Full Time Pfizer Customer Service Jobs (NOW HIRING)

ROLE SUMMARY

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients.Our science and risk-based compliant quality culture is innovative andcustomer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directlyimpactpatients.

All over the world, Pfizer colleagues work together to positivelyimpacthealth for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and canimpactthe health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking toptalentwho are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Pfizer has a deep heritage and leadership in cardiovascular disease, and we are committed to providing breakthroughs that change patients' lives. An integral part of Internal Medicine, the Cardiology (CARD) Team's mission is to promotea breakthroughtherapy for patients suffering from NVAF or VTE.

The CARD Health & Science Professional (HSP)is responsible forincreasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion anddeterminingthe best strategies to manage their business.

A CARD HSP should possess customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; demonstrate ability to drive sales, promotional and strategic business development and management skills, and in-depth customer engagement expertise both in-person and virtually; demonstrate outstanding communication and teamwork skills; be adept in the operation of digital and virtual tools; and be effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

ROLE RESPONSIBILITIES

• Drives sales in assigned territory

• Engages with customers both face to face and virtually

• Develops and implements effective business and territory call plans; effectivelyidentifiesand implements live/virtual engagement strategies withcustomerto maximize overall effectiveness and impact

• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment tomaintaincustomer engagement by successfullyutilizingexisting and ever-changing digital tools effectively for successful customer engagement

• Understands andleveragesinternal reports and analytics toassistwithidentifying, developing, and implementing strategic business opportunities

• Compliantlyleveragesproduct and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategicallyutilizesapproved clinically oriented disease state information and patient resources, as applicable

• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizerobjectives.

• Completes all administrative expectations on time and compliantly.

BASIC QUALIFICATIONS

• Bachelor's Degree

• Minimum 2 years of experience in one or more of the following OR an associate's degree with 6+ years of experience; OR high school diploma (or equivalent) with 8+ years of relevant experience:

• Professional Sales or Promotional Activity

• Small Business Owner or other Entrepreneurial experience, Marketing, CustomerServiceand/or Account Management

• Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.)

• Educator (e.g., Teacher, Principal)

• Full Time Military experience

• Must live within 25 miles of the border of the territory.

• Valid US driver's license and driving record in compliance with company standards.Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

PREFERRED QUALIFICATIONS

• 1 year of pharmaceutical, biotech, medicalsalesand/or medical related marketing.

• Strongtrack recordof sales or marketing success, strong territory management skills, outstanding communications skills, as well asdemonstratedteamwork, leadershipabilityand accountability.

• Experience with applicable disease states, therapeuticarea, and products.

• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations).

• Residewithin the territory boundaries.

Other Job Details

Last Date to Apply:June 16, 2026

Territory includes greater Tallahassee, down to Perry, FL and up to Bainbridge, Thomasville and Moultrie GA. Ideal candidate location is Tallahassee.

The annual base salary for this position ranges from $76,000 - $199,600.Duringinitialnew hiresales training, you will be classified as a salary non-exempt employee which entitles you toovertime pay. Upon your training certification, you will become an overtime exempt employee.In addition, this position offers anadditionalquarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and anadditionalPfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States.