Full Time Pfizer Customer Service Jobs (NOW HIRING)

Why Patients Need You
Pfizer's purpose is to deliver breakthroughs that change patients' lives. Research and Development is at the heart of fulfilling Pfizer's purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best in class medicines to patients around the world.
What You Will Achieve
As part of the Comparative Medicine team, you will support the Research & Development site by managing a vivarium to deliver flawless animal care and welfare and will assure the quality of care and the animal facility environment is in compliance with local regulations and AAALAC International guidelines partnering with Research and Development Research Units and Partner lines to facilitate study support.
It is your hard work along with innovative ideas and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It

• Assure that the care and welfare of laboratory animals is provided in compliance with local regulations and AAALAC International guidelines.

• Manage and engage animal care and technical staff in the pursuit of flawless animal care and welfare by ensuring adherence to established policies and procedures.

• Support the career and personal development of the animal care and technical staff.

• Assist with a centralized CM training program for research animal care and use for animal care staff, principal investigators and research technicians throughout WRD.

• Participate in the direction of a centralized CM program of occupational health and safety for all individuals having significant contact with research animals.

• Promote a culture of care for animals and enhancing the application of the 3R's to animal care and scientific projects. Contribute to the evaluation of projects involving the use of animals by considering animal welfare as it relates to research.

• Act as the interface with the research community customer and ensure basic to complex specialty technical services are provided.

• Support operational excellence by collecting metrics for efficiently managing resources. Work with CM colleagues at other sites to share practices in managing resources and standardizing operations.

• Responsible for development and implementation of appropriate quality assurance programs, planning and maintenance of operating budgets, purchase of capital equipment and supplies and effective management of physical resources within CM.

May be required to work under one of the following: The United States Department of Agriculture Animal Welfare Act and associated Regulations and Standards, the Guide for the Care and Use of Laboratory Animals, Good Laboratory Practices, Public Health Service Policy and/or AAALAC accreditation standards.
Qualifications
Must-Have

• BS/BA with 5to 7 years experience OR MA/MBA/MS with 3 to 6 years experience OR PhD with <2 years experience
• LATG certification required
• Supervisory experience
• Ability to demonstrate level of technical skills and abilities

Nice-to-Have

• CMAR certification preferred
• Supervisory experience in a pharmaceutical setting

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
This is an Essential Personnel role:
Essential Personnel are defined as the staff that are required to report to their designated work location, to ensure the operation of essential functions or departments during an emergency, as determined by Pfizer, or when the business has suspended operations.
There are some individuals who may be required to perform essential services remotely and those individuals will be identified in advance and notified by their supervisors, but in most cases Essential Personnel are required to be on-site during an emergency or suspension of operations.
Other Job Details

• As needed, Ops manager may need to work on weekends.
• Relocation support available
• Work Location Assignment: On Premise

The annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Research and Development