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Fulgent Jobs (NOW HIRING)

About Us CSI Laboratories, a Fulgent Genetics Company , is a nationally recognized cancer testing and diagnostics laboratory experienced in helping pathologists and oncologists diagnose and treat ...

About Us CSI Laboratories, a Fulgent Genetics Company , is a nationally recognized cancer testing and diagnostics laboratory experienced in helping pathologists and oncologists diagnose and treat ...

Billing Specialist

Alpharetta, GA ยท On-site

$18.25 - $24.75/hr

About Us CSI Laboratories, a Fulgent Genetics Company , is a nationally recognized cancer testing and diagnostics laboratory experienced in helping pathologists and oncologists diagnose and treat ...

Medical Courier

Alpharetta, GA ยท On-site

$15 - $19/hr

About Us CSI Laboratories, a Fulgent Genetics Company , is a nationally recognized cancer testing and diagnostics laboratory experienced in helping pathologists and oncologists diagnose and treat ...

Billing Specialist

Alpharetta, GA

$18.25 - $24.75/hr

About Us CSI Laboratories, a Fulgent Genetics Company , is a nationally recognized cancer testing and diagnostics laboratory experienced in helping pathologists and oncologists diagnose and treat ...

Histotech NC III PRN

Needham, MA ยท On-site

$45.75/hr

About Us Inform Diagnostics, a Fulgent Genetics Company , is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology ...

About Us Inform Diagnostics, a Fulgent Genetics Company , is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology ...

About Us CSI Laboratories, a Fulgent Genetics Company , is a nationally recognized cancer testing and diagnostics laboratory experienced in helping pathologists and oncologists diagnose and treat ...

About Us Inform Diagnostics, a Fulgent Genetics Company , is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology ...

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Fulgent information

How many employees does Fulgent have?

Fulgent Genetics, the company associated with the job title, has approximately 1,500 employees. The company operates in the healthcare and diagnostics industry, often hiring for roles in laboratory testing, data analysis, and customer support.

What is the difference between Fulgent vs Medical Laboratory Technician?

AspectFulgentMedical Laboratory Technician
Required CredentialsVaries; often includes certifications in health tech or related fieldsAssociate's degree in Medical Laboratory Technology, certification (e.g., ASCP)
Work EnvironmentLaboratories, healthcare settings, sometimes remote data analysisHospital, diagnostic labs, clinics
Industry UsageInvolved in health tech, diagnostics, and testing servicesPerforming lab tests, analyzing samples
Common Search/ComparisonYesYes

Fulgent and Medical Laboratory Technicians both operate within healthcare and diagnostic environments. While Fulgent may refer to a company or role involved in health testing services, Medical Laboratory Technicians are specifically trained professionals performing lab tests. The roles overlap in laboratory settings, but Fulgent's scope can be broader, including data management and testing services, whereas Medical Laboratory Technicians focus on sample analysis and testing procedures.

What is a Fulgent and what do they do?

Fulgent is not a specific job title, but rather the name of a company known as Fulgent Genetics. Fulgent Genetics specializes in genetic testing and molecular diagnostics, providing services such as genetic screening, diagnostic tests, and genomic research. Employees at Fulgent Genetics work in a variety of roles including laboratory technicians, genetic counselors, bioinformaticians, and support staff. Their work helps doctors and patients understand genetic risk factors for diseases and make informed healthcare decisions.

What is the highest paying job in genetics?

The highest paying jobs in genetics are typically senior roles such as geneticists, genetic counselors, or research directors, with salaries often exceeding $100,000 annually. Positions requiring advanced degrees, specialized skills, and leadership responsibilities tend to offer the highest compensation in the field.

What are some common challenges faced by laboratory professionals at Fulgent Genetics, and how can they be overcome?

Laboratory professionals at Fulgent Genetics often work in a fast-paced environment where accuracy and efficiency are critical. Common challenges include managing high sample volumes, staying current with rapidly evolving genetic testing technologies, and adhering to strict quality control protocols. Overcoming these challenges typically involves strong organizational skills, continuous professional development, and effective communication within cross-functional teams. Support from experienced colleagues and ongoing training also help staff adapt to new procedures and maintain high standards.

Is Fulgent a good company?

Fulgent is a healthcare technology company specializing in genetic testing and diagnostics. Employee reviews indicate mixed experiences, with some noting a fast-paced environment and others citing limited advancement opportunities. As a potential employee, researching company culture and benefits can provide additional insight.

What are the key skills and qualifications needed to thrive as a Fulgent Laboratory Technician, and why are they important?

To thrive as a Fulgent Laboratory Technician, you need a strong background in molecular biology, laboratory techniques, and a relevant science degree or certification. Familiarity with PCR machines, next-generation sequencing platforms, and laboratory information management systems (LIMS) is typically required. Attention to detail, problem-solving abilities, and effective teamwork are crucial soft skills for this position. These competencies ensure accurate test results, compliance with safety protocols, and efficient laboratory operations in a high-throughput diagnostic environment.

What is Fulgent carrier screening?

Fulgent carrier screening involves testing individuals to identify whether they carry genetic mutations that could be passed on to their children, often using next-generation sequencing technology. As a role, it may require knowledge of genetics, laboratory procedures, and compliance with healthcare regulations to accurately interpret results and communicate findings to patients.
What cities are hiring for Fulgent jobs? Cities with the most Fulgent job openings:
What states have the most Fulgent jobs? States with the most job openings for Fulgent jobs include:
Infographic showing various Fulgent job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Client Success Representative

Client Success Representative

Fulgent Therapeutics

Coppell, TX โ€ข On-site

Full-time

Posted yesterday


Job description

About Us
Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.
Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform.
Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.
Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.
Summary of Position
The Client Success Representative ensures that clients requests are fulfilled accurately and efficiently. Client Services Representatives act as the first-tier support for all electronic communication sent to the Client Services team. This position responds to internal and external client inquiries and primary focus it to triage the request to the correct level or department.
Key Job Elements
  • Work requests and tickets, including coordination with Distribution to send slides to outside institutions.
  • Fax, confirm and document receipt of critical diagnosis reports.
  • Process requests for record of loans to outside institutions.
  • Process requests for additional testing.
  • Handle incoming and outgoing calls.
  • Maintain quality service by adhering to call monitoring standards and standard operating procedures to ensure a positive client experience and optimal patient care.
  • Use internal technologies including CRM (Customer Relationship Management) and LIS (Laboratory Information System).
  • Work independently and in a team environment, to share and receive information/ideas from all levels of the organization.
  • Be flexible and adaptable to changing priorities while maintaining high level of personal accountability.
  • Exude a positive attitude while displaying a commitment and passion for patient care.

Knowledge/Experience
  • High School diploma or equivalent.
  • 1+ year experience in a client services role required; experience in an administrative, receptionist, and medical role preferred.
  • Strong and courteous phone etiquette.
  • Ability to work harmoniously as a member of the team.
  • Ability to compose clear, concise, and professional written communication.
  • Strict attention to detail and organized. Precise when performing clerical tasks.
  • Ability to meet deadlines and work under pressure.
  • Demonstrates flexibility and adaptability to shift gears according to the priority of tasks.
  • Capacity to work independently once given adequate instructions.
  • Proficient in MS Office.

Supervisory Responsibilities
  • No

Reports To
  • Manager, Client Success

Environment
Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.