description Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time ... Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part ...

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Full Time Quest Chat information

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How much do full time quest chat jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time quest chat in the United States is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Full Time Quest Chat vs Customer Support Specialist?

AspectFull Time Quest ChatCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in customer serviceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote online chat platform, flexible hoursOffice or remote, phone and email support
Employer & Industry UsageGaming, tech, e-commerce companiesRetail, telecom, tech companies

Full Time Quest Chat and Customer Support Specialist roles both require strong communication skills and customer service experience. However, Quest Chat focuses on online chat support in digital environments, often with flexible hours, while Customer Support Specialists may handle calls and emails in various industries. Both roles are essential for maintaining customer satisfaction but differ mainly in communication channels and work settings.

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Full Time Quest Chat jobs near you
Infographic showing various Full Time Quest Chat job openings in the United States as of August 2026, with employment types broken down into 53% Full Time, 10% Part Time, and 37% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $33,506 per year, or $16.1 per hour.

Customer Care Representative I - Bilingual (Spanish/English)

Quest Diagnostics

Las Vegas, NV • On-site

$17.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

96th of 120 rated laboratories

Job description


Customer Care Representative I - Bilingual (Spanish/English)
Pay range: $17.20+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Start date: September 21st
Training Location: Must be able to train ONSITE at 4230 Burnham Ave Las Vegas, Nevada 89119
Training Schedule: Monday - Friday, 8:00AM - 5:00PM PST
Work Schedule: Monday - Friday with Rotational Weekends, between the hours of 6:00AM - 6:00PM PST
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Responsibilities
Responsibilities
  • Supports assigned client group(s) performing routine complexity health related customer excellence activities.
  • Handles routine Outbound and Inbound Full Service calls in a timely manner following set scripts and procedures, as applicable.
  • Maintains complete customer/patient confidentiality for all health, personal and other customer information.
  • Provides professional, respectful, customer excellence. Demonstrates caring and empathy when delivering sensitive health information.
  • Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service.
  • Supports all client group(s) based on business needs.

Qualifications
Required Work Experience:
  • 1-year related customer service excellence experience.

Preferred Work Experience:
  • Health care and laboratory related experience.
  • Experience delivering customer service excellence and achieving productivity/accuracy/quality standards.

Physical and Mental Requirements:
  • Consistent exceptional customer service, accuracy and quality focus required.

Knowledge:
Align to Quest Culture & How We Work:
  • CUSTOMER FIRST - We serve the needs of our patients and customers first and foremost.
  • CARE - We show each person they matter.
  • COLLABORATION - We commit teamwork - inside and outside of Quest.
  • CONTINUOUS IMPROVEMENT - We challenge ourselves to make each day better than the last.
  • CURIOUSITY - We ask vital questions in search of richer answers.
  • FOUNDATIONAL REQUIREMENTS: Good performance & productivity, good attendance, good conduct, good teamwork.

Skills:
  • Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.
  • Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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