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Full Time Airline Call Center Jobs (NOW HIRING)

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...

Intangible Assets

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Role Description This is a full-time role for the Director of Call Center Operations, located on-site in Rosemont, IL. The Director of Call Center Operations will be responsible for overseeing the ...

Sound Telecom

Full Time Call Center Agent

Spokane, WA · On-site

$21/hr

Full-Time Call Center Agent Sound Telecom is seeking full-time Call Center Agents to provide the friendly, professional voice our clients depend on. This role is ideal for those who thrive under ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience in the medical ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

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Full Time Airline Call Center information

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$17

$25

How much do full time airline call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for full time airline call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Full Time Airline Call Center vs Customer Service Agent?

AspectFull Time Airline Call CenterCustomer Service Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall center setting, primarily phone-basedAirport or retail locations, face-to-face interactions
Employer & IndustryAirlines, travel industryAirlines, travel agencies, customer service sectors
Job FocusHandling reservations, inquiries, and complaints via phoneAssisting customers in person or over the phone with travel needs

Both roles involve customer interaction within the airline industry, but the Full Time Airline Call Center primarily handles inquiries and reservations over the phone in a call center environment, while Customer Service Agents often work directly with customers at airports or retail locations, providing face-to-face assistance. The skills and credentials are similar, but the work setting and daily tasks differ.

What is a full time airline call center agent?

Full Time Airline Call Center jobs involve assisting customers over the phone or through digital channels with booking flights, changing reservations, answering travel-related inquiries, and resolving any issues related to airline services. Employees in these roles are typically required to provide excellent customer service, have good communication skills, and be knowledgeable about airline policies and procedures. These positions are usually shift-based and may require working evenings, weekends, or holidays to accommodate travelers' needs. Full-time roles generally offer benefits such as health insurance, paid time off, and travel discounts.

What are the key skills and qualifications needed to thrive as a full time airline call center agent?

To thrive as a Full Time Airline Call Center Agent, you need strong customer service skills, effective verbal communication, and typically a high school diploma or equivalent. Familiarity with airline reservation systems like Sabre or Amadeus, as well as proficiency in CRM software, is often required. Patience, problem-solving, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient handling of customer inquiries, accurate bookings, and a positive customer experience, which are critical for airline reputation and customer loyalty.

What are some typical challenges faced by agents working in a full time airline call center, and how can they be managed?

Agents in a full-time airline call center often encounter high call volumes, especially during peak travel seasons or when flight disruptions occur. Managing frustrated or anxious customers can be challenging, requiring patience, strong communication skills, and effective problem-solving. To handle these challenges, many call centers provide comprehensive training, mentoring, and access to up-to-date information systems. Teamwork and regular briefings also help agents stay informed about policy changes and support each other during demanding shifts.
What cities are hiring for Full Time Airline Call Center jobs? Cities with the most Full Time Airline Call Center job openings:
What are the most commonly searched types of Airline Call Center jobs? The most popular types of Airline Call Center jobs are:
What states have the most Full Time Airline Call Center jobs? States with the most job openings for Full Time Airline Call Center jobs include:
Full Time Airline Call Center jobs near you

Call Center

Just Staffing

Surprise, AZ

$15.50 - $19.50/hr

Full-time

Re-posted 21 days ago

Job description

Call Center Representative
Just Staffing AZ - Phoenix, AZ
About Just Staffing AZ:
Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding temporary and contract opportunities. We pride ourselves on our commitment to building strong relationships with both our clients and candidates.
Job Summary:
We are currently seeking a friendly and experienced Call Center Representative to join our team on a temporary basis. In this role, you will be responsible for providing excellent customer service, handling inquiries, and supporting the overall operations of our Phoenix-based call center.
Key Responsibilities:
- Respond to incoming calls and emails from customers in a professional and courteous manner
- Troubleshoot issues, answer questions, and provide solutions to customer concerns
- Accurately document customer interactions and maintain detailed records
- Collaborate with team members to ensure efficient and effective call center operations
- Adhere to all company policies, procedures, and quality standards
Qualifications:
- 1+ years of experience as a Customer Service Representative or in a similar call center role
- Strong communication and interpersonal skills
- Excellent problem-solving and critical thinking abilities
- Proficiency in using computer systems and customer relationship management (CRM) software
- Ability to work in a fast-paced, high-volume environment
Working Conditions:
This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a professional office setting, and there may be periods of extended sitting and use of a computer.
Just Staffing AZ is an equal opportunity employer and is committed to creating a diverse and inclusive work environment.