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Full Time Cruise Tester Jobs (NOW HIRING)

American Cruise Lines

Hotel General Manager

Tampa, FL · On-site

American Cruise Lines only operates within the United States and has no more than 200 passenger ... This includes testing for marijuana and other controlled substances. * Available to travel and work ...

American Cruise Lines

Hotel General Manager

Sandy, UT · On-site

American Cruise Lines only operates within the United States and has no more than 200 passenger ... This includes testing for marijuana and other controlled substances. * Available to travel and work ...

American Cruise Lines

Hotel General Manager

Natchez, MS · On-site

American Cruise Lines only operates within the United States and has no more than 200 passenger ... This includes testing for marijuana and other controlled substances. * Available to travel and work ...

American Cruise Lines

Be Seen First

Hotel General Manager

Orlando, FL · On-site

American Cruise Lines only operates within the United States and has no more than 200 passenger ... This includes testing for marijuana and other controlled substances. * Available to travel and work ...

American Cruise Lines

River Pilot

Guilford, CT · On-site

American Cruise Lines cruise along inland and coastal waterways, including the East Coast, Alaska ... This is a full-time, exempt position. Qualifications: * U.S. Coast Guard Master's license: minimum ...

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How much do full time cruise tester jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time cruise tester in the United States is $38.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $50.72 per hour, depending on experience, location, and employer.

What is a full time cruise tester?

A Full Time Cruise Tester is a professional responsible for evaluating and testing cruise ships, their amenities, and services to ensure quality and safety standards are met. This role typically involves traveling on various cruises, inspecting cabins, dining, entertainment, and onboard activities, and providing detailed feedback to cruise companies. The main goal is to help improve customer experience by identifying potential issues and suggesting enhancements. Full Time Cruise Testers may also document their experiences through reports, reviews, or social media updates. It’s a unique role that combines elements of quality assurance, travel, and hospitality assessment.

What are the key skills and qualifications needed to thrive as a full time cruise tester, and why are they important?

To thrive as a Full Time Cruise Tester, you need a keen eye for detail, strong observational skills, and a background in hospitality, travel, or quality assurance. Familiarity with booking systems, feedback platforms, and common software for documenting reviews is typically required. Excellent communication, adaptability, and customer service orientation are standout soft skills for this role. These skills ensure comprehensive and objective evaluations, directly impacting guest satisfaction and helping cruise lines improve their services.

What are some common challenges full time cruise testers face when working with multidisciplinary teams onboard ships?

Full Time Cruise Testers often collaborate with engineers, hospitality staff, and IT professionals to ensure all onboard systems function seamlessly. A common challenge is communicating technical findings in a clear, actionable manner to non-technical team members. Additionally, testers must adapt to the dynamic environment of a cruise ship, where real-time troubleshooting is often required to minimize disruptions to guest experiences. Flexibility, strong interpersonal skills, and the ability to work under pressure are key to overcoming these challenges and ensuring successful cruise operations.

What is the difference between Full Time Cruise Tester vs Part Time Cruise Tester?

AspectFull Time Cruise TesterPart Time Cruise Tester
Work HoursTypically 40 hours/weekLess than 20 hours/week
Employment StatusFull-time employeePart-time employee or contractor
CertificationsOften requires relevant testing or hospitality certificationsMay require similar certifications but less emphasis
Work EnvironmentOnboard cruise ships or testing facilitiesOnboard ships or remote testing sites
Job FocusComprehensive testing, quality assurance, and reportingAssisting with testing tasks, reporting issues

Full Time Cruise Testers work full-time onboard or at testing facilities, focusing on comprehensive quality assurance. Part Time Cruise Testers work fewer hours, often assisting with specific testing tasks. Both roles may require similar certifications and work in similar environments, but full-time positions offer more stability and responsibilities.

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What are the most commonly searched types of Cruise Tester jobs?

The most popular types of Cruise Tester jobs are:

What states have the most Full Time Cruise Tester jobs?

States with the most job openings for Full Time Cruise Tester jobs include:

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Full Time Cruise Tester jobs near you
Infographic showing various Full Time Cruise Tester job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 28% Part Time, 7% Contract, and 1% Nights. Highlights an 44% Physical, 1% Hybrid, and 55% Remote job distribution, with an average salary of $79,791 per year, or $38.4 per hour.

Hotel General Manager

American Cruise Lines

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 hours ago

Job description

Hotel General Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
  • Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
  • Hold officers and crew accountable to American Cruise Lines' standards.
  • Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
  • Responsible for assessing the management team and providing immediate corrective feedback.
  • Anticipate the needs of guests and crew.
  • Respond quickly to guest requests and ensure follow-up.
  • Identify and resolve problems immediately and request home office support as needed.
  • Ability to speak and present in front of all guests in person using a microphone.
  • Management presence during meals services, cocktail hour, and onboard events.
  • Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
  • Ensure Chefs are following approved menus and recipes.
  • Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
  • Lead and direct ship officers in achieving weekly sales goals.
  • Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
  • Manage shipboard business transactions, accounting, timecards, and home office reporting.
  • Responsible for managing all hotel and food inventories.
  • Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
  • Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
  • Create positive crew experiences.
  • Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
  • Perform bartending duties as needed with other management personnel.
  • Other duties as assigned.

Qualifications:
  • 3+ years of hotel or food and beverage management experience.
  • Bachelor's degree in business or hospitality management is preferred.
  • Proficiency in Microsoft Office Suite applications.
  • Willing to live and work aboard the ship.
  • Optimism and a hardworking drive to succeed.
  • Cruise industry experience not required.
  • Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
  • Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
  • Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.

Work Schedule:
  • 7 Days per week while onboard the ship.
  • 6-8 weeks working onboard / 1-2 weeks off.
  • This is a full-time, exempt position.

Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20" diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.

Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Continuous growth in the company.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.

Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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