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HEADQUARTERS KANSAS INC

Overnight 988 Counselor

Lawrence, KS · On-site

$22/hr

  • Medical

  • Retirement

  • PTO

Call and Chat Counselor - Overnight- Full Time Location: Lawrence, KS Applications will be accepted ... HQCC is accredited by the International Council of Helplines. Job Duties: Call and Chat Counselors ...

Ignyte Insurance

Customer Service Coordinator (ISO)

Manhattan, NY · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ISO Insurance is the world's largest international student insurance manager, dedicated to ... New York, NY Employment Type: Full-Time, On-Site Key Responsibilities: * Make outbound calls to ...

Cross Border Talents

This is a full-time customer support role serving international users in German and English. Key Responsibilities * Handle customer enquiries via phone, email, and chat * Resolve account, service ...

Cross Border Talents

This is a full-time customer support role serving international users in German and English. Key Responsibilities * Handle customer enquiries via phone, email, and chat * Resolve account, service ...

Cross Border Talents

This is a full-time customer support role serving international users in German and English. Key Responsibilities * Handle customer enquiries via phone, email, and chat * Resolve account, service ...

Cross Border Talents

This is a full-time customer support role serving international users in German and English. Key Responsibilities * Handle customer enquiries via phone, email, and chat * Resolve account, service ...

Cross Border Talents

This is a full-time customer support role serving international users in German and English. Key Responsibilities * Handle customer enquiries via phone, email, and chat * Resolve account, service ...

Cross Border Talents

This is a full-time customer support role serving international users in German and English. Key Responsibilities * Handle customer enquiries via phone, email, and chat * Resolve account, service ...

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Product Support Specialist - Marine

Garmin International, Inc.

Salem, OR • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

14th of 157 rated electronics manufacturers

Job description

Overview
We are seeking a full-time Product Support Specialist - Marine at Garmin's location in Salem, OR. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
Core Business Hours: Mon-Fri 8:00am - 5:00pm
Essential Functions
  • Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
  • Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
  • Become knowledgeable in the specifications, capabilities and operation of Garmin products
  • Remain current on changes in policies, procedures, and product offerings
  • Complete tasks and/or projects of basic complexity within defined process accurately and timely
  • Thoroughly document work in an organized and timely manner
  • Work a consistent and reliable schedule as identified by management

Basic Qualifications
  • High School Diploma or GED
  • Demonstrated interest for the product segment and interest in developing product knowledge
  • Demonstrated customer service expertise
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills
  • Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
  • Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills
  • Demonstrated reliable and predictable attendance
  • Demonstrated computer skills and ability to navigate multiple screens

Desired Qualifications
  • Fluency in Spanish, Portuguese and/or French languages in addition to English
  • Fishing/boating knowledge

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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