What You'll Be Doing The FSR Program Headquarters (PHQ) Dealer Support Specialist is a pivotal role ... Self-Prospecting for new opportunities Critical and Analytical thinking. Time management ...
What You'll Be Doing The FSR Program Headquarters (PHQ) Dealer Support Specialist is a pivotal role ... Self-Prospecting for new opportunities Critical and Analytical thinking. Time management ...
... analysis spreadsheet tool and report writer (FSR), software, Microsoft Office suite, and other accounting tools preferred. · Knowledge of Tribal Governments and/or Tribal Health Clinics including ...
Quick apply
... analysis spreadsheet tool and report writer (FSR), software, Microsoft Office suite, and other accounting tools preferred. · Knowledge of Tribal Governments and/or Tribal Health Clinics including ...
Product Development Engineer
Dearborn, MI · On-site
... Analysis and Risk Assessment (HARA), Functional Safety Requirements (FSR), and Technical Safety Requirements (TSR). * Manage Network & Diagnostic Interfaces: Manage communication (CAN, LIN), and ...
Product Development Engineer
Dearborn, MI · On-site
... Analysis and Risk Assessment (HARA), Functional Safety Requirements (FSR), and Technical Safety Requirements (TSR). * Manage Network & Diagnostic Interfaces: Manage communication (CAN, LIN), and ...
Health - Accountant
Perronville, MI · On-site
$60K/yr
... analysis spreadsheet tool and report writer (FSR), software, Microsoft Office suite, and other accounting tools preferred. • Knowledge of Tribal Governments and/or Tribal Health Clinics including ...
Health - Accountant
Perronville, MI · On-site
$60K/yr
... analysis spreadsheet tool and report writer (FSR), software, Microsoft Office suite, and other accounting tools preferred. • Knowledge of Tribal Governments and/or Tribal Health Clinics including ...
... analysis spreadsheet tool and report writer (FSR), software, Microsoft Office suite, and other accounting tools preferred. · Knowledge of Tribal Governments and/or Tribal Health Clinics including ...
... analysis spreadsheet tool and report writer (FSR), software, Microsoft Office suite, and other accounting tools preferred. · Knowledge of Tribal Governments and/or Tribal Health Clinics including ...
Fsr Analyst information
What are some common challenges FSR Analysts face when working with large datasets, and how are these typically addressed?
FSR Analysts often encounter challenges with data quality and integration when dealing with large and diverse financial datasets. Ensuring data accuracy, consistency, and completeness requires strong attention to detail and familiarity with various data management tools. Analysts typically address these issues by collaborating closely with IT and data engineering teams, implementing data validation protocols, and leveraging advanced analytics software. Continuous learning and staying updated on best practices are also important for managing these complexities effectively.
What is an FSR Analyst?
An FSR Analyst, or Financial Services Regulation Analyst, is a professional who evaluates and ensures compliance with financial regulations within an organization. They analyze financial data, monitor adherence to legal standards, and help implement policies that align with regulatory requirements. FSR Analysts play a crucial role in minimizing risk and maintaining the organization’s reputation by keeping up with changes in the financial regulatory landscape. Their work often involves close collaboration with legal, risk, and compliance departments.
What is the difference between Fsr Analyst vs Credit Analyst?
| Aspect | Fsr Analyst | Credit Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications like CFA or credit-specific courses | Bachelor's degree, often CFA or similar certifications |
| Work Environment | Financial institutions, consulting firms, or risk management departments | Banks, lending institutions, or credit agencies |
| Employer & Industry Usage | Used in risk assessment, financial analysis, and client reporting | Used in evaluating creditworthiness, loan approvals, and risk assessment |
The main difference between an Fsr Analyst and a Credit Analyst lies in their focus areas. Fsr Analysts primarily assess financial statements and risk factors for clients or projects, while Credit Analysts evaluate the creditworthiness of individuals or companies to determine loan eligibility. Both roles require similar credentials and often work within financial institutions, but their core responsibilities differ in scope and application.
What are the key skills and qualifications needed to thrive as an FSR Analyst, and why are they important?
To excel as an FSR Analyst, you need strong analytical skills, financial acumen, and a bachelor's degree in finance, accounting, or a related field. Proficiency in financial modeling, Excel, data analysis tools, and familiarity with financial reporting systems are typically required. Attention to detail, problem-solving abilities, and effective communication are standout soft skills for collaborating with stakeholders and presenting findings. These qualifications ensure accurate financial analysis, informed decision-making, and value-added insights for the organization.
What jobs pay 4000 a week without a degree?
Fsr Analysts typically do not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales managers, real estate brokers, or certain skilled trades like electricians or commercial pilots, often requiring relevant licenses or extensive experience. Most jobs paying this amount without a degree involve sales, entrepreneurship, or specialized technical skills.
What jobs pay $500,000 a year in the US?
High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs and CFOs, specialized medical professionals like neurosurgeons, and successful entrepreneurs. Certain investment banking, hedge fund management, and technology leadership positions also offer compensation at this level, often combined with bonuses, stock options, or profit sharing. Achieving this income typically requires extensive experience, advanced skills, and often a combination of education and industry connections.
Is SOC analyst a high paying job?
A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can command higher wages, especially in cybersecurity-focused environments.
What does an FSR analyst do?
An FSR analyst evaluates financial and operational data to identify trends, risks, and opportunities within a company or client account. They often use tools like Excel or specialized software, prepare reports, and provide insights to support decision-making and improve business performance.
What are popular job titles related to Fsr Analyst jobs in Michigan? For Fsr Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Fsr Analyst jobs in Michigan look for? The top searched job categories for Fsr Analyst jobs in Michigan are:
What cities in Michigan are hiring for Fsr Analyst jobs? Cities in Michigan with the most Fsr Analyst job openings:
Other
Medical, Dental, Vision, Life, Retirement, PTO
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Percepta rating
6.6
Based on 24 frontline employees who took The Breakroom Quiz
25th of 72 rated call and contact centers
Job description
At Percepta, we bring first-class service across each market we support. As a Dealer Customer Experience Specialist in Dearborn, MI you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The FSR Program Headquarters (PHQ) Dealer Support Specialist is a pivotal role responsible for driving the successful launch and optimization of the Ford | Lincoln Service Reservation online service scheduling tool with Ford and Lincoln dealerships. This role involves a blend of proactive outbound dealership engagement to schedule FSR product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel. The Specialist will act as a key liaison, providing guidance, troubleshooting support, and dedicated coordination to ensure seamless FSR operations and exceptional dealer and customer experiences.
During a Typical Day, You'll
Proactively engage with dealerships through outbound calls to assess dealership launch feasibility, coordinate launch timing, and support the successful implementation of FSR /LSR ; in addition to ongoing adoption and utilization of the FSR platform.
Demonstrate deep understanding of FSR product features, with the ability to clearly articulate product benefits to diverse audiences and drive dealer acceptance and engagement.
Receive and expertly resolve complex inbound inquiries and escalations from dealerships and Field FSR Installation coaches concerning FSR product functionality, operational challenges, technical issues, and logistical coordination.
Serve as a primary point of contact (POC) and subject matter expert (SME) for Ford/Lincoln dealerships and Field FSR Installation coaches, providing comprehensive support. Including review, triage and timely response to escalated inquiries related to issues and concerns regarding the GuestXP (legacy scheduling tool) and FSR /LSR .
Conduct thorough review and triage of inquiries to resolve complex issues and maneuver effortlessly through various digital channels utilizing available resources to accurately process escalated inquiries for Dealer/Field.
Document status of all interactions, issues, resolutions, and follow-up requirements meticulously, ensuring data accuracy and comprehensive case management. Including appropriate outcome and follow-up requirements and monitor progress of open cases.
Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements. concern resolution processes or technology barriers impacting program success.
Determine possible actions and/or best practices to resolve common escalation trends to improve customer experience.
Act as SME (subject matter expert) and POC (Point of Contact) for Dealers and Field Personnel on both program and product inquiries.
Develop and maintain professional working relationships with Ford Business Owners, vendors, and support groups.
Serve as role model to the team in professionalism, information accuracy, dependability, and timeliness while understanding and adhering to all Percepta initiatives and policies.
Demonstrate deep understanding of product features, with the ability to clearly articulate product benefits to diverse audiences and drive dealer engagement
Field ad hoc requests for assistance from the Ford Program team.
Self-Prospecting for new opportunities
What You Bring to the Role
Education
High School diploma required
Associates degree or 2 Years college preferred
Experience
2 or more years' experience in Contact Center preferred.
Experience with Dealership Operations and/or Automotive Experience Required
Experience with dealer service department processes is a significant plus.
Skills
Expert Problem Solving: Demonstrated ability to investigate and resolve complex issues by gathering and assessing information and utilizing sound judgement consistent with Company and Program standards and policy.
Technical Proficiency: Computer navigation and typing skills including Microsoft Office (Work, Excel, Outlook) and ability to run several window applications simultaneously
Displays professionalism, confidence, and a positive attitude.
Proactive & Driven: Demonstrates a high degree of initiative, persistence, and self-motivation to identify opportunities, anticipate needs, and independently execute solutions, often without requiring direction.
Effective Communication: Ability to effectively communicate with customers, managers, and co-workers; ability to interact in meetings with upper management.
Strong oral and written communication, good presentation skills.
Self-Prospecting for new opportunities
Critical and Analytical thinking. Time management, organizational and problem-solving skills.
Organizational & Multi-tasking: Excellent time management, organizational, and multi-tasking skills, with the capacity to prioritize effectively in a fast-paced, high-volume environment.
Results-Oriented: Enthusiastic, results-driven, and committed to achieving program goals and enhancing dealership performance.
Good attendance and punctuality skills.
Ability to handle objections and rebuttals while quickly adjusting to customer concerns
Persuasive Communication & Salesmanship: Ability to effectively "sell" the features and benefits of FSR product to dealerships, encouraging commitment to launch, improving adoption, and demonstrating the tangible advantages for their operations and customer satisfaction
Others
Employees within 45 miles of Allen Park Operations Center will work in a hybrid status with a minimum of 3-4 days onsite.
Position requires being able to work remotely (if necessary) in home environment that will promote success at least 1 day per workweek.
What You Can Expect
Pay rate of $18.50 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
- Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.
- Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.
- Leave it better - We take ownership and leave every process, person, and place better than we found it.
- Win together - We succeed as one-celebrating, supporting, and showing up for each other.
- Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite #LI-Hybrid
About Percepta
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
1,001 - 5,000 Employees
Headquarters location
Dearborn, MI, US
Year founded
2000